We will never do business with Meeta, the owner of Planet Granite at 106A-1140 Morrison Drive in Ottawa, Ontario ever again, nor will we ever refer any business their way based on how Meeta, their owner, conducts herself and represents her company. She nickle and dimed us at every opportunity, constantly contradicted herself in emails giving us a quote in one email and a different one several weeks later - nor would she honour those prices either because "she forgot what she was quoting" so because it was a mistake, she feels she doesn't need to honour it. Will not own up to mistakes, does not act with any sort of integrity and is only interested in her own pursuits rather than the interests of a customer. She hung up on me after I presented her with facts and proof of her mistakes because she wasn't able to rebuttal them with any sort of credibility and even threatened to sue us if we contacted the Better Business Bureau (BBB) to express our extreme disappointment and dissatisfaction. Eventually resorted to texting me as she no longer wanted to try to come to a resolution over the phone. There is no professionalism here and I would recommend you do your research thoroughly before making a final decision as the post-sales customer service is non-existent. Utterly disgusted and a very frustrating experience overall. 0/10!