Abell Pest Control

Pest & Animal Control
Toronto ON M5R 2E2
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HomeStars  >  Pest & Animal Control in Delta  >  Abell Pest Control  >  Poor customer service
DGrand in Mission
DGrand in Mission
1 review Mission, BC
1/10

Poor customer service

Called their service line for pest issues for 2 months, asking for our Abell tech to call so I could describe the problems we were having. He would come in on his monthly inspections (we have an annual contract), do the basic service and leave, without resolving our other concerns. Finally, after speaking to the service manager the tech shows up and immediately starts giving me attitude, like somehow it's my fault that he's not responding to our pest concerns. Extremely poor customer service from this tech. Although I've had no problems with the call centre, and the service manager seems competent, I would never recommend Abell while this tech covers the area.

Approximate cost of services:
$50.00
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Company Response

Hello,

We're sorry to hear about your experience with us. Please call (604) 395-8115 to connect with an Abell representative who will gladly assist in reaching a resolution with you. Thank you for your feedback and we hope to hear from you soon.