Armstrong And Nelson Eavestroughing

Gutters & Eavestroughs
Toronto ON M5R 2E2
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Gutters & Eavestroughs
Armstrong And Nelson Eavestroughing
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76%

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Reviews by rating (past 12 months)

Reviews for Armstrong And Nelson Eavestroughing

Average customer rating:
8.9 10 (171 reviews)

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Paula Phillips in East york
Paula Phillips in East york
1 review East York, ON
10/10

Disconnect downspouts and replace front porch eaves

I received a prompt response to my request for quotation and Mike was very accommodating to do the work within my budget. The work was done quickly with nothing left behind for me to clean up. Mike even rescued a bird that had become trapped behind a piece of my siding! Going the extra mile gets '10 out of 10' in my books.

Approximate cost of services:
$540.00
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Company Response

Thank you so much for your kind review. We are extremely pleased to hear what a fantastic job our technician Mike has done. We thank you for your business and your wonderful review!

Management - Armstrong And Nelson Eavestroughing Inc.

Margaret Arthur in East york
Margaret Arthur in East york
1 review East York, ON
10/10

Replace front Eave & Downpipe install leaf guard

Service with this company very prompt. Mike and his helper just finished the work on the above and did a great job - very pleased. Also just as important they cleaned up after nothing left around. Would not hesitate to use this company again.

Approximate cost of services:
$678.00
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Company Response

Thank you for your wonderful review. We are pleased to hear that you were satisfied with the work our technician has done on your home. Thank you so much for your business. We hope you would consider us again if you ever require any eavestroughing or roofing services.

Management - Armstrong And Nelson Eavestroughing Inc.

Rich in Scarborough
Rich in Scarborough
7 reviews Scarborough, ON
8/10

Renovate eavestroughs

Upper eavestrough on our two-stoey house spilled over to ground. Dwane straightened it and then reinforced it so the water would flow properly.

Downspout reworked to exit on the ground instead of through the sewer system.

The work was very satisfactory and the eavestrough was cleaned while they were at it.

Approximate cost of services:
$0.00
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Elvin in North york
Elvin in North york
16 reviews Toronto, ON
10/10

Eavestrough repair

The eavestroughs in my rental property were leaking and ice was forming in the sidewalk, which made the walkway slippery. I called Armstrong and Nelson to assess the cause of the leakage. They informed me that the eavestroughs were not graded or sloped properly. They made the necessary repairs and the problem was solved.

Approximate cost of services:
$125.00
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Barb in Scarborough
Barb in Scarborough
3 reviews Scarborough, ON
10/10

Eavestroughing and Leaf Guards

Only company to respond to voice mail message. Dwayne was my go-to-guy. He communicated often and work was down in a day. Brought samples on first visit. Came back and checked after job was done to make sure all was in order.
Very pleased. Thanks Dwayne and everyone at Armstrong & Nelson.

Approximate cost of services:
$2,300.00
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Company Response

Thank you so much for taking the time to show your appreciation ,we appreciate your business and are very glad we could help you as well.If you refer a friend we would like to offer you a discount on the next service you require .We are here to help!! and we also have a HOME SERVICES DIVISION if you need anything for your home.
REGARDS
RHODA NELSON
V.P. OPERATIONS

ET in Bloor West Village
ET in Bloor West Village
1 review Toronto, ON
10/10

fixed eavestough

This is the third company I called. The only one that got back to me.
They were courteous, rapid and convenient. Ben fixed it right, it's pouring outside and the water is going where it should. The only disadvantage is we won't be able to use the driveway for skating this winter ;)

Approximate cost of services:
$250.00
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Maureen
Maureen
1 review Toronto, ON
10/10

Eavestroough cleaning and leafguard installation

Great job!! Very impressed from estimate to completed job. Alfredo was extremley profressonal. No mess, no hassle. The pictures that Alfredo took to show before and after were extremely helpful. Would recommend this company and especially Alfredo as an installater!

Approximate cost of services:
$700.00
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Company Response

HI MAUREEN; THANK yOU FOR TAKING THE TIME FOR YOUR FEEDBACK.IT IS NICE TO KNOW THAT OUR TECHNICIAN WAS SO HELPFUL AND LEFT YOU WITH SUCH A POSITIVE EXPERIENCE .MUCH APPRECIATED..
RHODA NELSON VICE PRESIDENT OPERATIONS

Sami Toronto
Sami Toronto
2 reviews Toronto, ON
10/10

assessment and cleaning eavestroughs

I am very pleased with the prompt service and response by Alfredo - the service representative who came out to the house and gave me the details. I really appreciated the before and after photos that he provided - this is a great way to confirm credibility of work done on cleaning the eavestroughs and reinforcing one side.
Thank you Alfredo for your courtesy and positive communications.

Approximate cost of services:
$265.00
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Amanda
Amanda
3 reviews Toronto, ON
0/10

repair eavestrough

I see by another post, that Rhoda has not changed her style of talking to customers. Just like Krista's experience, Rhoda called me a terrorist and threatened legal action if I didn't change my review.She claimed to know the owner of Homestars and would have it removed blah blah blah. She also accused me of having anger issues etc, when it was clearly the pot calling the kettle black. My eavestroughs still leak, but I will never deal with this company again, choosing not to use the " lifetime guarantee." That woman is scary and I don't want anything to do with her. The company called me repeatedly demanding I change the review. So I have changed it.

Approximate cost of services:
$700.00
5 of 5 people found this review helpful.
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Company Response

Dear "Louise"

There is no comment that could fully explain your posting this 1 year after the fact -- This was originally posted 2011 stand by my assessment of your vindictiveness

I asked that you withdraw , retract/ remove this review immediately as it is very vindictive, damaging, as well as partly untrue.

Instead as a means to entertaining yourself you edited the review to vent . Not very appropriate or constructive as we only wanted to resolve this for you but you did not give us that opportunity .

A Technician has been assigned to meet you at your home in the immediate future at which time he will:
Review the written contract
inspect the eavestroughs to see what work was done come to a final resolution to. A fair resolution regarding the issues of your eavestrough repairs:

I would like to ensure that you are satisfied with how your evestroughs are functioning for the work you had contracted with us


Sincerely
Rhoda Nelson
Owner - Armstrong and Nelson Eavestroughing

Marlee in North york
Marlee in North york
7 reviews North York, ON
10/10

gutter realignment, down spout installation

When our basement flooded, we called Armstrong & Nelson to fix our gutters and down spouts. Steve was knowledgeable, prompt and efficient, assessing our problem accurately and fixing it. The night after the repair was made, a thunderstorm gave us a chance to assess the job. We found a dry basement in the morning, so we were quite pleased!

Approximate cost of services:
$500.00
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