West York Paving Ltd

Paving Contractors
Vaughan ON
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West York Paving Ltd
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Reviews for West York Paving Ltd

Average customer rating:
9.4 10 (152 reviews)

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Steve  from Toronto
Steve from Toronto
1 review Toronto, ON
0/10

Driveway Paving

Hired West York in July of 2014 and agreed they would place base material and return in fall to pave. While placing the base material the crew damage both my fence and stucco. I was told they dropped a large piece of old asphalt and that's what caused the damage. Was not home at the time and was never told about the damage, had to call Remo to ask what happened.

Remo assured my the damaged would be repaired within a few weeks. On the day we agreed upon, I took time off work to be there, no one showed up and did not even get a phone call, remo blamed his subcontractors. This happened several more times, finally someone came for the fence post and replaced the wrong post. After several more months someone came again, replaced the post and put it it crooked so that the fence no longer closes properly.

I made phone call after phone call to get this fixed and get my driveway paved, with no response. I finally contacted the BBB, within 1 day I got a call back. Then right before Christmas, Joe told me it would have to wait until spring because they we too busy. The only time I would ever hear back from them is when they were contacted by the BBB after one of my complaints.

Finally got asphalt down, but had to hold money until they fixed the stucco and fence. Its over a year later and they have still not tried to contact me to fix the damage they did. I finally had to give up and hire someone else.

Both Joe and Remo have the worst professionalism I have have encountered. Their lack of customer satisfaction is unbelievable and am surprised a company like this is still in business. Might also have something to do with paying cash with them, I would not advise that anyone hire this company and would encourage those who have experienced the same as myself from these guys to contact the BBB. Judging from some prior reviews there are others and probably plenty more who have not submitted a review on this website. Stay away from this company!!

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
4 of 4 people found this review helpful.
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Company Response

Sorry Still cannot figure out who this customer is. Have no record of such complaint from any customer. I guess this is how competition finds ways to tarnish our reputation. Leave it to to the customer to really decide.

Marilyn in  SouthEtobicoke
Marilyn in SouthEtobicoke
6 reviews Toronto, ON
10/10

driveway repaving

Recently I asked York West Paving for an estimate to repave my driveway. The estimator arrived at the agreed time, prepared an estimate and explained it to me in great detail, answering all of my questions. The crew arrived on time and worked seamlessly applying the new asphalt. It was like watching a ballet. The crew were pleasant, worked quickly and left the site in a very tidy state. I am very pleased with the results.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
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Company Response

Hi Marilyn, You are very welcome. We are commited to Pleasing each and every customer the same way. This is so important to us here at West York Paving that we want to hear from all our customers during and once the job is completed. Thank you.

Al in Mississauga
Al in Mississauga
8 reviews Mississauga, ON
10/10

Driveway re-paving

I recently had our shared driveway re-paved by West York Paving.
I had contacted 4 of the “top rated” paving companies on Homestars and Joe Barone of West York was the only one to have the courtesy to respond.
He arrived as scheduled and fully explained what the job would entail and provided an acceptable quote. His crew removed the existing driveway and returned approx. 4 weeks later to re-apply the new asphalt etc. The crew were all very professional and friendly and seemed to take pride in their work. They were noticeably meticulous with how the edges abutting the garages, sidewalk, lawn etc were finished and did a pretty thorough clean-up.

My neighbour and I are very pleased with the entire procedure and would not hesitate to recommend West York Paving.

Approximate cost of services:
$2,000.00
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Company Response

Hi Al, I appreciate the write up and want to Thank you for the business. As you said it best, We Take extreme Pride in our work and Do our very Best to Please all our customers as we have pleased you. Thanks again.

Grace Dygas from Toronto
Grace Dygas from Toronto
1 review Toronto, ON
3/10

Paving

Contract date: May 15th, 2014. Address: 26 Garden Pl. consisting of 3 rental units. Request: pave back of the building to accommodate parking for 4 cars.
1.0 Negligence in changing grading, directing rain water drainage on the house from entire parking area.
2.0 Lack of professionalism in refusing to remedy this mistake even after verbal agreement to do so.
July 10, 2015 WYP fixed drainage of my parking. Looking forward to the next rain.

Review has 1 previous version
Approximate cost of services:
$6,102.00
3 of 3 people found this review helpful.
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Company Response

Hi Grace, for starters you hired a Paving company to pave your driveway , not to Waterproof your house. You were well aware of our initial conversation at our first site visit that we cannot correct water leakage issues that you already had. I advised you to call a waterproofing contractor to assess your problem first and you declined because of the cost factor. For the record we cannot remedy water leaks in foundations, we are strickly a paving company. I don't understand why you are complaining of a problem which you already had. Your driveway is graded correctly and I recall showing your husband on completion how well the water run off was away from the building. Keep in mind that a unhappy customer on completion of any type of job will be hesitant to pay for a job improperly done, at least this is what Iam told by other Trades people. My advice to you is get a waterproofing contractor in to address your issues and put this problem to rest once and for all.

Jeff Butler from Toronto
Jeff Butler from Toronto
2 reviews Toronto, ON
10/10

Driveway paving

I was very impressed with Joe and the professionalism of the West York team. In a business that has a bad reputation for overcharging and shady practices, they stand out as honest, dependable professionals.

Approximate cost of services:
$1,000.00
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Company Response

Hi Jeff , your very welcome. We always do our best to accommodate all our clients demands and needs in a timely fashion. Thank for the kind gesture.

Dennis S from Newmarket
Dennis S from Newmarket
1 review Newmarket, ON
10/10

Driveway paving

West York/ York West Paving are absolutely professional! From the lady answering the phones, to the workers completing the job. I've never written a review on anything, but we've all heard the stories ( had the experience ) of poor workmanship and no communications. Joe and the crew at West York Paving made this transaction as smooth as the new driveway. The quote was competitive for its size, everyone was very easy to talk with, services were on time, and they took great care and didn't hurry the job at all. I'm fortunate to be retired, and I was able to watch the process from stripping the old, to final clean up of the finished drive. They brought all the heavy duty equipment for a perfect result. All the machines and the trucks look very new with matching colour schemes. The whole company comes across as QUALITY. What a nice experience! If you need paving, these are the folks.

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Mark from Toronto
Mark from Toronto
3 reviews Etobicoke, ON
10/10

driveway

We called York west to widen our driveway as they have paved many driveways in our area. We were impressed by the calm and professional manner from Joe. He answered all our questions, even when I called him a couple of times to clarify some issues. In fact, we decided to re-pave and extend our driveway because we were having water issues in front of our garage. Upon explaining this to Joe, he said to tell the waterproofers to backfill the hole with clear rock to help with drainage. When we brought this to the attention of the person we hired to do the waterproofing, he was resistant and wanted to charge 4x the original price. So we went with someone else. So, Joe, knows his stuff, if it weren't for him, the hole would have been backfilled with the original sand, which is not the proper way. We also had pavers put along the side, and the workers were great. Our driveway looks awesome and won't hesitate to tell people, York West did our driveway. Thanks Joe.

Approximate cost of services:
$4.00
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J.H. from Oakville
J.H. from Oakville
1 review Oakville, ON
10/10

paving

Joe was very knowledgeable, and price was fair. The workers were real pros. The job was done on schedule with attention to detail including clean up. We got a lot compliments for the great looking driveway, and recommend West York Paving Ltd.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about West York Paving Ltd

West York Paving Ltd. is a family owned and operated business that was established in 1965. We have been a leading force in the paving community and have been serving the City of Etobicoke, the City of Toronto and the surrounding GTA areas for over 45 years.

Mission Statement
Our dedication and commitment is to provide SUPERIOR CUSTOMER SERVICE through our outstanding professional integrity, our experienced staff, our competitive pricing and our exceptional workmanship. Our pledge to our customers is to establish trust through our work ethics. At West York Paving we promise to use ONLY the highest grade of raw materials, impressive State of the Art paving equipment and trucks to ensure that the FINISHED PRODUCT ALWAYS MEETS AND EXCEEDS THE CUSTOMERS SATISFACTION AND EXPECTATIONS.

Our impeccable reputation and image in the residential and commercial paving contractors business has been built on Our Mission statement. The proof is in our constant customer referrals and repeat business.

AWARD WINNING PAVING COMPANY YOU CAN TRUST! CHOSEN BY YOU!!! We are the proud Readers' Choice Awards Winner for 2010,2011 & 2012.

We are officially registered and proudly run as West York Paving Ltd. Company and we are also known as YORK WEST PAVING LTD. Both business names are run as one and the same. Our company’s name is synonymous with quality, value and excellent service.

OUR GUARANTEE
At West York Paving Ltd., we individually design and engineer your driveway using the highest quality materials combining expertise with experience. Although residential driveways and commercial lot designs and projects may vary from client to client, specifications and skill are always guaranteed to be consistent; from the biggest job to the smallest.
West York Paving provides a full 12 month written guarantee with every contract.

Our Services Include:
*Residential Paving
*Commercial Paving
*Asphalt Paving Contracting
*Driveway Extensions
*Sub-base Excavation
*Grading Work, Regrading and Compacting
*Interlocking Work
*Concrete Floors and Pads
*Walkway Reconstruction
*Parking Lots
*Industrial Lots
*Commercial Plazas
*Condominium Laneways
*Grinding / Pulverizing
*Resurfacing
*Patch Work
*Asphalt Grindings
*Catch Basin Installations
*Painted Line Markings
*Rural Laneways

CATEGORIES
Paving Contractors
SERVICES
Residential Paving, Commercial Paving, Asphalt Paving Contracting, Driveway Extensions, Sub-base Excavation, Grading Work, Regrading and Compacting, Interlocking Work, Concrete Floors and Pads, Walkway Reconstruction, Parking Lots, Industrial Lots, Commercial Plazas, Condominium Lane-ways, Grinding / Pulverizing, Resurfacing, Patch Work, Asphalt Grindings, Catch Basin Installations, Painted Line Markings, Rural Lane-ways
WEBSITE
http://www.westyorkpaving.com
YEAR ESTABLISHED
1965
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
12 month written guarantee
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