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Knight Plumbing, Heating And Air Conditioning Ltd
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94%

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Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1305 reviews)

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Gillian in Toronto
Gillian in Toronto
1 review Calgary, AB
10/10

Furnace inspection

I had an inspection done as there had been some issues and I wanted to avoid additional issues as the weather gets colder. Kevin was the tech that came out. He was polite, detailed and not judgey when he saw my furnace filter ( turns out that was the problem) :). Living in Canada I don't mess around with heat related issues and neither do these guys. I would highly recommend Knight and Kevin to anyone.

Approximate cost of services:
$80.00
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Company Response

Thank you for sharing your recent service visit here on HomeStars. I have passed your comments on to Kevin and also shared them with our entire Service Team. Please do not hesitate to call us anytime we can be of assistance to you and your home. We appreciate you chose Knight and you had a positive experience. We strive for that on every service call. Thanks again and hope you have a warm and comfortable winter. Best Regards. Mark Coffin. Service Manager.

Private User
Private User
Private User reviews Calgary, AB
10/10

Toilet Repair

We had a problem with our toilet. I contacted my landlord and he called this company. They had called me within about 10 minutes and the staff on the phone were very friendly to deal with putting notes on the file that I would be out for 20 minutes to pick up my children from school as they could not give an exact time for their service call.

They were able to see me that day and Dan was the technician they sent. He was very pleasant. He had to wait to hear back from my landlord but seemed happy to do so and I was very very appreciative of this as I really didn't want to have to schedule another time to be home. Anyway he waited and spoke to my landlord and the toilet was fixed. From the first contact with them to discuss the problem at approximately 11:45 the issue was resolved by 1:45 - couldn't be happier!

Approximate cost of services:
$275.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for taking the time to share your recent service visit with one of our "Knights". Dan. It was a pleasure to assist you and we appreciate you choosing Knight. Please call us anytime we can be of assistance in the future. Thanks again and hope you have a wonderful weekend. Best regards. mark Coffin. Service Manager.

Imperial Suites in Edmonton
Imperial Suites in Edmonton
1 review Calgary, AB
10/10

Plumbing/Heating

We have been using Knight Plumbing for our Plumbing and Heating needs for a few years now. They have always been so fast to respond and take such good care of all our Suites throughout Calgary. They are efficient, friendly, and very professional. They take pride in a job well done and always back up their work. We most recently had a heating issue in one of our units, Knight plumbing took into consideration the urgency of this call and although they had us confirmed with an appointment the next day, they were able to accommodate us that same afternoon within an hour of the call. I would not hesitate to recommend Knight Plumbing to anyone for their Plumbing and Heating needs. Keep up the great work!

Approximate cost of services:
$225.00
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Company Response

Thank you very much for sharing here on HomeStars. It has always been a pleasure that you call us for your service needs. Looking forward to many more years of top notch service for you and your team. We are here for you 24/7 if you ever need. Thanks again for the wonderful review and hope you have a great day. Best Regards. Mark Coffin. Service Manager.

Private User
Private User
Private User reviews Calgary, AB
10/10

Toilet repair

I recently had to call Knight's Plumbing after hours because of a toilet repair. The ballcock broke off (old) and when I tried to shut the toilet off altogether, the shutoff valve failed, and was spraying water into the bathroom. I could not wait for a daytime service at that point, and when I called Geoff, he came out at 9:00 P.M. with no problem. He replaced the parts as required and suggested that I become a Preferred customer to save money on the cost that evening and also he discussed the benefits of the program with me. I was most satisfied and Geoff was gone within 90 minutes from the time he first looked at my problem. Many thanks.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for sharing here on HomeStars. It is great to hear you are pleased with your new furnace. I have passed your comments on to Kevin and our entire Service Team. Please call us anytime we can be of further assistance to you. It was a pleasure and thank you for choosing Knight. Hope you have a warm and fantastic winter. Best Regards. Mark Coffin. Service Manager.

Darragh in Calgary
Darragh in Calgary
1 review Calgary, AB
10/10

Professional and knowledgeable service

I had Dan over to fix a problem I was having with my Water Heater. He was punctual and professional. While he was here he also did an inspection of all my plumbing and gave me his recommendations. I would have Knight Plumbing back for any future work. Thanks!

Approximate cost of services:
$200.00
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Company Response

Our sincere thanks for sharing your recent service visit. I have passed you comments on to Dan and also with our entire Service Team. Please call us anytime we can be of assistance to you. Thanks again and hope you have a marvelous day. Best Regards. Mark Coffin. Service Manager.

cambt14 in Calgary, Alberta Canada T2R0L2
cambt14 in Calgary, Alberta Canada T2R0L2
1 review Calgary, AB
8/10

Plumbing repair

Wanted at leaky laundry tap replaced. The first visit (pre-survey.) cost $75 to check out the job and determine the main shutoff needed to be replaced. The second visit ( another $75 ) required the City o shut off the water. They came 20 minutes early. Knight Plumbing and Heating came just over 2 hours late. The office kept insisting the tech was "on his way". After replacing the shutoff at the agreed price, he was about to work on the taps when heinformed me I was already into the company for an extra hours labour ($130) for stopping at the warehouse to pick up the new taps. That was when I kindly invited him to get out of my house! So now I have spent over $500 to get my shutoff replaced and I still have leaky faucets!
A month later, I talked to the service manager. He credited my previous bill to a more reasonable amount. A technician came 2 days later and replaced the taps at the agreed price. This second visit went exactly as I would expect for a professional plumbing company. I am satisfied with the end result!

Review has 1 previous version
Approximate cost of services:
$507.94
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your comments. I am sorry to hear about this experience yet alone read it here for the first time. Knight Plumbing takes these concerns very serious as do I. I would like to invite you to call me direct at 403-282-1010. I have had some insight into your service call and would like the opportunity if you will allow, to hopefully make things right for you. We are an upfront company that cares about all our clients and comments. Good or bad. And we are open to admitting when we may have made an error. I look forward to speaking with you and hopefully finding a resolution to make your experience a positive one. Thank you in advance. Best Regards. Mark Coffin. Service Manager.

km in Calgary
km in Calgary
1 review Calgary, AB
8/10

gas furnace repair

i called the company at 9:30am, they initially said it would be 2 days for a service technician to be available. As it turned out, they were able to accommodate the call early afternoon the same day. The technician arrived, Kevin, and was very certious. The initial assessment wasn't easy or conclusive. upon additional trouble shouting, issue was identified and repaired.

Approximate cost of services:
$215.00
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Company Response

Thank you for choosing Knight to help you in your time of need. I have passed your comments on to Kevin and our entire Service Team. We are happy that your furnace is now working for the winter months ahead. Thanks again and hope you have a super day. Best Regards. Mark Coffin. Service Manager.

Cory L.
Cory L.
1 review Calgary, AB
10/10

Water heater and pump repair

We required a new pump and cleaning of our hot water heater....George was very responsive and aware of our budget....timely work that was delivered on time.

Approximate cost of services:
$1,800.00
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Company Response

Thank you for sharing here on HomeStars. I have passed your comments on to George and also shared them with our entire Service Team. Please do not hesitate to call us if you ever need us. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.

M Smith in Calgary
M Smith in Calgary
9 reviews Calgary, AB
10/10

Furnace maintenance & furnace/vent cleaning

I can't say enough good things about this company. Their staff are friendly, professional, knowledgeable. They arrive on time and are ready to work. They are very efficient & careful getting the job done. The technicians this time were Karl & Andrew. Met Karl before was very pleased; he is consistently good at his job. Andrew he demonstrated all the good qualities Knight employees are know for. Have recommended Knight to others. Bonus - rates are competitive. Keep up.the good work! So glad I found you.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you on behalf of our entire Service Team. To see your kind comments makes us proud to provide top quality service to all our clients as best we can. We appreciate your feedback and hope we can be of assistance in any of your future needs. Thanks again and hope you have a great day. Best Regards. Mark Coffin. Service Manager.

Private User
Private User
Private User reviews Calgary, AB
10/10

Venting our dryer

When we moved into our condo we found that the previous owners had been venting their dryer and one of their bathrooms into the garage. Knight Plumbing and Heating came out, provided us with an estimate, then scheduled the work which was done neatly and efficiently. The technician explained how to take care of our lint filter and booster fan as well as the other services that Knight provides. Overall this was a very good experience.

Approximate cost of services:
$1,400.00
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Company Response

Thank you for sharing your recent service experience with Knight. We are happy that your experience was a positive one. We strive on every call to impress our clients with our service. I have shared your comments with our entire Service team. Please call us any time we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards. Mark Coffin. Service Manager.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

Welcome to Knight Plumbing, Heating & Air Conditioning!

For over 50 years, Knight Plumbing, Heating & Air Conditioning has been a trusted name in Calgary, providing exceptional service to homeowners in the area. As a family business spanning three generations, we understand the importance of keeping your home functional and comfortable year-round.

We offer a wide range of services to keep your home running smoothly. Our plumbers can handle everything from clogged drains to sewer line repairs. For heating needs, we provide both repairs and new furnace installations. We also install and service various hot water tanks, including tankless models. To keep you cool during the summer, we offer air conditioning repair and installation services. Additionally, we can improve your home's air quality with our air filtration and purification systems. Our electrical services cover everything from appliance hookups to leak detection.

Our technicians are professionally-trained, licensed, and experienced. They undergo background checks before hiring and participate in regular training to stay up-to-date on new products and regulations.

We understand the value of your time, which is why our technicians arrive promptly in uniforms and use mats and booties to protect your home. We also have GPS on all our vans to ensure on-time arrivals.

Since 1991, Knight Plumbing, Heating & Air Conditioning has been accredited by the Better Business Bureau, reflecting our commitment to excellence and customer satisfaction. We have consistently earned multiple HomeStars Best of Awards and are proud recipients of the Consumers Choice and Top Choice awards. In 2012, we were also honored with the Better Business Bureau's Business Ethics Award for Southern Alberta and The East Kootenays of British Columbia.

Experience the Knight Plumbing, Heating & Air Conditioning difference. Contact us today for reliable service you can trust!

CATEGORIES
Plumbing and Heating & Air Conditioning
PRODUCTS
- Plumbing fixtures and fittings - Furnaces - Boilers - Hot water tanks (traditional and tankless) - Air conditioning units - Air quality improvement systems (such as air purifiers and humidifiers) - Electrical components (related to HVAC systems) - Heating and cooling accessories (thermostats, controls, etc.)
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto Hot Water Heating: Rheem, Bradford White, Navien, Noritz
WEBSITE
https://www.knightplumbing.ca/
YEAR ESTABLISHED
1970
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
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