Our a/c was quite old, so we decided to take advantage of the OPA and EcoEnergy rebates to replace it. I solicited several quotations, all of which were at the high end of the range I noted. I had been on the verge of accepting one of them, but wanted to complete my due diligence, which is how I found Homestars. As a result, having found some very negative reviews, I started again, and found Heating Plus Heating & Air Conditioning on Homestars. Their schedule was full, so they referred me to Dave at Reliable Home Comfort.
Dave very quickly came out to do the quotation, and I was immediately impressed not only with his knowledgeability but by the fact that that he recommended a smaller unit than everyone else! Having done some reading, I knew that an a/c works best if it works for longer periods of time, yet all but one company quoted on a 2.5 tonne. Dave recommended a 2 tonne (my existing was 1.5), and took the time to explain the technical rationale, only some of which I had come across.
I accepted Dave's quote and we booked the date. He and his assistant came by this Saturday (11/15/08) (even though the weather was poor) and everything went perfectly. He called before they left, took all of the old equipment, and left the site clean. He took me through the work done, explained all the paperwork, completed the OPA forms, and it was done.
I would absolutely recommend Dave and his team, and certainly will be calling when my furnace needs to be replaced.