Barbeque Pro Inc.

BBQ Equipment & Service
300 Campbell Ave. suite 302 Toronto ON M6P 3V6
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96%

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Reviews by rating (past 12 months)
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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Barbeque Pro Inc.

Average customer rating:
9.7 10 (329 reviews)

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John A.
John A.
15 reviews Vaughan, ON
10/10

BBQ cleaning service

Used BBQ Pro for a cleaning. Pedro was super friendly, arrived on time, and left no mess behind. I forgot to take before picture so if you guys have any you could send me I’d appreciate it! My BBQ looks new and feels new again thanks to Pedro! Easy to book and perfect work!

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Company Response

Thanks for the great review John! We are always so glad to hear such kind words! We will certainly send you the pictures.
Happy grilling!

Shelley
Shelley
1 review Toronto, ON
10/10

customer service gets the chef's kiss

I can't recommend these guys enough for their PROMPT and CHEERFUL response with a problem that came up post-cleaning. They came back to address it a day after I emailed, and the result was an even cleaner barbecue.

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rusty in Barrie
rusty in Barrie
2 reviews Barrie, ON
10/10

SPARKLING CLEAN

it started off as a birthday gift for my husband. we were having a birthday party for him and having a chef in to cater the event. i couldn't have him do that on a greasy dirty bbq. everyone was amazed at how it looked like it just came out of the box. it just blossomed from there my husband loves using the bbq year round but not so much into the upkeep. these outdoor appliances are quite expensive and yet most of us don't look after them like our indoor counterparts. so we book barbeque pro to come out every fall to do what they do best and have been doing it for several years now and every year to come!!!

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Private User
Private User
Private User reviews Toronto, ON
10/10

Professional client service and work

Multiple family members and friends have used this company for a variety of services (mostly bbq cleanings) over years and have never had an issue- they keep getting better and we have no hesitation to recommend. Thanks Barbecue Pro team! Keep being amazing

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Private User
Private User
Private User reviews Toronto, ON
10/10

An Apology to My Barbeque

Buddy, I am sorry. I had no idea how badly I have treated you these past 8 years till I saw the results of your extreme makeover. Ummm...no hard feelings? You look marvellous.

Thank you Yoni ( restorer) and Mike ( parts service) for a superb, courteous, and professional execution from start to finish. finish. And a shout out to Head Office for their most impressive on-line customer management.

If I could turn the dial up to 11, I would.

On behalf of my buddy, thank you all . John

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Company Response

Thank you for the brilliant and creative review! We are so happy to hear that all went well from start to finish! It has been our pleasure sir and we look forward to seeing you and your bbq again next season!!

Dave in Mississauga
Dave in Mississauga
0 reviews Mississauga, ON
10/10

Barbeque cleaning, Outdoor propane heater servicing

Went out of their way to accommodate me; Chrystian was outstanding in every way and a thorough professional; I would highly recommend Barbeque Pro for all your gas related services

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Company Response

Wow! Thanks Dave! We will certainly let Krystian know how satisfied you are with his efforts!
Thanks for the review and we look forward to seeing you again soon!

Happy grilling!
The Barbeque Pro Team

Private User
Private User
Private User reviews Vaughan, ON
10/10

BBQ Cleaning

Wow! I’m absolutely amazed! My BBQ looks stellar and performs like new. No more flare ups or carcinogenic smoke in my food. I feel confident feeding my family off my grill again. The cleaner was friendly, on time, he took great care to make sure the area was tidy and my gardens weren’t harmed. I’ve used other company’s over the years and had many bad experiences. No one compares to Barbeque Pro Inc. I’ll trust my grill with them any day. See you next year!

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Company Response

Thank you so much for the excellent review! We are so proud of our technicians and their ongoing efforts to make sure no mess is left behind.
We really appreciate you taking the time to share your experience!
See you next time!

The Barbeque Pro Team

Private User
Private User
Private User reviews Mississauga, ON
10/10

bbq cleaning and service

The BBQ Pros were just that! - Pros!!
Excellent job, my 10 year old bbq looks and works like new!!
They emailed me updates regarding my appointment, they were very neat and efficient. I highly reccomend them

1 of 1 people found this review helpful.
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Company Response

Thanks for the great review and recommendations!
We are so happy that you are satisfied and we really look forward to seeing you again!
Happy grilling!

Elwin from Vaughan
Elwin from Vaughan
36 reviews Vaughan, ON

First Review

10/10

Napolean BBQ Full Cleaning & Cedar Plank Cleaners

Overall I’m happy with the BBQ cleaning (May 9, 2019) and would use them again. There was an issue with this 2019 cleaning and after calling them, they came back out to fix and provided a $50 credit towards my 2020 BBQ cleaning, if I chose to use them again, which I did.

They only offer full & complete detailed cleaning. Our BBQ isn’t used that much each year so I was hoping for a more basic or partial cleaning option that was a bit less expensive but that isn’t offered.

I also purchased 2 cedar plank BBQ cleaners since the traditional wire brushes used to clean BBQ's have been getting a lot of negative press in the last several years relating to the metal bristles coming off and people swallowing them and getting injured or worse.

1 of 1 people found this review helpful.
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Company Response

Hi Elwin, thanks for the great review! We are happy that we could return to your Bbq and we can't wait to do it again! We are glad you have the cedar scrapers and we wish you a great Bbq season!
Happy grilling!

Unfounded Charces in North York
Unfounded Charces in North York
1 review Toronto, ON
8/10

non functioning barbeque

On an initial visit ,for which I prepaid $200,the barbeque was disassembled,cleaned meticulously and at the end of the inspection,I was told that it was non functional,and required replacement parts.I agreed and 10 days later,the parts were replaced and the barbeque was working perfectly.I was charged an additional $300.00.I should have been credited $100-$150 for the first visit and was happy to pay for the second visit when the barbeque was repaired and then it should have been cleaned.I was given a $20 rebate for the first visit.
I feel that this was not fair treatment.The owner called me 3 days later and gave me $150 refund. He was away and on his return stated that there was an error in billing.Fair is fair and I very much appreciate the owner's intervention. I conclude they are honourable business people admitting they had made an error.
I shall use their services in the future. Anyone can make an error and they rectified it.

1 of 1 people found this review helpful.
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Company Response

Thanks for the great review! We appreciate you taking the time and we look forward to seeing you again!

Happy grilling!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Barbeque Pro Inc.

Toronto's premier company for all barbeque, gas fireplace and patio heater needs. We specialize in cleaning and repair and pride ourselves on quality and customer service.
At Barbeque Pro Inc. there’s always someone on the other end of the phone line during business hours. Our sales department, parts department and service department are tasked with ensuring a prompt, courteous and efficient response to your inquiries.
Barbeque cleaning, gas fireplace cleaning, patio heater rental, repairs, sales, and service.
Barbeque Pro specializes in Kosher cleanings!

Barbeque Pro is now quoting and installing gas lines! call or click now to get a quote! Wow! That was easy!!!

Pssst, did you hear???Barbeque Pro now has BRISTLE FREE bbq brushes in stock!! Just let us know when you book and we can bring one to your scheduled cleaning for $19.99+HST and simply add it to your invoice. Wow! The coils on the brush look just like the ones in the video below, the shape of the head is slightly different...you'll get the idea !

https://www.youtube.com/watch?v=qXvCXeFM-Sk

CATEGORIES
BBQ Equipment & Service and Fireplaces
SERVICES
On-site barbeque cleaning, gas fireplace cleaning and patio heater rental.
WEBSITE
http://www.barbequepro.com
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
22
PAYMENT METHOD
cheque or credit card
LICENSES
G2 licensed gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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