We heavily researched the top five window and door companies on HomeStars and Supreme Windows impressed us the most.
Our priorities were a good product, experienced installers, good service and of course price. Supreme Windows came out on top in every category.
Supreme’s location was easy to find and their showroom was impressive. We were greeted by a friendly and helpful receptionist (sorry I didn't get her name) and she immediately established our needs and gave us a tour of the showroom. We were then introduced to our salesperson Les.
Les was very friendly and attentive to our needs. Being an installer in a previous role with the company, he was extremely experienced, knowledgeable and helpful with all of our project concerns. He was able to put together a preliminary estimate for us using pictures and rough measurements we provided. After a visit to the house, Les was then able to provide a more exact estimate which came almost to the penny of his rough estimation.
A down payment was made and the project was started almost exactly when Les predicted. We were impressed with the installation team. In spite of the November weather, everything went smoothly. The house was left as clean as it was before the project started.
One piece of moulding had to be custom made and was installed by another technician a few days later (understandable). Heather at Supreme Windows looked after this phase of the project. She was very helpful in seeing the finishing touches took place as quickly as possible. Heather kept us well informed through all stages.
From beginning to end, everyone we encountered at Supreme Windows was very courteous, knowledgeable and professional. We were especially impressed with Les.
We put all our trust in Supreme Windows and they came through with flying colours.
We would highly recommend this company.
- Company Response
Hello Dan, Thank - you for the detailed review of all aspects of our business. We really strive to provide exceptional customer service in each and every step of the job. I am glad you had such a positive experience with us - it's our goal!
Enjoy your new windows!
Gordon / Sales Manager Supreme Windows