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Sears Canada Inc

Appliance Retailers
Upper Canada Mall Newmarket ON
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HomeStars  >  Appliance Retailers in Newmarket  >  Sears Canada Inc  >  Christmas presents last year
Glenn in Mississauga
Glenn in Mississauga
1 review Mississauga, ON
1/10

Christmas presents last year

I purchased 4 items online at sears.ca before Christmas 2016. The tracking was all messed up and I recall that I wasted a trip to pick up an item based on an email I received that was not there to be picked up. I got the items at a good discount so I got over it. Eventually I got everything I ordered. Then I noticed that in April 2017 a charge from sears showed up on my credit card. I had not made a purchase there since Christmas. I called right away and was told they were having issues and the charge would be removed. When it came time to pay my credit card bill the charge was still there. I called again and now the supervisor said it was from one of the items from Christmas. Since my credit card statement showed three payments and I had purchased 4 items I didn't have the proof I was being double charged. They said it was $35 for a pj set and I had not kept the bills that long so I couldn't prove otherwise but I am pretty sure I bought those at a huge discount. I am almost certain I have been double charged. I will never shop using sears.ca again and advise others to avoid it also. They really seemed to have no clue what they were doing from the start of this to the finish.

Approximate cost of services:
$50.00
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