Centennial Windows & Doors

Windows & Doors Installation & Service
London ON N5V 4K8
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92%

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Reviews by rating (past 12 months)

Reviews for Centennial Windows & Doors

Average customer rating:
9.2 10 (403 reviews)

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Private User
Private User
Private User reviews St. Thomas, ON
10/10

window reno

Both Glenn and Brandon were polite, professional and personable. Worked very efficiently and made sure the jobsite was cleaned up. Would recommend most definitely! Would recommend Centennial windows for their high quality and standards!

Approximate cost of services:
$30,000.00
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Company Response

We’re happy to hear from happy customers like you! Thanks for sharing.

Robert and Kristin Casey in London
Robert and Kristin Casey in London
1 review London, ON
10/10

Sliding Door installation

My wife and I obtained the services of Centennial WIndows for our sliding doors that were installed at the rear of the house. The installers Jeff and Doug did an excellent job in installing the sliding doors. Their professional and friendly approach and also very knowledgeable in all aspects of the installation was a comforting and refreshing experience. I would have no doubt in my mind to recommend and choose centennial windows for any future work and also recommend them to anyone looking for quality workmanship. Thank you to Centennial Windows for an excellent product and thank you to Jeff and Doug for not only an excellent job but also for your friendly and positive personalities.

Approximate cost of services:
$4,100.00
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Company Response

Thank you Robert and Kirstin for trusting us with the replacement of your sliding doors!

Private User
Private User
Private User reviews , ON
10/10

Window installation and 2 Bay Windows built

We cannot thank Eric and Mike enough for the polite, professional and efficient installation service they provided. We could not be happier with our new windows, French Doors and two new bay windows.

Approximate cost of services:
$40,000.00
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Company Response

Thank you for trusting us with your window and door replacement project!

Private User
Private User
Private User reviews Milton, ON
1/10

Replacement of windows and front door with sidelights

Centennial windows and doors replaced my casement and two large bay windows as well as my entry door which included single fibreglass door with glass insert and two sidelights in 2016. The windows have been great with no problems. The front door has been replaced now for the fourth time. The repeated problem is the door warping and not closing properly and therefore causing loss of heat in the winter. The cold air coming in was unbelievable. Each time the door was replaced the glass from both the door and the sidelight was reused as well as the trim holding the glass in. Once the entire frame had to be replaced as well, as the installation crew caused damages by improperly installing the door latch and receptacle causing it to make gouges in the frame and scrape the finish off the door. Each time I was given a different excuse for the failure of the door but it was replaced each time. How many times does this have to happen??? Today my door was replaced again after the agreement was to replace everything except for the glass. This included the trim holding the glass in as it has cracked and is damaged from multiple removals and reinstalls, the framing and the aluminum door step. I needed to send pictures to centennial windows to show the damage after the serviceman came to assess the replacement of the door. These issues were there when he came and his recommendation was to replace the door fix the step, and reset ( not replace) the frame . I received a phone call to confirm that all would be replaced except the glass, and they would be coming May 9 between 1200 and 2:00pm. They showed up at 9:00 am ( no phone call to say they would be coming earlier) and just replaced the door using the old glass trim which is now cracked even more. They fixed the step and they explained their reason for the repeated door warpage. Everything from manufacturing issues to improper installation are the reasons I'm getting.
Today I did not get the replacement service I was told I would get and I'm an even unhappier consumer now, that I had to write this review.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your feedback. Our installation department will be in touch shortly.

Pete and Judy in Wallaceburg
Pete and Judy in Wallaceburg
1 review Chatham Kent, ON
10/10

New Patio Doors

Excellent job as always. Best installers in the business. Jeff and Doug were very professional and did great work.

Patio door was installed and completed with 4 hours. No cleanup afterwards. Excellent workmanship.

Approximate cost of services:
$4,000.00
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Company Response

We couldn’t agree more! We’re happy to have team members like Jeff and Doug! Thanks for sharing Pete and Judy.

Private User
Private User
Private User reviews Grimsby, ON
10/10

Living Room Picture Window

First we would like to acknowledge Todd our salesman for his friendly expertise and help when we were choosing our window replacement company. His friendly manner and ability to answer our questions politely and honestly landed him the contract. Nik and Erik did a professional job installing our awesome new front room window. They were polite, thorough, fast (clean and tidy) and very knowledgeable. They explained everything from the installation to the warranty. I would strongly recommend Centennial Windows and Doors to all our friends and acquaintances.

Approximate cost of services:
$5,000.00
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Company Response

We’re thrilled to hear about your Centennial experience! Thanks for taking time to review us!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Window Replacement

Jeff and Doug did an excellent job replacing our dining room window. They were friendly, professional and efficient. Lifetime warranty given. I highly recommend this company. Thank you Centennial Windows.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the wonderful review! We're happy to hear you had a great experience working with us and we appreciate being able to earn your business. We hope to work with you again in the future.

Hillsburgh1 in Erin
Hillsburgh1 in Erin
1 review Erin, ON
10/10

Front Door and sliding door

Great experience working with this company. Our sales consultant, Christopher Cameron was helpful and thorough explaing options and costs. PJ and Jacob were extremely professional and courteous with the installation.

Approximate cost of services:
$10,000.00
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Company Response

Thanks for sharing your Centennial experience!

Wendy in Kitchener
Wendy in Kitchener
2 reviews Kitchener, ON
10/10

Bay Window

Henry & Chris removed old windows & installed new bay windows with efficiency & professionalism. Very knowledgeable & friendly. Thanks for excellent service. We would highly recommend Centennial & these workers to others.

Approximate cost of services:
$6,800.00
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Company Response

Thank you for taking time to write this review Wendy! We’re glad to hear you enjoying your new windows!

Private User
Private User
Private User reviews Aylmer, ON
10/10

Basement Windows

We had four windows installed in our basement by Justin and Dan. Both men were very friendly and professional. I am very satisfied with their service and attention to detail.

Approximate cost of services:
$6,500.00
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Company Response

We love hearing this from our customers! Thanks for taking time to review us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Windows & Doors

Centennial Windows & Doors is a family owned and operated business that offers an end-to-end solution for replacement windows and doors. We sell, manufacture, install, and service our own complete line of award winning, energy efficient windows and doors.

Why homeowners choose Centennial Windows & Doors

The Best Warranty
- We provide a 100% warranty on everything we do for as long as you own your home – NO fine print and NO exclusions. And if you sell your home, it's transferable to new homeowners within 10 years of purchasing Centennial windows and doors.

Responsibility and Accountability
- We take full responsibility to manufacture, install, and service your windows and doors. You are dealing with ONE company only and one phone number.

Proven Installation Quality
- We DO NOT hire subcontractors. All work is performed by our full time, uniformed employees, fully covered under Workers’ Compensation. Centennial Installers were the first in Canada to write the Canadian Standards Association (CSA) Fenestration Installation Technician (FIT) certification exam.

Leaders in Energy Efficiency
- Centennial Windows & Doors was the first window company in Canada to be ENERGY STAR® certified. We have been awarded the:
- 2004 – ENERGY STAR Manufacturer of the Year Award
- 2005 – ENERGY STAR Retailer of the Year Award
- 2008 – ENERGY STAR Sustained Excellence Award
- 2014 – ENERGY STAR Manufacturer of the Year Award – Windows and Doors
- Since 2013, our windows have been recognized as ENERGY STAR Most Efficient.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Custom residential windows and doors. Replacement vinyl windows. Premium steel and fibreglass entry door systems. Vinyl sliding patio doors. 25 standard window colours. 29 standard door colours. 4 door stains. 4 interior window coatings.
SERVICES
In-home sales directly to homeowners without the use of subcontractors. Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. Retrofit installation. Full frame tear-out installation. Custom colour matching. In-house, expert Customer Service Technicians.
BRANDS
Centennial Windows & Doors
STYLES
Custom vinyl windows. Casement windows. Fixed windows. Double-hung windows. Side sliding windows. Awning windows. End-vent windows. Bay windows. Bow windows. Shaped windows. Steel doors. Fibreglass doors. Entry door systems. Front doors. Side doors. Back doors. Vinyl sliding patio doors. Garden door systems. Single door systems. Double door systems. Sidelites. Transoms. Venting door lites. Decorative door glass. Between-the-glass grills for windows and doors. Between-the-glass miniblinds for doors.
SPECIALITIES
Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. In-home sales directly to homeowners without the use of subcontractors. In-house, expert Customer Service Technicians.
WEBSITE
http://www.centennialwindows.com/?gad=homestars_profile_homestars
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
150
RETURN POLICY
None
PAYMENT METHOD
Cheque, Visa, Mastercard, Financing available with approved credit
MEMBERSHIPS
CSA, ENERGY STAR, Fenestration Canada, IGMAC, NFRC, SAWDAC, Home Builders’ Association, BBBs
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
No fine print, non prorated, as long as you own your home, transfer up to 10 years from sale date
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.