Long Life Windows & Doors Ltd.

Windows & Doors Installation & Service
1645 Boundary Road Vancouver BC V5K 4X7
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97%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 11 timesBest of the Best '22 Best of Award '22winner 11 times

Reviews for Long Life Windows & Doors Ltd.

Average customer rating:
9.9 10 (418 reviews)

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Mike, Coquitlam
Mike, Coquitlam
1 review Burnaby, BC
10/10

New Windows and Patio Doors

The Representative Was:

Prompt? 4
Knowledgeable? 4
Explained the work clearly? 5
Comfortable to deal with? 5

Trades People Were:

Prompt? 4
Proficient to deal with? 4
Polite? 5
Cleaned up properly? 4

Products Installed:

Met or exceeded my expectations? 5
Included all the options I ordered? 5
Were delivered with all the required parts, screens etc.? 5

Long Life Property Improvements Ltd.

The response to my initial call was polite and prompt? 5 Long Life fulfilled out contract as promised? 5 Rating for overall experience with Long Life? 5 The likelihood of recommending Long Life to others? 5

Additional Comments:

Always a pleasure doing business with your company.

Approximate cost of services:
$1.00
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Company Response

It was our pleasure as always, slow and steady what are we going to do when it is all done?
The repeat business is greatly appreciated and I look forward to coming back for the siding and the door in the near future.

Thanks,

Kris

Colleen, Vancouver
Colleen, Vancouver
1 review Burnaby, BC
9/10

New Windows

Overall, the experience of getting new windows was very good. We did our research. Vinyltek windows are, without doubt, superior to anything else on the market. Kris is personable and responsive. He was very effective in demonstrating possibilities and the final product by bringing window samples to our initial home meeting. The installers Rick and Preston were great: highly skilled and highly professional. The only «snags» in the service involved some of our email correspondence/communication with Kris respecting the finalization of design drawings. A times, the emails from Kris were not as clear as they could have been. The process of finalizing the drawings could have gone smoother with better written communication skills and organization. However, on the phone, Kris was quick to clarify matters, was always accessible, and was easy to deal with. We are very happy with Longlife and Vinyltek and would recommend your services to others.

Approximate cost of services:
$4,500.00
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Company Response

Hi Colleen,
Thanks for the review, I am glad you enjoyed the experience, and we look forward to replacing the rest of your windows in your home. I appreciate your comments, and I am always trying to improve on different areas of the process, your thoughts are noted and I will try to improve on these.
Hope the windows are helping in this cold weather.

Kris

Jeff, Vancouver
Jeff, Vancouver
1 review Burnaby, BC
10/10

New Windows and Doors

I am very satisfied with the Vinyltek windows and Long Life. Randy & Corey did excellent work installing the windows and reinstalling my security bars. Peter Wright was patient, took the time to explain things and was a pleasure to deal with. <br><br>The one concern that I have is with the condensation that appears on the windows now that the weather is getting cold. One window in particular, gets a lot of condensation on the outside, beginning in the evenings and lasting until late morning. This window is in the master bedroom facing north. Also, there is noticable water along the lower edges of that window on the inside. One the west facing kitchen windows also tends to fog up a lot from the outside. I would like to know if why that's happening and if something can be done about this.<br><br>Thanks.<br>

Approximate cost of services:
$1.00
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Company Response

Hello Jeff and thanks for your nice comments on your recent window project. After over 23 years in window Business , have ofcourse have had several customers who have had similar window conditions after upgrading their windows.There are some very good resources available that we could send your way, they are also on the BC Hydro Website. It is not the 'Fault' of the windows or the Installation but rather the 'Humidty levels, ventalation issues, and other conditions to do with living Habits of Residents. Please read the information as it is most informative, and after being trained in Ventaltion by BC Hydro , feel I can offer some help, so call me to go over this, and will continue to be of Help.. Cheers and merry christmas!
Peter Wright

Jesse, Vancouver
Jesse, Vancouver
1 review Burnaby, BC

First Review

10/10

New Windows

The Representative Was:

Prompt? 5
Knowledgeable? 5
Explained the work clearly? 5
Comfortable to deal with? 5

Trades People Were:

Prompt? 5
Proficient to deal with? 5
Polite? 5
Cleaned up properly? 5

Products Installed:

Met or exceeded my expectations? 5
Included all the options I ordered? 5
Were delivered with all the required parts, screens etc.? 5

Long Life Property Improvements Ltd.

The response to my initial call was polite and prompt? 5 Long Life fulfilled out contract as promised? 5 Rating for overall experience with Long Life? 5 The likelihood of recommending Long Life to others? 5

Additional Comments:

We are definitely very glad that we decided on using your product and service. You are true professionals in your field. Thank you very much.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for the great review Jesse, it was a pleasure working with you and we look forward to working with again in the future if the opportunity may arise.

Kris

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Long Life Windows & Doors Ltd.

At Long Life, we specialize in three things: replacement windows, replacement doors, and exceptional installation service.

Our team includes the best replacement window installers in the Lower Mainland, with years of experience in the industry, the latest tools, and pride in our work. From fabricating custom replacement window trims, to making friends with the family pet, our installation professionals have the exceptional service attitude that has built our business.

So it only makes sense for us to install the best products available. Our locally made replacement windows and doors are renowned for quality, innovation, and lifetime warranty service.Our hands-on approach ensures we deliver what we promise. And it’s why word of mouth advertising is the biggest builder of our business.

Our Replacement Windows: We install many kinds of vinyl windows: sliders, crank casement windows, push out casement windows, and tilt and turn windows. You can select optional grids, colours, and window configurations to fit with your home’s current style, or to create a new one.

Our Replacement Doors: We install sliding patio doors, and all kinds of custom entry doors: steel, fiberglass, wood and vinyl. With our extensive options, you can design the door you want.

Getting new windows and replacement doors is easy when you’re working with Long Life, a family-run company with a reputation that speaks for itself. With no subcontracting, no deposits, and lifelong warranties, you’ll always have peace of mind.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows & Doors
SERVICES
Supply and Installation of Replacement Windows and Doors.
BRANDS
Vinyltek, Thermatru, Trimlite
STYLES
Sliders, Casements, Tilt & Turns, Single Hung, Double Hung, Awnings, Steel Doors, Fibreglass Doors, Vinyl Doors. Plus Many Other Styles to meet your needs
SPECIALITIES
Windows and Doors
WEBSITE
http://www.longlife.ca
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cheque, Visa, MasterCard, AMEX, T.D Financing 6 Months NO INTEREST NO PAYMENT (OAC)
LICENSES
All Lower Mainland Municipalities
MEMBERSHIPS
S.A.W.D.A.C, BBB, HAVAN
LIABILITY INSURANCE
Yes
DIPLOMAS
5 Million Liability Coverage
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Life Time Warranty on all Installation and Products Installed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.