Garage Tailors

Formerly Nuvo Garage
Garage Design & Organization
10 Windham Drive ON M6J 2T2
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HomeStars  >  Floor Laying & Refinishing in Toronto  >  Garage Tailors  >  Inferior quality garage floor finish - stay away
Duncan in Richmond Hill
Duncan in Richmond Hill
1 review Richmond Hill, ON

Inferior quality garage floor finish - stay away

I asked and paid for (with warranty) a "poly aspartic" floor finish (2 car garage). First problem I noticed next day was the finish coat - inconsistent (patchy - gloss and dull areas). Rick sent his floor guy partner (who showed up in a van labelled "Epoxy it") to refinish to make more consistent, and it was slightly better. Stored my collector car over the winter and I noticed in the Spring, brown-orange stains where the tires sat, which I could not remove. Rick sent his partner again to repair/refinish the spots and the flakes used were not the same color and notably different. The stains re-appeared even with a plastic barrier to protect. This same car was parked at my previous house where polyurea was applied by another company and I had no such issues. Later, I noticed tracking stains and tire spots on the daily driver side. Asked a competitor installer recently to assess and he said in his 10 years of experience he has not seen such a problem. Sent a message to Rick's website indicating the problem and warranty and no response. I do not recommend this company for garage floor application. A $3,000 costly mistake choosing this company!

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