we were originally very pleased and recommended them to our friends.
slowly our windows are fogging up. We are being charged over $700.00 to have 3 of them fixed. the worst part is this will continue to happen. they have a 20% fail rate and when you spend thousands of dollars on windows and they don't tell you this and we are on the hook for this. Do not use this company. research other window companies and ask about this problem.
- Approximate cost of services:
- $27,000.00
- Company Response
Hello Meridee, thank you for taking the time to write a review. We sincerely apologize that your experience didn’t match your expectations. We are always looking to improve our customer service and our overall client experience. This review has been forwarded to our client support team but if you could also please send your contact information to connectyou@durabuiltwindows.com, we will have our team contact you. We would love to make things right if you give us another chance.