Planet Granite & Quartz

Countertops
106A-1140 Morrison Dr. Ottawa ON K2H 8S9
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Countertops
Planet Granite & Quartz
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97%

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Reviews for Planet Granite & Quartz

Average customer rating:
9.7 10 (150 reviews)

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Joyce from Ottawa
Joyce from Ottawa
1 review Ottawa, ON
10/10

Quartz countertop Installation

I had problem with previous fabricator. My friend recommended Planet Granite.
Meeta was great to deal with. She help me to select colors and offered the lowest price. The crew members, Lui, Ray and Valer were really professional. Everything went perfect. I will use them again and highly recommend Planet Granite to everyone.
Thank you so much.
Joyce

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Charlene Budnisky from Ottawa
Charlene Budnisky from Ottawa
1 review Ottawa, ON
10/10

Kitchen renovation

Thank you Planet of Granite! We received a great product at a great price. We received professional service and quality workmanship. We have already recommended Planet of Granite to our friends and family. Our kitchen countertops look fantastic! Thanks again!

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Cathie from Ottawa
Cathie from Ottawa
1 review Gloucester, ON
10/10

Kitchen and bathroom countertops

From my first meeting with Meeta, through to the end result, my experience with this company was wonderful. Ray and Valer were professional, did an excellent job installing and were a pleasure to work with. This company is all about service and making sure the client is happy. I highly recommend them.

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Darryl from Ottawa
Darryl from Ottawa
1 review Ottawa, ON
0/10

Granite Countertops

We will never do business with Meeta, the owner of Planet Granite at 106A-1140 Morrison Drive in Ottawa, Ontario ever again, nor will we ever refer any business their way based on how Meeta, their owner, conducts herself and represents her company. She nickle and dimed us at every opportunity, constantly contradicted herself in emails giving us a quote in one email and a different one several weeks later - nor would she honour those prices either because "she forgot what she was quoting" so because it was a mistake, she feels she doesn't need to honour it. Will not own up to mistakes, does not act with any sort of integrity and is only interested in her own pursuits rather than the interests of a customer. She hung up on me after I presented her with facts and proof of her mistakes because she wasn't able to rebuttal them with any sort of credibility and even threatened to sue us if we contacted the Better Business Bureau (BBB) to express our extreme disappointment and dissatisfaction. Eventually resorted to texting me as she no longer wanted to try to come to a resolution over the phone. There is no professionalism here and I would recommend you do your research thoroughly before making a final decision as the post-sales customer service is non-existent. Utterly disgusted and a very frustrating experience overall. 0/10!

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Company Response

DearDarryl, As we know that this matter has nothing to do with the granite price, quality, time management and installation. The problem is about the plumbing. My company is not a plumbing company. My company is a granite fabricator and installer. I don’t know the exact price to do the extra plumbing. I assuming about the price and gave a price for one plumbing and I’d told you to get the right quote from the certified plumber for extra plumbing. You spoke with the plumber and he agreed with the price but he has to charge HST on it but you argue and don’t want to pay the tax to save money. He can’t agreed with this matter and I knew you was very upset and in stress because you can’t get a plumber who can do plumbing on the same day with the best price he’d offered. You argued to get discount from me and threatening to stop the check that you'd paid for the granite installation and make a complain to BBB if I don’t offer the price as you want and I can’t do it because I am not the plumber. You became too excelerate. I ask you to calm down yourself and call me back before I hung up the phone. I am so sorry I hang up on you that put down your pride and honor. Once again, I truly apologized from the bottom of my heart for any inconvenience caused. I understood buying a new house and the whole renovation, time and money put you into so much stress. I hope you will get over it soon and find contentment.Thank you. Humbly, from Meeta.

Carol Bradley from Ottawa
Carol Bradley from Ottawa
1 review Val Des Monts, QC
10/10

Granite countertop

From the initial meeting with Meeta to the measuring and then installation, our experience installing new granite countertops as part of our cottage kitchen reno was superb. Excellent recommendations, no delays, quality workmanship, professional installation. Meeta followed up to make sure all went as planned. I would highly recommend this company.

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Michael Suzuki from ??????????
Michael Suzuki from ??????????
1 review Nepean, ON
10/10

Kitchen Counter Top

Mike, Barrhaven,
We had our lovely Quortrz kitchen counter top installed by Meeta's excellent team on promised day at a very good price. This was a one of best present for my wife and she is enjoying to cook for me!
A big thank to Meeta and we would like to recommend The Planet O Granite to anyone.

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Ana from CANTLEY
Ana from CANTLEY
1 review Cantley, QC
10/10

kitchen countertop

We met Planete Granite in 2012 when we renovated our kitchen; they cut and installed the granite countertop. The experience was so good that this year we called them again for another kitchen counter top. They are very professional.

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Carole from Nepean
Carole from Nepean
1 review Plantagenet, ON
9/10

Bathroom

We are satisfied with our granite countertop. Good price, good, service and Meeta is a very nice person. Installation went well. I recommend this company for granite countertops to anyone.

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Dan R from Carp
Dan R from Carp
2 reviews Rd, ON
10/10

Kitchen Countertops

This was our second time ordering granite countertops from planet granite. Once again, they did an excellent job at a reasonable price and we are very happy with the result.

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Rob Leslie from Ottawa
Rob Leslie from Ottawa
2 reviews Ottawa, ON
10/10

Kitchen counter top

Received excellent service from Meeta and the best installation work I have ever had for a granite counter top. From the initial visit to their showroom, follow up, measurement and installation, everything was handled very professionally. I would highly recommend Planet Granite .

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Planet Granite & Quartz

The basic proposition of our business is simple, solid, and timeless…Quality and service without compromise!

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