New Steel Roofers Inc.

Roofing
Strasburg Road Kitchener ON N2R
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Roofing
New Steel Roofers Inc.
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91%

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Best of 2018 winner 8 timesBest of 2018winner 8 times

Reviews for New Steel Roofers Inc.

Average customer rating:
9.5 10 (208 reviews)

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Les in Kitchener
Les in Kitchener
1 review Kitchener, ON
10/10

New steel roof

We had the stone coat roof installed in April. The installation very professional and efficient. The roof looks fantastic and many of our neighbors wanted the contact information. We have a few styles of metal roofs in our area and this is by far the best looking one.

Les Brown, Kitchener ON

1 of 1 people found this review helpful.
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Company Response

Thank you for your business and the review.

Jason in Etobicoke
Jason in Etobicoke
1 review Toronto, ON
9/10

Roofers

Thank you New Steel. The process was amazing from the moment we saw the roof at the home show right to the completed product which our neighbours and others all feel looks amazing!

2 of 2 people found this review helpful.
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Company Response

Thank you for your business Jason and the review.

Vic & Ilona in Nepean
Vic & Ilona in Nepean
1 review Ottawa, ON
8/10

A new lifetime transferable warranty steel roof

The work was done very efficiently and in a timely manner. We needed some extra pieces that did not come with the original delivery and these were delivered to us and installed in a professional and timely manner. The sales person (Denis) and the workers were very cordial.

We will recommend New Steel Roofers to our friends and neighbours.

Vic And Ilona Buxton

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Kirk
Kirk
4 reviews Heidelberg, ON
9/10

New Stone Coated Slate Metal Roof

Max had the guys do my roof with stone coated slate metal profile in dark brown. I have a massive roof and pool cabana so it took 3 weeks to complete. The guys did a very good job. There were a few minor issues which were resolved and the finish product looks really good. Many people have stopped by to ask questions and commented how beautiful it looks. No more worries about windy day storm and shingle issues.
Anyone replacing their roof with shingles IMHO today is not taking advantage of a much better technology. Roofing with shingles is messy and who wants to do this every 7-10 years! Makes no sense. Go with metal. You will not be disapointed!
I will post some pictures in a day or so to show you the good job. Recommend giving Max Guerra a call (226) 780-4461 via New Steel Roofers (Kitchener) to set-up your appt and quote. They are responsive and care for the customer. Special thanks to the crew members who did our home and cabana. Never got a chance to thank them as I was out of town on business when they finished.
Max - please thank them personally for me please. Good job guys!

2 of 2 people found this review helpful.
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Company Response

Thanks Kirk for the review, glad you're happy with the results. Enjoy your maintenance free roof. Regards NSR.

Jbela044
Jbela044
3 reviews Ottawa, ON
10/10

New Metal Roof

While I can’t speak to the durability of the product as it will take several years to find out, it does seem like great quality from what it looks like and what I’ve seen when we were given a demonstration from the sales rep. The sales rep was very knowlegable with all the different styles and brands of roof. Considering that a new shingle roof would have been about 7k or so, 16k for a metal roof that lasts pretty much forever is definitely worth it as it also adds resale value and the warranty is transferable. Only took two or three days to complete and there was no mess because they install right over top of the shingles. The guys worked hard every day. Would definitely recommend to friends and family.

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Kitchener, ON
10/10

New Ecco-Tile Black Roof

In the Spring of 2016 we contacted several roofing companies for quotes. New Steel Roofers contacted us that day (unlike the other two) and arranged a time to give a quote very quickly. When we asked for other properties with the type of roof we were planning we were immediately given several addresses to check out. The job was done sooner than the expected date on our signed contract. The work was done professionally as set out in the contract and the roof is beautiful. This company is professional and its work and material of the highest quality.

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Company Response

Thank you for the great review. We love hearing great feedback like this. So glad we were able to work with you to give you your forever roof.

Private User
Private User
Private User reviews Toronto, ON
10/10

Roofing

Our old shingles were starting to warp, got a quote from New Steel and cost wasn't materially higher than asphalt (lower if I think long-term). New Steel Roofers did a great job, answered all my questions / queries, etc. Set a time schedule and stuck to it. Did a great job.

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Company Response

Thank you for such a great review! We are so glad you are happy with you new metal roof.

New Steel  in Grimsby
New Steel in Grimsby
1 review Grimsby, ON
10/10

stone coated metal roof installation

We researched many steel roofing companies and none of them compared to New Steel Roofers. There was one company that came out to do an estimate and said the roof could be done no problem then 3 months later refused to do the work because they did not have the experienced or qualified roofers. They said our roof was to complex. New Steel Roofers were up for the challenge. No job is too difficult for them. Max had a great team put together. Very professional and hard working. The job was completed to perfection at the time they said it would be completed. Look no further than New Steel Roofers. They are the best at what they do. We are very pleased with the outcome. Thank for a job well done. We have received many compliments on our roof.

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Company Response

Thank you for such a great review. We are so happy to could help you with your roof. We were really happy with the results of your roof and know you will be happy for years to come. It was great working with you.

TwoFolks in Guelph
TwoFolks in Guelph
1 review Kitchener, ON
10/10

New Steel Roof Toronto

We were looking to replace our roof for a while but were delaying it because we weren't sure if shingles or steel was the way to go. The roof had leaky spots so a decision had to be made sooner rather than later. We saw a few houses in the neighbourhood with steel rooves but we were concerned about cost and finding a reliable company, especially given a previous experience. When we saw that New Steel Roofers had great reviews, we called for an estimate. Chris, our contact guy, was great. He listened to our concerns, took the time to explain everything and offered suggestions. We thought we'd be paying an arm and a leg but the overall cost was reasonable and, in the end, well worth it. There are lots of styles and options to choose from for a variety of budgets. Plus, the work was done in a timely manner and the workers were very reliable - so important for us. The best part is the lifetime warranty. Since having our roof done, people in our neighbourhood have been asking about the company and giving us compliments. We've highly recommended them to our neighbours and continue to do so after such a pleasant experience.

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Company Response

Thank you for taking the time to post a review. We are so glad you are happy with you new metal roof.

ontfarmer in Stratford
ontfarmer in Stratford
1 review Stratford, ON
8/10

Happy with Roof.

Contacted the company when my neighbour pointed out how bad my roof was from his vantage point. Since we were going to be dishing out a lot of money and we would be living with it for the next 50 years we wanted something a little unique. Most of the ones around us that got steel roofs are the same old, same old villa looking ones. The lady on the phone was very helpful and she was able to provide us with the addresses of some of the roofs we saw on their web side to check out. The sales person came over and he showed us all the different options and we firmed our commitment to one roof style we liked. Their install crews were pretty busy but he assured us that the roof would be on before Christmas. It was installed end of October. We love the way it looks, and the installers were very professionals and cleaned up everything perfectly right away. We've seen other installs down the street by other steel roofers and the installers didn't look very professional and a pallet sat in their driveway for what seemed like a few weeks. Before they left, the installers called us outside to have a look and they went over some of the special features of the roof and asked if we had any questions or concerns. I really liked that. They took ownership of their workmanship.
The whole process was very professional and stress free, accept for the after sales service. A few weeks after the roof was installed, my neighbour put a bug in my ear about the absence of snow dams on my roof. In my area (a snow belt area) generally about 70% of the steel roof installs have the snow dams. Ours didn't. This was not a surprise to us since all the ones we went to look at of theirs in the KW area did not have them. After my neighbour had put in my mind all the horrific things that would befall my house because of the absence of these snow dams, I was a little concerned and want to see what my options were as far as getting them installed. I called twice and spoke to their call center about having some call me with my options. No one there had the decency to call me back. I guess they just figured I was calling to complain about something and no one really wanted to deal with it - so if goes in the IGNORE file. After the third call a few weeks later, someone actually called me back with my options. That kind of thing may fly in the bigger centers they're from, but in a little town like Stratford, where you expect someone to look you in the eye and give the straight goods, that's not cool. Unfortunately this unimpressive after sales service left a bit of bad taste in my mouth and sadly tainted what was otherwise a very professional and pleasant process.

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Company Response

Hello,
Thank you for your honest review. I am sorry no one was able to get back to you sooner then we did. We do our best to respond to all requests in a prompt manner. Should anything else come up please do contact us. We are glad you are happy with you roof.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Steel Roofers Inc.

New Steel Roofers is a metal roofing company that services the GTA (see service areas). Forget asphalt shingles that will fail in 8 to 12 years. For your next roofing replacement job discover the advantages of a lifetime metal roof by New Steel Roofers.

With a 50-year warranty, large variety of colour choices, and fast installations, metal roofing is ideal for residential or commercial applications. We work with quality products and companies including, Decra, Metstar, Edco, Vicwest, etc…

CATEGORIES
Roofing
PRODUCTS
painted metal roofing products and stone coated metal roofing products.
SERVICES
metal roofing contractors
STYLES
tile, shake, slate, shingle, vertical panels
SPECIALITIES
metal roofing
WEBSITE
http://www.newsteelroofers.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
60
PAYMENT METHOD
cheque, visa, master card, 12 months no payments financing on oac.
LICENSES
yes
MEMBERSHIPS
B.B.B
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty with a 50 year transferable non pro-rated warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.