E. Vaillancourt Plumbing & Heating Ltd

Plumbing
27 Warren Ave Oshawa ON L1J 4E9
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E. Vaillancourt Plumbing & Heating Ltd
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98%

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Reviews for E. Vaillancourt Plumbing & Heating Ltd

Average customer rating:
9.9 10 (256 reviews)

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Mark in Oshawa
Mark in Oshawa
1 review Oshawa, ON
10/10

Bathroom/Basement Renovation

I needed to re-run main floor bathroom drains (very poorly) installed by the builder in order to finish my basement. Vaillancourt was extremely professional and easy to deal with from start to finish. They showed up on time, explained what needed to be done, provided a detailed quote, then came back and completed the work as scheduled. All of the staff were friendly, and Mark, the plumber, was knowledgeable, efficient, and experienced. He was able to provide an explanation of the situation instantly. Out of the 4 companies I contacted, Vaillancourt was by far the best. I've already recommended them to friends.

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Company Response

We're humbled and delighted by your praise of our business and for our tech Mark. He does, indeed, have a lot of experience in our trade and truly enjoys his work which, as you could see, translates into great results. Thank you for dropping us this review and for your 10-star rating. We look forward to helping you again whenever the need arises.
All the Best from E. Vaillancourt Plumbing

bill g
bill g
1 review Oshawa, ON
10/10

Fixing drip in main water valve, plus address toilet and faucet issues

A 'small' drip in our main water valve was becoming worse. Since we'd need to call a plumber, we decided to also address a toilet not flushing properly and replace a faucet.

Before calling Vaillancourt, we had called a competitor company. The other company wanted to replace the whole toilet and who knows what else--they didn't give straight answers--and their quote was for 7.5 times more than what I ended up paying Vaillancourt!!

Obviously, we got a second opinion, and discovered that Vaillancourt communicates clearly and honestly. The toilet just needed a fairly quick fix, and as I said, they did quality work at a fraction of what the other place quoted.

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Company Response

Thank for your review, high rating and your trust! Yes, it certainly pays to do your homework and to make sure you're getting answerers to your questions that make sense. We've built our business on old fashioned and time-tested principles of customer service. Staying abreast of modern day work standards, procedures, codes and technical equipment is critical to be amongst the best in our industry but equally important is the good customer care values of old, such as honesty, integrity and putting ourselves in our customer's shoes. Without this side of the equation firmly in place, a company's image is quickly diminished. Unfortunately, far to many companies elevate short-term gains over long-term relationships and over integrity. We've been at this since 1955, doing it honourably, and it always feels great when a customer recognizes our efforts... our special ways of doing it right! Once again a big Thank you!
All the Best from E. Vaillancourt Plumbing

Steve in Toronto
Steve in Toronto
2 reviews Oshawa, ON
10/10

Burst Pipe

We had a pipe burst in our basement over the cold snap last week. I called E. Vaillancourt for help and Patsy was very pleased to have someone come ASAP. it was just after the snow storm. Shane was there the next morning and was so friendly and knowledgeable. Fixed the issue in 45 minutes. Thanks so such guys for you service !!!

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Company Response

Repairing frozen pipes before they become "frozen & split" pipes is critical to prevent serious water damage and cost. We're delighted you decided to put your trust in our team to get everything fixed up and in working order. Thank you very much for taking the time to send us this review and for rating us so favourably. Call us again anytime for anything!
All the Best from E. Vaillancourt Plumbing

Dusan in Toronto
Dusan in Toronto
0 reviews Oshawa, ON
10/10

Great service

Great experience from start to finish. Called in and were told whem plumber will come. Plumber came earlier then expected and was ready with everything needed to fix the issue. Did the job in 30 minutes and the price was reasonable. Would recommend to anyone. Will be using them again.

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Company Response

Thank you for your review and 10-star rating. It's always a pleasure to be of service and we're delighted you we're pleased. Just a call away whenever the need arises again.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

Plumbing work

We had a frozen pipe situation. I went to HomeStars for plumbers and within an hour E.Vaillancourt Plumbing and Heating called and said they have someone to come in the afternoon. Stan and Trevor came and were very fast, efficient and very friendly. Within 2 hours they were able to defrost the pipe and get us going. They had to move our vanity and washer/dryer out of the way, which is why they took 2 hours, if it wasn't for that, they could have been done within an hour. Both the gentlemen were interactive with us in terms of what they are doing, unlike other companies we hired in the past, they just let us watch and don't even talk to us. Stan and Trevor adhered to Covid safety protocols by wearing mask all throughout the work. They have to come back and finish the remaining plumbing work, overall the initial experience with this company is very positive and we would definitely keep them in our contact list should we need any plumbing work in the future. We highly recommend them to anyone needing a Plumbing company.

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Company Response

Thank you kindly for your well detailed 10-star review and rating. We're always working on pushing the envelope in terms of offering top level service and it's always nice to be recognized in this way. Glad we could help. Call us again anytime and we'll be there for you!
All the Best from E. Vaillancourt Plumbing

lynnrobmuir
lynnrobmuir
0 reviews Oshawa, ON
10/10

plumbing repairs

Technicians were knowledgeable, courteous & went beyond what was expected. Installed an additional shut-off valve to ensure no basement flooding. I consider them my go-to plumbers.

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Company Response

We're glad to be your "go-to-plumbers" and will work hard to continue to earn that position whenever you need us. Thank you for your review and generous rating.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Courtice, ON
10/10

Replace Fill Valve

Trevor S arrived on time, with a mask on as per COVID protocols. He was polite and respectful, promptly attending to the matter at hand. He was efficient and had the fill valve replaced in less than 30 minutes. Most importantly he passed the "dog test". My dogs don't like everyone, but even my German Shepherd thought he was okay.

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Company Response

Passed the "dog test"... Ha, we like it... going to have to add that to our list of qualifications on advertisements. Thrilled to have been of service and to your liking! Thank you kindly for your review, shout-out to Trevor and 10-star rating.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

Inspection & Cartridge Replacement

I called Vaillancourt Plumbing after noticing a recent water stain on my kitchen ceiling. Shane came within a few hours to investigate and replace a leaky shower cartridge. While not the root cause of the stain, the prompt and professional service from Vaillancourt was greatly appreciated!

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Company Response

Thank you kindly for your feedback and high rating. We're delighted to have been of service and are here for you anytime you need us.
All the Best from E. Vaillancourt Plumbing

jaegerj080
jaegerj080
0 reviews Oshawa, ON
10/10

Plumbing problem

After several attempts to clear standing water in my kitchen sinks I called for a plumber. I called about 3pm explained the problem. Made an appointment for next morning. Shortly after received a call saying they had someone that could come that day once they finished their call if that worked for me. He arrived before 5pm and service was exceptional. Trevor was courteous, thorough, explained what he felt was needed to fix immediate problem and to lessen chance of future issues, provided an estimate and worked efficiently. When finished he cleaned up and bonus the bill was less than the estimate. Wonderful service start to finish.

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Company Response

Glad to hear of your positive experience with our team and service. Clogged drains are no fun to have and we're pleased we could get yours running and back to status quo. Thank you for taking the time to leave us this review.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Whitby, ON
10/10

Great Company and Service

Great service and support from calling to book an estimate, to having Trevor available quickly to visit and provide a quote. Work was done quickly and efficiently. Would definitely recommend.

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Company Response

Super-Duper! Thank you kindly for your review and high rating of our service. From everyone here including Trevor, we appreciate your feedback.
All the Best from E. Vaillancourt Plumbing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about E. Vaillancourt Plumbing & Heating Ltd

As Durham Region's oldest plumbing company, Vaillancourt Plumbing has been serving the plumbing needs of both residential and commercial customers since 1955 — a testament to our customer-centric approach to our business. As owner Ed Vaillancourt says "Service is Our Business!". Although daily operations have passed forward to Ed's son, Brian Vaillancourt, Ed still advises, drawing upon his many years of experience and expertise. We are committed to a high-level of quality workmanship and customer care when it comes to your plumbing needs. Our expertise, friendly service and competitive rates will ensure you receive the exact repairs you need.

CATEGORIES
Plumbing
WEBSITE
https://www.vaillancourtplumbing.ca
YEAR ESTABLISHED
1955
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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