Estra Flooring Services Corporation

Formerly Estra Flooring Inc
Floor Retailers
439 Preston Street Ottawa ON K1S 4N5
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Estra Flooring Services Corporation
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90%

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Reviews by rating (past 12 months)
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Reviews for Estra Flooring Services Corporation

Average customer rating:
9.1 10 (12 reviews)

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Robert B in Ottawa
Robert B in Ottawa
1 review Ottawa, ON
10/10

Hardwood Flooring

I have done business with Estra Flooring for several years and have recommended them to other contruction companies, renovators, friends and family members without any hesitation.
Estra Flooring has supplied, installed and refinished hardwood flooring on numerous projects I have been involved with and all the material and workmanship has met and exceeded customer satisfaction and expectations.
I respect the high standard of customer service that you they offer when you do business with Estra Flooring and the extra mile they are willing to go to ensure your repeat business.

Approximate cost of services:
$100,000.00
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Company Response

Thank-you for your trust and business over the years.
Appreciate you taking the time to write this review.

Chris from Ottawa
Chris from Ottawa
1 review Ottawa, ON

First Review

0/10

Hardwood Flooring

The workers were extremely un-careful and did not take the time to protect doors and floors which got damaged, quarter rounds were installed upside down, The new work was sloppy with many cracked hardwood pieces installed. They did not come back to fix any of the issues. Reported them to Ministry of Consumer Services.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Our company and its employees are all seasoned professionals, they would never install a quarter round upside down; an amateur couldn't install a quarter round upside down, it is actually impossible to do so.

As for the cracked hardwood pieces, if Mr. Feraco does not maintain proper humidity levels especially during the winter heating months his floors will crack as we did try to explain. Please see this link http://www.armstrong.com/flooring-blog/2012/08/24/the-tale-of-hardwood-floors-humidity/

Mr. Feraco is upset because we had to lien his residence in order to get paid for a 2nd order he placed. (no issues about 1st order)

He claims that he reported us to Ministry of Consumer Services. He did call however; he was asked to provide the proper documentation in order to back up his claim. The representative I spoke to at the Ministry of Consumer Services said no documentation was presented so no claim was made.

Walter Lubiana
General Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Estra Flooring Services Corporation

Estra Flooring has been serving the Ottawa community with uncompromising quality and exceptional customer service in the flooring industry since 1971. Now in our second generation, we continue to combine old world artisanship with the latest in flooring technology, with a wide variety of styles and products to accommodate a vast spectrum of home and commercial décor.

Our portfolio includes a number of notable and prestigious projects including hardwood flooring at the main function room at Rideau Hall, 24 Sussex Drive, the Rideau Club, the Committee Room on Parliament Hill and all the hardwood flooring at the National Gallery of Canada including the Rideau Street Chapel which has been reassembled there as a permanent exhibit.

Pre-Finished and Unfinished Wood Installation - simple and complex installations.
Sanding and Staining - change the mood and color of your floors, or renew the look of worn out existing hardwood floors.

Screen and Coat - refresh the sheen and the glamour, removes existing finish replaces it for a much cleaner and fresher look.

Our specialties include:

Custom Hardwood including rare & exotic woods,

Solid & Engineered,

Laminates, Cork, Bamboo

Ceramic Tile, Glass Tile

Luxury Vinyl Tile

Carpet and Carpet Tile

Condo (sound absorbent) floors

Sales, Service, Custom Designs, Free on site Estimates.

Residential – primarily our business comes from our valued residential clients. We offer the utmost in friendly and practical advice, making sure that whatever your budget, we can make your dreams come true.

Commercial – Estra Flooring has maintained special relationships with Ottawa’s most prestigious architects, designers, builders and agencies such as Ottawa Community Housing as a result of our goal to achieve the best result as dictated by our commercial partners' expertise.

From the Rideau Hall to your home, the service we provide is of unparalleled quality.

Please visit our showroom located at 439 Preston Street, Ottawa, Ontario K1S 4N5

Monday through Saturday, Office: 613-233-0149

At Estra Flooring the coffee and hospitality is always on!

CATEGORIES
Floor Retailers, Bathroom Renovation, Floor Laying & Refinishing, Foundations, General Contractors, and Kitchen Planning & Renovation
PRODUCTS
Hardwood Flooring; Solid Prefinished Hardwood Flooring Engineered Prefinished Hardwood Flooring Unfinished Hardwood Flooring Carpet, Luxury Vinyl, Laminated, Cushion Flooring, Ceramic/Porcelain Tile Kitchen Cabinets, Bathroom Vanities, Closet Cabinetry DIY Products Wood Paneling Stacked Stone Leather Wall Paneling Brick Veneer Wall Paneling
SERVICES
Sales & Installation of Flooring Kitchen & Bath Renovations Basement Renovations Additions Commercial & Residential
BRANDS
Appalachian Hardwood Flooring Hardwood Planet Flooring Richmond Flooring Armstrong Flooring Fuzion Flooring Epico Flooring Vidar Flooring Ciot Tiles Casa Roma Tiles Beaulieu Carpet & Flooring Lexmark Carpet Tarkett Sunca Global Forest Products Impex Stone Schluter Canada
STYLES
Traditional & Contemporary Styles
SPECIALITIES
Custom Floor Designs.
WEBSITE
http://www.estra.ca
YEAR ESTABLISHED
1971
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash, Check, Bank Draft, E Transfers
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty on Materials, 1 Year Labor Warranty on Installation
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