Centra Windows, Exteriors, Restorations

Windows & Doors Installation & Service
20216 98 Ave Langley City BC V1M 3G1
Write a Review
Write a Review
Website
HomeStars
Windows & Doors Installation & Service
Centra Windows, Exteriors, Restorations
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2020 winner 7 timesBest of 2020winner 7 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for Centra Windows, Exteriors, Restorations

Average customer rating:
9.7 10 (1526 reviews)

Sort by

Private User
Private User
Private User reviews Richmond, BC
10/10

Windows and Entrance Door

We had a good experience with Centra Windows from the sales person,Jonathan, to the installation team -Josh,Paul,Scoott and Tim.
It seems like the Windows and door are of good quality but the true test will be in the winter.Over all a good experience.

Was this review helpful?
Warren in Surrey
Warren in Surrey
1 review Surrey, BC
10/10

Full window replacement

I've recently completed a full window replacement in our home after a purchase last fall. As most do, I had three quotes prepared and felt most confident in Centra's approach. Michael came in and was very consultative in his presentation, and presented options in terms of install. When he provided his quote, he was diligent in his follow up. Once we decided to proceed with Centra, Michael provided a timeline to install, despite the Covid challenges in place.

Honestly, I was surprised when the call came through within a week of the expected turnaround to say that we could be slated for install. I was introduced to Marshall and Dave on the Monday morning of our install and I was explained how they were going to go about the process of managing the week long installation. Our home is an early 90s build, with a stucco exterior, which led me to believe it would be a slower process. Marshall and Dave were confident in their explanation that the install would be completed in the 5 day window as expected, and proceeded to hit this timeline perfectly.

Marshall had the team up and running each morning promptly by 9am, and commenced cleanup every afternoon to ensure that we had our home back by 5pm. Despite being in and out of the house, the install team always had one person inside who was "clean" meaning they didn't track in dust from outside following cuts to the exterior. This continued to build confidence daily, that this company knew their craft well, and executed against a gameplan which has been well developed.

Marshall, Dave, and Tristan (who joined the install later in the week) were great guys, and respectful of the impact to our home while doing their work. Good natured ribbing, and a calm demeanour helped my whole family get to know these guys, and made for a really positive experience. Needless to say, I've already recommended their work to 2 other families despite the install was only completed last week.

Was this review helpful?
Bill in Kelowna
Bill in Kelowna
0 reviews Kelowna, BC
10/10

replaced windows

We are satisfied with the installation of windows and the professionalism of Bryan Richards and Peter Wead and team. There was a short delay because of Covid but they finished on time.

Was this review helpful?
eliza in Toronto
eliza in Toronto
0 reviews Victoria, BC
10/10

Chasing the Winter Blues

I chose to replace all 20 windows in my 1980 house in December 2019, yes, in the rainy, cold weather of a normal Victoria winter. It was an excellent experience!

Centra Windows Victoria provided an outstanding service from its introduction to me at the Home Show, to the immediate follow-up the next week by Joe, salesman extraordinaire. Throughout the process, from ordering, delivery, installation, and clean-up, service was well-planned, carefully executed, and very well managed. Particularly, Elijah proved an amazing site manager/supervisor/installer. He kept me informed regularly, increased his team size to ensure the work was completed on time, and awed me with his uncanny ability to run 6 installers so that they weren't in each other's way, ever! Thanks to Konnor, Riley, Ryan, Franco, and Derek for a job well done. And to Joe and Chris for their services, as well as to the accounting staff. And timely? 20 windows removed, installed, and trimmed in 3.5 days. Awesome.

I especially appreciate that the window installation was undertaken in such a way that I could continue working all day, and that my cat could remain undisturbed (and wouldn't escape to the great outdoors). Windows were replaced one room at a time, so that nowhere was ever cold or exposed for very long. Clean-up occurred as every window was completed with a general cleaning when all windows were completely installed. Really, the house was so clean that I managed to forget the usual drudgery for a week.

Old windows were removed from site and disposed. New trim was installed on the interior and exterior, freshening the look of the house immensely. Care was taken to seal and insulate all window openings, to avoid water penetration and air leakage. For our coldest two months, I have already achieved an 18% savings compared with an average of the last 5 years' hydro use. This was a job worth doing.

Was this review helpful?
Darren  in Campbell River
Darren in Campbell River
0 reviews Campbell River, BC
10/10

Window Replacement

My house was built in 1978, stucco siding and still had the original aluminum windows. A local contractor told me about Centra and having window inserts installed, which i never heard of before. I talked to Chris & Derek (great guys) who thoroughly explained to me the concept of these type of windows. Convinced me and after it was done i new i made the right choice. Derek, Dylan & Brent were an excellent team when they came to install the windows, very personable. In two days they were here and gone and the only sign of them was the 12 new windows. An awesome crew, thanks guys, it was a pleasure to meet you.

Darren & Jody

Was this review helpful?
George & Marley Burden from Surrey
George & Marley Burden from Surrey
3 reviews Surrey, BC
10/10

Window placement

We had Centra Windows complete the task of switching our windows from aluminum frame to vinyl frame doing the last seven windows this month. Mark and Kyle were fantastic in helping us with quotes and all the arrangements for the installation. The crew.... Dave , Blair, Slater and David, completed the job in one day and were extremely efficient, courteous and professional. We are deleted with the outstanding quality of the installation and the windows. We would highly recommend this company without any hesitation. Thank you for a job well done !!

Was this review helpful?
Darth in Vancouver
Darth in Vancouver
0 reviews Lake Country, BC
10/10

Excellence

This company was fast and quality is excellent. The people we dealt with from beginning to end were very professional, personable and never pressured in any way to do something we did not want or need, in fact exactly the opposite. Really good people that work in this organization. I would recommend Centra to anyone.

Was this review helpful?
Chris
Chris
0 reviews Port Coquitlam, BC
10/10

Windows

Just had our Windows replaced from a home built in 1986. Cold metal frames and not at all energy smart. 7 large windows installed 3 of them roughly 5x5 ft and difficult locations to install. All done in 2 days with everything completed, siding back in place like it was never taken off and inside the house all trim finishing done like the house was new. THANK YOU Shawn and Ray ! Too bad I never got to meet you guys but my wife was very impressed ! Thank you Centra, the windows are a 10 !

Was this review helpful?
Company Response

Hi Chris!

Thank you so much for the review, we're so happy to see you're impressed with our team's hard work!

Enjoy your new windows and doors and don't forget about our friends and family referral program: If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale.

Thanks again,

Molly Ede – Customer Experience Receptionist, Centra Windows Inc.

B&N Macdonald in Victoria
B&N Macdonald in Victoria
0 reviews Victoria, BC
10/10

Patio door replacement

I contacted Centra as I wanted my old sliding patio doors replaced with French doors, and also wanted the glass double paned, with blinds in between. I am extremely happy not only with the finished product, but also with the professionalism shown by the installers, Chris ans Scott. They were informative, polite and did an excellent job of cleaning up afterward. I would glad to recommend Centra to anyone wanting replacement windows or doors.

Was this review helpful?
Company Response

Hi there!

Thank you so much for taking the time to leave a review. We're so happy to see that you had such a positive Centra experience from start to finish

Enjoy your new windows and don't forget about our friends and family referral program: If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale.

Thanks again,

Molly Ede – Customer Care Lead, Centra Windows Inc.

Marina in Port Moody
Marina in Port Moody
0 reviews Port Coquitlam, BC
9/10

Relacement windows

Loving our Centra windows and sliding doors. Our sales representative John suggested to add a wood trim to the exterior of the windows which turned out fantastic. The installation crew of Jayme, Sean and Scott were amazing. Their workmanship and professionalism was excellent and on time. These guys worked hard and long hours in terrible wet weather conditions without any complaints. Thanks guys for your commitment to customer service as well!

Was this review helpful?
Company Response

Good morning!

Thank you for such a kind review. We're so happy Trystan, Scott, and Tenzin impressed you with their hard work and friendliness

Enjoy your new windows and doors and don't forget about our friends and family referral program: If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale.

Thanks again,

Molly Ede – Customer Experience Receptionist, Centra Windows Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows, Exteriors, Restorations

Centra Windows is headquartered in Langley BC, with a state of the art manufacturing facility producing the high-quality, energy-efficient vinyl windows. We’ve been in business for over 35 years and with our employees also being our owners – we take pride in the work that we do. We are the industry leaders and are always ahead of our competitors with our products, technology, and service. Visit us in one of our branch locations across BC in: Langley, Victoria, Nanaimo, or Kelowna.

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Slider Windows, Casement Windows, Window Accessories, Patio and French Doors, Doors, Door Accessories, Windows, Casement and Awnings, energy Efficient, Security Doors, Exterior Siding
SERVICES
Renovation Program
WEBSITE
http://www.centrawindows.com/?utm_campaign=Homestars
YEAR ESTABLISHED
1984
PAYMENT METHOD
TD Financing Services Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.