I had to share the amazing experience I had with Knight. There are so many people quick to complain about service etc, but not so will to share the amazing service stories, so here goes!
My older furnace finally saw it's last days and imagine that it happened during a cold snap! I called up Knight Plumbing and Heating in the evening and they were out the next day am and had me up and running with a New High Efficiency Furnace LATER THAT DAY! they sleeved my hot water tank up the chimney and re-routed the new exhaust out the back of the house. Set up my New Humidifier system etc. Unbelievable tech, he took the time with an explanation of all options that best suit my home etc.. I couldn't be happier with the service and professionalism I received and have since referred numerous friends to them for different work, who also had an amazing experiences. The price was very competitive, but the experience was second to none! if you want top rated work, service etc at a fair price stop looking and call this TEAM!!
Also, approx. 2 mths after the furnace install my hot water tank started leaking. Imagine that at 2am I had water all over the utility room. I called the emergence line and they put me thru to the same tech that installed my furnace. They were incredibly swapped the next day. But, the mgr on duty had my New Hot water tank del at 9am and he personally strapped on the tools and did my swap.. Again, so much professionalism and care.. Bottom line they actually care and that meant the world to me!! As we all know when we need something now it doesn't always happen, but in my experience (as well as numerous friends) they went above and beyond the norm!!! If felt very good to see techs and mgr's make me feel like my need mattered.. SO a HUGE THANK YOU to the Knight's Team I really appreciate everything you have done! cheers Calvin Traub
- Company Response
Sincere thanks for taking the time to review your recent experience with us. I am glad that our service team looked after all your issues. It is always our goal to not only meet, but exceed our clients expectations. I will pass your review on to the rest of the service team. Thanks again and please call us any time if you need us. Best regards. Mark Coffin. Service Manager.