Doyle Plumbing, Heating & Cooling

Plumbing
1316 County Rd 28 Fraserville ON K0L 1V0
Write a Review
Write a Review
HomeStars  >  Waterproofing in Peterborough  >  Doyle Plumbing, Heating & Cooling  >  Flooded my basement due to sub par installations
Average home owner in Fraserville
Average home owner in Fraserville
0 reviews Fraserville, ON
0/10

Flooded my basement due to sub par installations

Originally hired them to get my cottage in working order.
- installed new jetpump( balanced on a crate and wired up with electrical tape no junction box completely unsafe )
- installed new holding tank
Few weeks later
- leaking inlet hose from jetpump, fixed by doyle.
- waterer softener, uv light, services by doyle
- then the jetpump failed, the pressure line burst off and caused 3” of flooding in the Semi finished basement.
- called and received a “we will get there when we get there”
- we cleaned up the water ourselves.
- doyle comes to inspect, the workers themselves tell me the jetpumps fail, the lines pop off and the reality of a rock being sucked up into the pump is not possible due to the metal screen/filter Thats in the jetpump to the side quietly.

- Manager ken comes up with an idea on how the rock caused my jetpump which is under warranty ( but not covered ) ) to fail and cause the flooding not knowing his workers just told me that was not the case. They happened to find the “stone” the moment i wasnt in the room as well.

- doyle trys to charge me $1250 for replacing a jetpump that was under warranty and bought less than 6 months ago after coming to my property and having their manager ken tell us to our family about how the damages occured in order to minimize liability on doyles side.

Was this review helpful?
Company Response

I'm sorry you were unsatisfied with our service. Your review has been forwarded to Management and they will contact you to discuss it. Thank you.