Arcana Windows & Doors Ltd

Windows & Doors Installation & Service
Hamilton ON L8V
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Reviews for Arcana Windows & Doors Ltd

Average customer rating:
9.9 10 (117 reviews)

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Debbie E.
Debbie E.
0 reviews Hamilton, ON
10/10

Bedroom Window Installation

Arcana recently installed two bedroom slider windows in our parents' home. They protected the carpets while doing the work and did the work efficiently and professionally within two hours. Our parents were very happy with the service and work. Haim was also very good to work with in ordering the windows and all was done in a timely way so that the windows were in place just as the colder weather arrived. Thank you Arcana for a great job from ordering to installation. We would use them again and would recommend them to others.

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Company Response

Thank you Debbie for the. I've feedback. It was our pleasure.

Jennifer in Hamilton
Jennifer in Hamilton
1 review Hamilton, ON
9/10

Garage windows

The work from the estimation to installation was very good. I selected them because of the attension to detail by the assessor James, eventhough it was a small job. The installers Darren, Jay were attentive to the details, and managed the installment in a crooked bowed wall.
Yes I would hire them again.

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Company Response

Thank you for the nice words Jennifer.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Installation of 4 new windows

Arcana team came in to install four new windows for us. Efficient, clean and professional work from the moment they came into the house. Would have no issues recommending them for any window job. Great work.

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Private User
Private User
1 review Hamilton, ON
10/10

Window replacement

I have used Arcana Windows on several of my real estate investment projects. I am a repeat customer because of their professional customer service, great products, timely quotes and a price that can't be beat. As an investor, having windows delivered on there promised timeline and at a great price point is what keeps me coming back every time. The craftsmanship of the installers and the follow up on any questions or concerns is exceptional. I could not be a more satisfied customer and continue to recommend Arcana Windows to my fellow investors, family and friends.

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Beautiful new door

It was time for a new front door. Our old door seemed to not be very energy efficient and it was looking old and tired.

After seeing a neighbour’s new door I knocked on her new door and asked who she purchased the door from. She said it was a company called Arcana Windows and doors and gave me the phone number.

I called the office and booked an appointment with the salesman Haim. He was very professional and helped guide me through the design selection process. He was very good at answering my questions. Alannah the booking person for the install was very upbeat and accommodating for the install date. The installers were also very good.

The doorbell I had purchased was defective and when the new one was available Haim arranged to come to my home and personally install the new doorbell. He also complemented on how nice the door looked. Now I have other neighbours complementing how our new door looks “stunning” We are very happy with our new door and the excellent service that Arcana provided

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Company Response

Thank you so much for your nice words. We're happy it worked for you so well and that you now can be proud of your new door.

Private User
Private User
0 reviews Hamilton, ON
10/10

Amazing!

I was recommended to contact Arcana Windows and Doors for a new patio door by a local Moms group. We met Haim within the same week for a free estimate, paid a great price for the door and the install of the door was within a week, as there was one in stock! The team of installers were professional, respectful and efficient, and the door looks great! We’ve just put a deposit down on a front door through this awesome company, and Haim was extremely helpful once again. I wish that we had known about Arcana Windows and Doors when we had our windows installed last year, but we’ll recommend them to anyone needing windows and/or doors!

Additional review ...
We connected with Haim once again about door options and pricing. Haim was very helpful, knowledgeable and worked within our budget! We were very pleased how timely the door came in and the installers were once again wonderful to have working at our home for a few hours. Professional, kind and respectful is an understatement for all those involved, thank you once again! We LOVE our new door!!!!

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Company Response

Thank you Jenn. We're looking forward to install for you the beautiful front door you've just ordered.

Vanessa
Vanessa
3 reviews Burlington, ON
10/10

Egress window in the basement

Arcana Window & Doors were great. We installed a egress window in our basement. The order was placed and installed as scheduled. The two window installers were very professional, worked until the job was complete and were very neat and tidy.
There was nothing left behind including the excess ground. The price quoted was also very competitive.
Great job Arcana

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Scott in Brockville
Scott in Brockville
2 reviews Burlington, ON
10/10

Replacement Windows

These guys are fantastic, very accommodating to our needs indeed. They are friendly, easy to get a hold of and the onsite installation was quick and painless. This is the 2nd time I have used their services, and the pricing is very competitive.

I would definitely recommend Arcana windows, and would use them again

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Company Response

Thank you Scott. Happy Holidays!

Hamilton homeowner
Hamilton homeowner
2 reviews Hamilton, ON
10/10

Window replacement

When I decided to replace the windows on the front of my century home in downtown Hamilton, I received quotes from 5 different companies. Arcana's price was the best by far and Mark's sales approach was honest, knowledgable and no pressure. In fact, his suggestions regarding related work around my house saved me thousands of dollars. The installation was extremely professional. The installers arrived on schedule, were polite and efficient, removing all materials from the job site and leaving my home clean inside and out. All they left behind were beautifully installed windows.

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Company Response

Thank you very much for the kind review. We always strive to save our clients money.

Private User
Private User
Private User reviews Hamilton, ON
4/10

windows and door

I was told I would have everything done in 8 weeks. From meeting the sales rep to installation it took 5 months, then they had to come back to fix installation problems. It was almost impossible getting a response from my sales rep, sometimes taking a week to reply. In short, I would not give them my business again!!!

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Company Response

This is an extremely unfortunate review. Unfortunately the now cancelled GreenOn program threw the entire industry off schedule and the delays were beyond our control. From time to time there will be installation issues. It really depends on the scope of job. The main thing is that we were able to return to correct them. We take customer service very seriously, and apologize for your experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arcana Windows & Doors Ltd

For nearly three decades the professionals at Arcana Windows and Doors have been installing the highest quality products - and providing the best service in the market today.

We pride ourselves on the long-term relationships that we have developed over the years with our many satisfied homeowners – a personalized approach that sets Arcana apart.

Arcana Windows and Doors offers a comprehensive range of services designed to meet the needs of today’s discerning homeowners. We begin by consulting with you to understand the aesthetics and the functionality you are looking to achieve.

Arcana follows all provincial COVID-19 regulations.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Window Installation Door Installation Custom Window & Door Fabrication
SERVICES
Arcana Windows and Doors offers a comprehensive range of services designed to meet the needs of today’s discerning homeowners. We begin by consulting with you to understand the aesthetics and the functionality you are looking to achieve. We then work with you every step of the way to ensure your complete satisfaction through every stage of the process. Our professional installation services include: • Replacement of existing exterior windows and doors • Retrofitting for smaller, larger or previously non-existent openings • Cut-outs in siding, brick and stone • Custom window and door fabrication • Customized finishing carpentry services As well, we welcome the especially difficult custom projects that other window and door companies shy away from.
WEBSITE
http://www.arcanawindows.com
YEAR ESTABLISHED
1993
LICENSES
Contractor & Master - Building Repair
MEMBERSHIPS
SAWDAC
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferrable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.