Ambia Windows And Doors Inc.

Windows & Doors Installation & Service
Richmond Hill ON L4B 3B2
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Reviews for Ambia Windows And Doors Inc.

Average customer rating:
9.9 10 (529 reviews)

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Kay W.
Kay W.
9 reviews Thornhill, ON
10/10

Windows and Doors replaced

After interviewing a number of window and door companies, we settled on Ambia.

They seemed the most straight-forward, honest, and easy to work with.

Their onsite representative was easy to work with and conscientious.

Their installer was registered with WindowWise and did a great job on the windows, doors and a patio door too. The windows were WindowCity windows and they appear very good quality and easy to operate and clean, with a decent warranty too.

After our experience with Ambia, I feel we can recommend them unreservedly.

Approximate cost of services:
$17,000.00
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Mr. omToronto
Mr. omToronto
2 reviews Toronto, ON
10/10

New windows

We got most of our windows replaced by them and couldn't be happier. They were professional, nice, funny and very accomodating. We found them on homestars and would recommend them to anyone. A deserving top of the list.

Approximate cost of services:
$5,000.00
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ES in Vaughan
ES in Vaughan
2 reviews Thornhill, ON
10/10

Porch Enclosure

We decided to get a porch enclosure for our home, and from our initial call to Ambia we knew we were in good hands. Tony came to inspect the area and was both thorough and professional explaining the options available to us. He was in constant communication while the enclosure was being constructed. His team showed up prompt and professional, and had the enclosure up in a matter of hours making sure that caulking was fully filled up in the areas and leaving the entire area clean.

I would highly recommend Ambia for their prompt and professional service, along with their quality work.

Approximate cost of services:
$3,000.00
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Angelina Palermo
Angelina Palermo
1 review York, ON
10/10

Window Replacement

My windows were a disaster and Tony of Ambia was very helpful with his product knowledge and patience with my needs. He was very approachable and ready to suggest best products for my budget. I would recommend him to all my friends and family. He is truly a gentleman. I did have an issue with the installers, but Tony was quick to fix the issue.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for taking the time to write a review Angelina.
We aprreciate having you as a client and would like to thank you for choosing Ambia .

Salman in Toronto
Salman in Toronto
1 review North York, ON
9/10

Front entrance door

We had Ambia replace our front entry door and sidelight, and everything was taken care of very well. Oday worked with us during the sales consultation process and was always available to answer our questions and concerns. The installation was done very well by Igor, and Tony was in constant contact with us after the order had been placed right up to the installation. And in the end Tony made sure that the installation of the door was completed to our satisfaction. We are very happy with the work done by Ambia, and recommend them without any reservations.

Approximate cost of services:
$2,500.00
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Company Response

Thank you Salman for your kind and considerate review.
We appreciate your recognition for our efforts and teamwork .
Thank you for choosing Ambia

Gary & Lori in North York
Gary & Lori in North York
4 reviews North York, ON
10/10

New basement windows, backdoor & stormdoor

These guys rule. Tony always answers the phone and takes time to respond to all our questions. He quickly came to our house & gave us a very reasonable estimate.
Ambia was very accommodating--they installed our new windows and doors on the exact date we required with realatively short notice. Igor and his crew expertly, efficiently and quickly installed our new windows and doors. Tony came by the day of the installation to make sure we were satisfied and even gave us a few thoughtful and practical gifts to thank us for using Ambia.
We will definitely use these guys again for our upper windows. We've already strongly recommended Ambia to a few people and they'd be foolish not to use them. Thanks again Tony, Igor and crew.

Approximate cost of services:
$2,800.00
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Company Response

Thank you Gary and Lori for taking the time to write your thoughtful and courteous review.
We appreciate your kind words and for choosing Ambia Windows and Doors.

Eddie in Etobicoke
Eddie in Etobicoke
1 review Toronto, ON
10/10

Windows for the entire house

Everyone at Ambia are super nice and so easy to talk to.
They explained all the options to us in layman terms so that we understood the products and scope of the work which made our product choices very easy.Wow ! talk about product and option choices.
We sourced out several companies and had a very good feeling about Ambia.
No pressure sales very professional services and lots of references.
They have great installers who did a great job and were more than happy to answer any of our questions.
We are extremely happy with the products and services and Highly recommend Ambia to everyone.

Approximate cost of services:
$9,500.00
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Company Response

Thank you for your kind and courteous review Eddie.
The team at Ambia appreciate your decision in choosing us for your project.

Nat in Danforth area
Nat in Danforth area
1 review Toronto, ON
8/10

Window and door installation

Tony was very approachable and accommodating. Part of our job was a little more complicated as we have a stained glass window as well as older moldings that we wanted to maintain. The crew was very able and efficient. W.r.t. windows and door details (vinyl colour, door handles etc.) it would have been nice to have been given the options without having to seek out the information myself. Overall very good service, good quality products and a job well done.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review Nat.
We appreciate your comments.We carry samples of windows,colors as well as brochures for windows,doors and door handles at all times.
We suggested the cream color windows to match the exterior colors but you had mentioned that it was going to be painted White and I believe the additional cost was not within your budget so you decided on going with the standard White color.The door handles are available in two shades of brass as described and indicated in the brochures that were given to you .
Somehow these options may have been overlooked or forgotten about and I apologize if this was not clear to you.Thank you for your positive thoughts on the stained glass window,installation and your overall satisfaction.

Tom
Tom
6 reviews Toronto, ON
10/10

18 New Windows - retrofit

After getting three quotes to replace all 18 windows in my 1904 three-storey house, Ambia's was by far the most competitive. I got wooden frames for the five windows at the front and the remaining were vinyl. The installers came on the date planned and took only two days to retrofit all 18 windows. They all fit nicely and very little damage was done to the outer frames. My only suggestion would be for the installers to take a bit more time to clean up the sawdust and debris from the sills. I would definitely recommend this company.

Approximate cost of services:
$12,000.00
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Company Response

The team at Ambia would like to thank you for your review Tom,we appreciate your comments and for choosing us for your project needs.

Imma in Markham
Imma in Markham
1 review Markham, ON
8/10

window replacement

Our windows and doors are finally all replaced and I could not be happier. the house looks fantastic and Igor and his team were spectacular. I am truly satisfied this time around with the workmanship on the second fase of our windows replacement.
After our complaint the beggining of the year with the manufactuer, Tony assisted us in getting service to our home. It was finally completed a few weeks ago and so far we are satisfied.
even though we had difficulty with the windows, we chose to give Ambia windows more business.Tony is an honest gentleman, and we wanted to give him the opportunity to rectify our issues and still benefit from our business.

thanks Tony. A job well done..

Tony we are sorry that unfortunatly you suffered from our issues, in business it must all be takens with a grain of salt.

we had all the front windows to our house replaced last year. after rewiving many retailers, Tony's soft mannerism and his sales pitch and products impressed us the mose and we decieded to have our windows replaced. I must say he was accomodating, the installer
Dimitri was fantastic, even though before dimitri showed up we were sent a fiasco of an installer with tons of family problems. the job was completed to our satisfaction. though a few months later two of our windows, mainly our bathroom double hung windwos leaked water inside. Tony came to inspect, they sent the manufacturer (window city windows) they gave us nothing problems, port holes were not drilled in our windows, therefore a manufacturing defect... the service technician wanted to drill holes in the windows right then and there. we refused, with much dissatifaction on the manufacturer's behalf and insistance on our part, the windows were replaced. We decided within the year to have a quotaion on the back of the windows done, Tony came back and his prices were not as competitive this time around, we put the project on hold and in the maean time experienced mold growth oun our windows. Ever so gallant tony returned explaining he had never seen such on windows, took pictures and promised to have the windows looked at. to have someone show at the house was like pulling teeth, they did show after a few weeks and a few weeks later, the manufacturer stated that they could remove all the windows, clean the mold and re caulgh them again.
Are you kidding me. what happens to the argon gas fill...
so with Tony's help a representative of window city( who later turned out to be the chief executive officer) agreed to meet with us and tony at their office.
Our meeting was less then pleasurable, we were not given the opportunity to express our dissatisfaction and were kicked out of the building, and teld that we could take them to court.
this is where we were disappointed with Tony, he allowed us to walk out and when faced with adversity was not able to side with us.
we still love the windows, the back of our house to date has not been replaced and we are having troubles trusting another window company.
we will in the spring proceed unfortunatly with small claims court as we were left with no choice but to do such....
be aware before you choose a window city product. Tony is a nice person however the manufacturer does not care to please customers.
the cheif executive officer told us in our meeting that he did not need our business
we remain very disappointed shoppers

Review has 1 previous version
Approximate cost of services:
$22,000.00
What could this company do to improve their services?
don't wait for things to get out of hand or for a review to go sour before offering assistantce...
2 of 3 people found this review helpful.
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Company Response

I would like to thank you for your review Imma but quite frankly I am disappointed and surprised with your unfair and unreasonable comments directed to Ambia Windows and Doors especially when I made several visits to your home as well as numerous emails and consultation to establish a resolution to a relatively minor issue.
We have been very supportive right from the start.
I was always there for you and answered all your calls.
I was on the jobsite while we were installing your windows to make sure everything went smootly.
George had told me he was very happy with our price,product and installation and that there was a wide price range from the estimates you received.
We also included extras incuding larger upgraded solid stain grade interior casing and Backband for all your windows and some interior door trims.
On the second phase of your windows we offered you a generously discounted price and also included the patio door for free and the matching upgraded interior trim in appreciation for your business.
We made every effort to accomodate the service required for your windows and although the leak in two of the bathroom windows were not defective and only required a small drainige hole to be routered and to insert a drain cap we looked after the entire replacement of those two windows as well.
The mould which you describe is most probably as Window City stated dirt that somehow got trapped in between the exterior glass pane and the exterior weather stripping and as I mentioned I have never seen this occur before,it is an isolated case, yet Window City had agreed in a timely manner to take out the sealed glass units and clean off the dirt and reinstall, reseal the glass units for the windows concerned.Resealing the glass units is not required or neccesary but Window City was willing to provide this to you as an added measure.
For eample:If a broken sealed glass unit had to be replaced the interior glazing stops are simply removed from the inside and the sealed glass unit is removed and replaced with a new one,that is all that is reqired or neccesary.This is a standard industry procedure.
This method would not affect any Argon gas fill to escape as they are self contained and the weather stripping is permanently attached to the window profile known as the sash.
If this were the case then we would not be able to change sealed units including Argon gas.
You have chosen to decline the service,so I arranged to have a meeting with yourself and your husband George to meet myself and the President of Window City to show and explain to you the process they would use to service the windows.
They were willing to service one window at a time in your home to make sure you are happy before proceeding to next window.
They offered to send their Specialist to come and visit your home and vicinty to rule out any enviromental issues that could be a contributing factor with the dirt trapped in the windows.
The President of Window City was polite and courteous in addressing your concerns to this situation and very patient,he listened to your concerns but you did not give him the opportunity to finish his explanation and for some reason you abruptly interrupted him,stood up and started walking out the door.This is somewhat frustrating and does not allow us in any way to resolve the situation.
Window City has never declined to complete the service required for your windows and their commitment to service your windows still stands today.They are waiting to hear from you so that they can proceed.I have tried to contact you the same day and several times afterwards with out a response from either yourself or George and I don't understand it at all.
You have to understand that in order for Ambia and Window City to assist you we have to be given the opportunity to do so.


The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ambia Windows And Doors Inc.

Ambia Windows and Doors has established itself as a premier provider of quality windows and doors that combine innovative design with superb construction. Our extensive knowledge is your guarantee that you’re getting the best product and service.Custom and specialty work is our expertise. Our many satisfied customers recognize our product lines for their design excellence, traditional craftsmanship, sophisticated technology and product integrity. You'll find our windows and doors in homes that range from simple to superb, throughout the GTA and surrounding areas. And, homeowners are sure to enjoy the comfort our varied line of window and door collections – even on the warmest or coldest day.

*****

Our sales and installation team can accommodate all your needs, efficiently and effectively, while our superior standards and lifetime warranties apply to everyone. Because we work closely with our manufacturer, you can be sure your project will be completed on-time and on-budget.This commitment to service enables us to establish long-term relationship with all our valued customers. When it comes to Service, we never compromise.

__________________________________________
Energy Star,CSA and Window Wise certified Windows and Doors of all types and Interior Vinyl shutters.
Design, Supply, Install, Sales and Service
Vinylbilt windows and doors, Mastergrain Doors , KV Custom windows and Doors, Dayside Windows and Doors ,Avanti Custom Doors , Dorplex doors , Loewen Windows and Doors , Laflamme wood and Hybrid windows and doors, Gentek building products , Door Lites: Masonite, Trimlite, Miliano, ODL, Novatech, Verre Select ,York Aluminum storm doors - Porch Enclosures.
Complete selection of standard and custom designs including many accessory options for Windows ,Doors, Storm doors and Interior shutters
Architectural, Custom, Bay, Bow windows and Doors with many options to choose from.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Energy Star, CSA certified ,Window Wise certified Windows and Doors of all types and Interior Vinyl shutters and Window coverings.
SERVICES
Design, Supply and Install.
BRANDS
Mastergrain Doors,Stage Windows and Doors , Vinylbilt windows and doors, VWD windows,KV Windows and Doors , Dayside Windows and doors, Avanti Custom Doors Ltd , Loewen Wood/Aluminum windows and doors, Hybrid Aluminum / Wood windows , Gentek Building Products, Greenhouse windows , Reliance Basement windows , Maxxmar Vinyl /Wood interior shutters and window coverings, Trimlite,Miliano,ODL,Novatech,Verre Select Door Lites ,York Aluminum storm doors - Porch Enclosures.
STYLES
Complete selection of standard and custom designs including many accessory options for Windows ,Doors, Storm doors and Interior Vinyl shutters and Window coverings
SPECIALITIES
Architectural, Custom, Bay, Bow windows and Doors with many options to choose from.
WEBSITE
https://www.ambiawindowsdoors.com
YEAR ESTABLISHED
2006
PAYMENT METHOD
Cheque,Etransfer , Cash, Visa, Mastercard,and Comfortable payment plans
LICENSES
yes
MEMBERSHIPS
Energy Star certified,CSA certified,BBB accredited,Window Wise certified,Sawdac,Renomark,BILD,Carahs
LIABILITY INSURANCE
Yes
DIPLOMAS
yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
All jobs welcomed
BONDED
Yes
PROJECT RATE
Guaranteed written estimate
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Lifetime transferable and non-prorated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.