We had water hammer problem in our piping and contacted WaterWorks Plumbing to fix the problem. The plumber arrived on time, and tried his best to fix the problem. When the noise continued the next day, I contacted WaterWorks again and the same plumber came back. He took the arrestors off the pipes and refunded us back all of our money minus the $75 for the consultation. Although we were disappointed that the problem couldn't be solved, we knew that through his experience, we couldn't fix the problem without opening up our ceiling. We choose to have a contractor assist us with that. We appreciated having our money refunded. I would definitely use WaterWorks again.
- Approximate cost of services:
- $75.00
- Company Response
Hi Sue, thank you for the great review. I am sorry we couldn't be of much assistance but we do try our best to resolve the problem. We have heard many great things about our service and we appreciate it. Great service is what we believe every one of our customers deserves. We take pride in responding in a timely fashion and make our best effort to exceed customer expectations.We look forward to assisting you with your plumbing/drain needs in the future. Thank you from all of us at Waterworks Plumbing and Drains Inc