Hi,
I usually don't write reviews but the level of service I got from Arby and Team was really something exceptional so I decided to let others know how great this team is.
Though we moved within Milton from within 5 Km radius, but the stress of packing and moving was there from day 1. One of my friend got moved few weeks prior and I was honestly very scared after hearing his experience with another moving company. I did some research and based on Home Star rating, reached out to Arby. From very first call, Arby was very responsive and guided me through the process. Given COVID-19 social distancing measures, all the discussion happened on phone.
On the day of move the team arrived 9:00 AM sharp. Arby, Anil, and 2 others folks did a quick scan of the house and off you go. They were so professional and courteous. For every piece of furniture they informed us in advance if there was pre-existing condition (i.e. scratch or chip) to avoid any surprises later. They loaded all the stuff (and we had quite a lot) within 3 hours and gave us time to do a quick scan of the house if anything left. We had a snowstorm day before moving, so at the new place the team even shoveled the snow. The Offloading process was also smooth and they gave us chairs to sit on and ask us just to guide them on what will go where. In few cases we by mistake asked them to put stuff in wrong room and later asked them to move to another room, which they gladly did without complaining a bit. They assembled 3 beds, dining table and put everything in order. After they finished offloading they asked us to take a tour of the house and offered if we would like to move few things around if we are not happy with the current setup. That was something way above and beyond my expectations.
Overall it was an amazing experience. Too bad there is a limit of only 10 star rating here (they are 50 star team) , but I highly recommend Arby and team for any of your moving needs. I would reach out to Arby next time without even looking for another option , if I ever need to move again.
Arby, THANK YOU very much for the great service and make our move day as less stressful as it could be. You guys are amazing and keep it up.