The company gave us a warranty for the work and became unresponsive when we had issues. Never fixed the problems and are ignoring us. The technician kept trying to charge us more for the work they never fixed.
- Approximate cost of services:
- $2,000.00
- Company Response
We suspect that you have initiated numerous review postings for no productive reasons other than maliciousness .
Your review which was lengthy and filled with minutia speaks volumes about you.They will be challenged as only one review is permitted per invoice per contact person We hope that Homestars view your actions as unreasonable
We have flagged your review for investigation as the actions of a malicious consumer
They serve no purpose other than slander
You have displayed this with your lies and inflationsI have numerous emails some are below that show we visited the site, had discussions with you attempting to resolve the issue and convey to you that this was not a warranty issue but additional corrective work that could be done
Leaking occurs when it rains PERIOD
We tried to do the job in the most cost effective way , however you would not accept that any other way should cost additional dollars
You and your associates do not understand eavestroughing and water pressure if you did you would see that the current volume of water could not be handled without the addition of another downpipe for 50 feet .
We suspect that this has become an internal political issue amongst your neighbors that you are deflecting onto us for your convenience
Your focus on trivia caulking screws and leaks has demonstrated how petty you are
A whole new system would cost $4000.00 but you insisted on only doing a repair and then didn’t like the caulking and leak while it rains although water is coming down anyway
Ben is the owner of the company and I his partner he has a civil engineering back ground doing this type of work for 40 years