Centra Windows, Exteriors, Restorations

Windows & Doors Installation & Service
Langley City BC V1M 3G1
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Windows & Doors Installation & Service
Centra Windows, Exteriors, Restorations
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96%

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Reviews for Centra Windows, Exteriors, Restorations

Average customer rating:
9.7 10 (1604 reviews)

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Lori Schneider in Langley
Lori Schneider in Langley
1 review Langley, BC
9/10

Windows and Doors

I would like to thank the staff and crew at Centra for their good
service and attention to our renovations.

Many thanks to Ray Charron our favorite salesperson, Sean, Harry ,Jurgen and Kurtis for their hard work and professional workmanship, Nathan Harris the appointed electrician, and last but not least, Angie, for her courteous and timely organizational skills to make this job a success.

Thank you all.

Regards,

Lori Schneider

Review has 1 previous version
Approximate cost of services:
$10,000.00
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Company Response

Hi Lori,

Ray is one of our longest serving Rep's here at Centra Windows. There is absolutely no doubt that he know's his stuff, it's just a bonus that he also brings his French sense of humor!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

rick gould in Coquitlam
rick gould in Coquitlam
1 review Coquitlam, BC
10/10

installed new bay window

good plesent service crew was finished in 1 day, installed new bay window with matching wood siding from old single glaze flat window , good crew extra thanks to Krristian, Sean and Shayne. Rick

Approximate cost of services:
$5,000.00
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Company Response

Hi Rick,

We're glad that your are happy in the way that your new bay window has turned out. If you have an idea of how you want your window to look or function, then let us know because usually we can help.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

S. Doucette in Port moody
S. Doucette in Port moody
1 review Port Moody, BC
10/10

Replacing 25 years old windows

The initial quote and information that John gave us was very helpful for making our decision on which company to choose for our replacement windows. Most companies will just cut out the old aluminum window and pop in the new one, but Centra was going to completely remove the old window, do a proper seal on the new window and replace the trim.
Kevin, Kevin and Greg came to do the installation and were professional, courteous and tidy! There was very little dust and dirt created from the job. Kevin even wiped down a wall that had dust on it! The windows were cleaned and looked great when they were done.
Thank you for doing such a great job!

Approximate cost of services:
$6,000.00
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Company Response

Hi S.Doucette,

We see ourselves as true prosessionals in everything that we do. We want to make things absolutely right the first time, because if something does go wrong then we are the ones who come back to make the repair rather than simply blaming someone else. We take great pride in our rep's and installers knowledge which in the end benefits our customers.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Julie Howlett in Victoria
Julie Howlett in Victoria
1 review VICTORIA, BC
10/10

24 windows, 2 patio doors, 2 doors, ceiling fans

From the chosing of our windows and doors with David Tyler to the install with Jon and his crew Clint and Jason, we were very happy, David helped us with some great suggestions that improved the look of our house, and the install was clean, professional and believe or not fun! Our house is warmer and better looking!

Approximate cost of services:
$24,000.00
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Company Response

Hi Julie,

David is a fantastic knowledgable Rep, so your certainly had one of the best in the business assisting you. The word "fun" and "renovations" are very rarely linked, however its great to hear that he enjoyed the Centra process.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

K. Reeve in Delta
K. Reeve in Delta
1 review Delta, BC
10/10

Storm Doors

Both associates, Raymond and Jurgen, were very friendly and knowledgeable. Raymond was honest and willing to help us financially with equal payment plan. Jurgen arrived at the appointed time and worked for hours on installing the doors and even crafted an extra piece above the door to prevent a gap. Jurgen was friendly and very patient with my very curious 3 year old. Thank you.

Approximate cost of services:
$1,500.00
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Company Response

That's great that Raymond and Jurgen were able to come up with a solution for your and to do it on time and in your budget.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

D_Lumb in White rock
D_Lumb in White rock
1 review White Rock, BC
10/10

Replacement of 25 year old drafty aluminum windows

In early March, we had 20 leaky aluminum windows in our home replaced with Centra 2900 & 6855 windows. Brad helped us through the selection and ordering process, Sean sized us up, Angie got us scheduled, and Kevin and Greg did most of the installation work. It was a big job, and a difficult one, as our house is 3 stories tall on one side and the weather thrown at the guys over a period of 5 days was pretty nasty; including 40-60 Km/h winds, rain, snow and sleet. A couple of days requried a total of 6 guys on-site, and Shayne's very able team worked well with the others.

The teamwork displayed, workmanship, concern for safety and care of my property was impressive. I was at home during most of the installation and my lasting memory will be the work ethic, care and attention shown by the installers, particularly Kevin and Greg. The two of them work together like a well oiled machine and deserve a great amount of praise for a quality job well done under very difficult circumstances. Experiencing a company where its core values are understood and demonstrated by every employee I dealt with is impressive.

We are very pleased with the quality and look of the windows and are enjoying their benefits already through a noticeable reduction in drafts and less heating required. Dealing with everyone at Centra was very easy and I will not hesitate to recommend Centra to anyone who is looking for a quality replacement of old drafty windows.

Approximate cost of services:
$20,683.00
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Company Response

Hi D Lumb,

That was a informative review which is hugely appreciated. Our installers stand up against some of the worst whether that BC has to throw at them while still being able to install the windows in a very accurate manner and protecting the inside of the home. We work very hard on ensure that our employees have pride in everything they do at Centra and it's great that it shows.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Colin Jones in Langley
Colin Jones in Langley
1 review LANGLEY, BC
10/10

Windows Replacement for Entire Home (26 Windows)

The crew of Kevin, Kevin, Greg and Andrew did a wonderful and professional job on the installation of the entire replacement of all windows in our home. They were courteous and respectful and arrived promptly on time. The installation was complex and was performed on a house with an exterior stucco surface which required the sawing of existing stucco. There was no idle chat during work time and breaks were properly adhered to making this 3 day job to run as scheduled. They had good rapport with us and the neighbours. We knew during the contractor review phase of this initiative that we needed a professional company with a great product and we are please to report that we are thrilled with their product and service. The windows are such an improvement in retaining heat and reducing drafts that it has had a significant impact on the energy review done by the home inspection service we enrolled with to get government rebates. This inspection and the way they de-pressurize the home using a high speed fan that simulates a 60 km wind swirling around the house. Before the installation the house under this test had drafts. After the installation of the new Centra windows this test proved the installation was draft free. Well done team and thank you so much.

Approximate cost of services:
$15,000.00
Any advice to offer fellow homeowners facing a similar project?
Get the Kevin, Kevin Greg and Andrew crew!
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Company Response

Hi Colin,

That is great to hear that our windows and installation stood up to the testing of the home inspector, as we always expect it to do so. No you can just sit back, enjoy the comforts and savings that your new windows will now bring.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

H.Bain in Surrey
H.Bain in Surrey
1 review Surrey, BC
10/10

upgrade windows

I had all my windows upgraded in my home by Centra . The installation team Kurtis Jurgen Kevin and Harry were first class arrived on time introduced themselves. great people skills excellent work ,windows look great . I would recommend Centra as a great service company with excellent product.

Approximate cost of services:
$0.00
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Company Response

Great to hear that you had a wonderful experience with our company. Your very kind words will be passed onto those who were involved.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Lisa S. in Penticton
Lisa S. in Penticton
1 review PENTICTON, BC
1/10

10 new windows

Excited to get new windows but very disappointed. The workers had to redo the outside trim it was uneven and messy. They scratched a metal door, put two big dents in the window trim. Then they broke a blind and put two sided tape on it in hopes we wouldn't find out. Makes me worry about what other mistakes they covered up.They crushed my plants with their ladders. Then they came inside, used our microwave, we came home to find them sitting having lunch at our dining room table!! Complained to the VP and he thought my husband made it up! Beware

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Lisa, I would like to start by offering our most sincere apologies. This certainly doesn’t sound like the Centra Windows I know and I will be following up with our installation team in regards to your concerns. What I can say is that we do stand behind our product and installation and if given the opportunity we would like to make this right. Please contact Crystal Harms in our service department at 604-455-2154 or call toll-free at 1-888-534-3333 and reception will transfer you to Crystal. She will be able to set it up for someone to come by and address your concerns. Once again I apologise that you were not 100% satisfied and we will do everything we can to make sure that your new windows perform as promised.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Pat in South Surrey
Pat in South Surrey
4 reviews RICHMOND, BC
10/10

window replacement for house

We recently had our windows in our house replaced and are really pleased with the results. Our sales person, John Larche, was extremely patient with us through the whole process. He was very understanding when we postponed our commitment for a year and we never felt pressured to proceed. We found him thorough and apprecaited the fact there were no unpleasnat 'surprises' along the way.
Our crew, lead by Harry were amazing. The process was clearly explained and we found everyone attentive. Accommodations were made for our cat and our gardens and everything was left clean.
We would recommend Centra for their fabulous work ethic and excellent product.

Approximate cost of services:
$0.00
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Company Response

Thanks for the fantastice feedback Pat. John Larche is not only one of our most experienced Sales Rep's here at Centra, he is also one of our General Managers as well. That is excellent to hear that we took great care of your cat and garden too!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows, Exteriors, Restorations

Centra Windows is headquartered in Langley BC, with a state of the art manufacturing facility producing the high-quality, energy-efficient vinyl windows. We’ve been in business for over 35 years and with our employees also being our owners – we take pride in the work that we do. We are the industry leaders and are always ahead of our competitors with our products, technology, and service. Visit us in one of our branch locations across BC in: Langley, Victoria, Nanaimo, or Kelowna.

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Slider Windows, Casement Windows, Window Accessories, Patio and French Doors, Doors, Door Accessories, Windows, Casement and Awnings, energy Efficient, Security Doors, Exterior Siding
SERVICES
Renovation Program
WEBSITE
http://www.centrawindows.com/?utm_campaign=Homestars
YEAR ESTABLISHED
1984
PAYMENT METHOD
TD Financing Services Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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