Write a Review


HomeStars
Plumbing
Knight Plumbing, Heating And Air Conditioning Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1305 reviews)

Sort by

Georgina in Prince George
Georgina in Prince George
1 review Calgary, AB
10/10

Hot Water Heater Service

Dan's response time was excellent, from the time I spoke with him on Boxing Day 2016, he arrived on our doorstep within a hour.
He was friendly and explained our water heater problem and had it working in no time.
We will be recommending Knight Plumbing Heating & AC to all of our friends and family.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you very much for your wonderful review and for choosing Knight. I have passed your comments on to Dan and also shared them with our entire Service Team. Please call us anytime we can be of assistance to you. Thanks again and hope you have a marvelous day. Best Regards. Mark Coffin. Service Manager.

Rodrigo Rocha in Toronto
Rodrigo Rocha in Toronto
1 review Calgary, AB
7/10

Furnace repair

I called 5 companies that day to repair my furnace, and only Knight Plumbing had a real person answering the phone. The others had only answer machines to leave a message. Friendly contractor, timely done, but pricey.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for sharing here on HomeStars. We appreciate your feedback and choosing Knight for your repair. Please call us anytime we can be of assistance. Thanks again and hope you have a great day. Best Regards. Mark Coffin. Service Manager.

Private User
Private User
Private User reviews Calgary, AB
10/10

Plumbing toilets and furnace servicing

Both Jason and Geoff were professional, pleasant, informative and on time. They were both very patient with my questions. I was very pleased with the service and will be using Knight Plumbing & Heating again.

Approximate cost of services:
$635.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for choosing Knight for your recent Service needs. We appreciate your feedback and taking the time to post a review here on HomeStars. I will personally share your comments with our entire Service Team. Thanks again and hope you have a fantastic day. Best Regards. Mark Coffin. Service Manager.

Zeshaan Adatia from Calgary
Zeshaan Adatia from Calgary
3 reviews Calgary, AB
10/10

Shower leak into basement

Had a leak in the main floor shower for over a year. Called Knight Plumbing in the evening, and they sent out a technician the next morning. Jay arrived at 8am sharp, with a very professional attitude. Jay took the time to explain everything in detail, then went straight to work. Jay found out that there is no broken pipe, then identified the culprit of the leak to be the seals around the shower. Jay fixed the issue, and gave lots of recommendations. Sure i could have done all this myself, but Jay's professional recommendations puts my worrying mind at ease. I will definitely call in the future, and recommend Knight Plumbing to anyone in need of their services. Knight has the highest star rating on HomeStars.com, and it shows. Thank you.

Sincerely,

Zeshaan Adatia

Approximate cost of services:
$305.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much for your review. We appreciate your feedback on your recent Service visit and for choosing Knight for your repairs. I have passed your comments on to Jay and also shared them with our entire Service Team. Please call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards. Mark Coffin. Service manager.

Martin Sobie in Calgary
Martin Sobie in Calgary
1 review Calgary, AB
10/10

Water tank repair

Excellent service, from the very pleasant telephone receptionist to the very professional technician who did the repair. We called a number of other Calgary plumbing firms and were given tentative dates 7 to 10 days later. Knight Plumbing were on site within an hour and the technician "Jay" was very precise with both his appraisal and his work. I will recommend Knight Plumbing to all that require their services.
Thank you.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you very much for taking the time to review your recent Service experience with Knight. We appreciate your feedback and are happy that your repairs were looked after. I will be sharing your comments with our entire Service Team. Please call us anytime we can be of assistance to you. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.

Russ Young in Calgary
Russ Young in Calgary
1 review Simcoe County, ON
10/10

Installation of new gas furnace

Furnace needed to be replaced and they came earlier than inspected and completed the job efficiently and as quickly as possible. Removed all old materials and did a through clean-up. Great service!

Approximate cost of services:
$4,200.00
Was this review helpful?
Company Response

Thank you for choosing Knight for your new furnace. It was a pleasure to assist you and be invited into your home. We look forward to assisting you anytime in the future if you ever need us. Thanks again and hope your winters are warm and comfortable for many years. Best Regards. Mark Coffin. Service Manager.

Private User
Private User
Private User reviews Calgary, AB
10/10

Fix problem in men's bathroom that had been ongoing for months

Excellent service. Technician solved an ongoing problem and provided pictures of what the problem was, how it was resolved and what it looked like after the repair. Would definitely have them back if any other plumbing issues come up.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you for reviewing your recent Service visit. We are happy you were pleased with the service and the repairs. Please call us anytime we can be of assistance. Thanks again and hope you have a marvelous day. Best Regards. Mark Coffin. Service Manager.

Jim  in Calgary
Jim in Calgary
1 review Calgary, AB
10/10

Fast service for an emergency

The morning after a long flight that ended a long trip the hose connecting hot water to a bathroom sink suddenly burst and started to flood the bathroom. The only way to stop the flow was to turn off the hot water to the entire house. We phoned Knight Plumbing and they were able to send Dan out within a couple of hours. He phoned to let us know when he was on his way. Dan gave us an accurate quote and was fast and friendly and cleaned up after himself.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you very much for sharing your recent Service call with one of our "Knights" Dan. I have passed your comments on to Dan and also shared them with our entire Service Team. Please call us anytime we can be of assistance to you and we appreciate you choosing Knight. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.

Dan T.
Dan T.
1 review Okotoks, AB
10/10

Furnace and boiler repair

Our furnace quit working when the temperature dropped to -25 C. I called Knight and they tried to get someone out that night, but they were swamped. Fortunately I was able to get the furnace working intermittently. The next day I called again and they dispatched George. He arrived at the agreed upon time and figured out what the problem was. It was an electrical control panel that was falling apart. He was able to get it to work (sort of) until a new part could be ordered. I just had to keep wiggling a wire to get heat. This was all on Tuesday. On Wednesday, George brought the part to the house and installed it. It turned out to be the wrong part (one digit different). However, he was able to make the old thing work adequately. On Friday morning, the part arrived and we agreed that he would come out at 4:00 to install it. Coincidentally, on Friday morning the boiler stopped working. Now I was really screwed. I called him to let him know and he called me back to ensure me that he would fix that too. He showed up at 4:00 (as agreed to) and fixed the furnace and the boiler. I thought everything was fine. Then Sunday morning, the furnace completely quit. It was dead! I texted George, not confident that he would respond. He responded in about 2 minutes. He ended up walking me through a diagnosis and we were able to fix the problem. Everything seems to be fine now. Thank goodness George was the guy they sent. He is friendly and responsive and goes out of the way to make customers happy. (If my furnace breaks down on the next couple of day, ignore all the good things I said, except about George.)

Approximate cost of services:
$1,400.00
Was this review helpful?
Company Response

Thank you very much for taking the time to review your recent Service issues. We take pride in our service work and it seems you had a few issues along the way. I am pleased that our Technician George was able to help you through this. Please be assured that if you have any issues we are a phone call away and will always do our very best to accommodate any issues or needs you may have at any hour or day. Thanks again and hope you have a warm and wonderful winter. Best Regards. Mark Coffin. Service Manager.

Paul in Airdrie
Paul in Airdrie
1 review Calgary, AB
10/10

Water heater (warranty replacement)

Woke up to a COLD shower and water spewing out of the top of my water heater. Called Knight and was (as always) greeted by the most cheerful and upbeat person, ever. Was advised that they were booking into the evening, but would put me on the wait list, in the event there was a cancellation. Fortunately, I was the first one on the wait list and in under an hour I get a call that lets me know there has indeed been a cancellation, if the guy can come right away. YES! Dan shows up, checks out the situation, provides me with my options (with all costs), I make my decision and Dan starts to work. Within 90 minutes of Dan arriving at my door, I had a new water heater in place. When Dan left, you would never know he had been here. Everything was back in place and the area was as spotless as when he arrived. Dan was very pleasant, efficient and willing to answer any/all questions I had (I did keep them to a minimum). This is the second time I have called Knight and the second time they have come through for me, with flying colours.
Thank you Dan and Knight!!

The water heater that was installed ~5 weeks ago was leaking. Called Knight. Dave was out the next morning to survey the situation and very quickly determined that the tank had manufacturing issues (poor welds). An appointment was made, on the spot, for 2 days later (the soonest I could be available). Maria kept me informed as to timing, right up until the time Dan showed up. As with the last service call, Dan arrives, gets to work and within 75 minutes of arriving at my door, I had a new water heater in place. Once again, when Dan left, you would never know he had been here. This level of efficiency and professionalism is no fluke...it is the way Knight operates.
Thanks to the Knight team.

Approximate cost of services:
$475.00
Was this review helpful?
Company Response

Thank you very much for choosing Knight and allowing us to come to your home for service you required. It was a pleasure to assist you and we look forward to helping you in the future if you ever need us. Thanks again and hope you have a marvelous day. Best Regards. Mark Coffin. Service Manager.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

Welcome to Knight Plumbing, Heating & Air Conditioning!

For over 50 years, Knight Plumbing, Heating & Air Conditioning has been a trusted name in Calgary, providing exceptional service to homeowners in the area. As a family business spanning three generations, we understand the importance of keeping your home functional and comfortable year-round.

We offer a wide range of services to keep your home running smoothly. Our plumbers can handle everything from clogged drains to sewer line repairs. For heating needs, we provide both repairs and new furnace installations. We also install and service various hot water tanks, including tankless models. To keep you cool during the summer, we offer air conditioning repair and installation services. Additionally, we can improve your home's air quality with our air filtration and purification systems. Our electrical services cover everything from appliance hookups to leak detection.

Our technicians are professionally-trained, licensed, and experienced. They undergo background checks before hiring and participate in regular training to stay up-to-date on new products and regulations.

We understand the value of your time, which is why our technicians arrive promptly in uniforms and use mats and booties to protect your home. We also have GPS on all our vans to ensure on-time arrivals.

Since 1991, Knight Plumbing, Heating & Air Conditioning has been accredited by the Better Business Bureau, reflecting our commitment to excellence and customer satisfaction. We have consistently earned multiple HomeStars Best of Awards and are proud recipients of the Consumers Choice and Top Choice awards. In 2012, we were also honored with the Better Business Bureau's Business Ethics Award for Southern Alberta and The East Kootenays of British Columbia.

Experience the Knight Plumbing, Heating & Air Conditioning difference. Contact us today for reliable service you can trust!

CATEGORIES
Plumbing and Heating & Air Conditioning
PRODUCTS
- Plumbing fixtures and fittings - Furnaces - Boilers - Hot water tanks (traditional and tankless) - Air conditioning units - Air quality improvement systems (such as air purifiers and humidifiers) - Electrical components (related to HVAC systems) - Heating and cooling accessories (thermostats, controls, etc.)
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto Hot Water Heating: Rheem, Bradford White, Navien, Noritz
WEBSITE
https://www.knightplumbing.ca/
YEAR ESTABLISHED
1970
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.