2 Windows , 1 patio door and 1 man door installed for a total of $9800.... salesman great, installers great how ever when the installers arrived they noted how measurements were not done correctly on the man door and it would be a very tight fit ... they installed and informed me it was abit hard to close because it was new seals which made sense.
4 months later and you have to push very hard for the door to even latch let alone lock.
Called service .. a repair tech was sent just a few days later when she arrived she told my wife that’s how it’s supposed to be and walked away ....I find it very hard to Beleave that you have to lean entire body weight against a door for it to latch ... for $9800 I shouldn’t be having issues like this especially not after 4 months
- Company Response
Hi Jeff. Our customer service department has left you a message. We look forward to hearing from you.