Latitude Countertops

Latitude showed exemplary service and expertise from sourcing the right material at my budget through to installation: Knowledgable salespeople helped me narrow down the material to fit my needs; toured their impressive plant and learned about the finishing process/conferred with stonecutters when choosing where stone variations would land on my countertop; once the stone made it to my home, their installers showed impeccable attention to detail and pride in craftsmanship.

From the time we selected our quartz countertop at Georgetown Home Hardware to the installation date, October 27, from Latitude Countertops, I have only the highest praise. My family would profile me as a picky, neat freak, but the installers from Latitude met all my expectations. Despite the difficulty of the job site, having to travel by boat with an abundance of equipment, being tired from a previous job, these installers completed our job to perfection. Mark, the leader of the two man team , showed tremendous skill and knowledge, and worked efficiently to install my countertop. It took several hours and despite my offer to clean up the job site, both Mark and his side kick Keiffer, declined my offer and swept the floor, polished the countertop, not once but several times. would I recommend this company? In a heartbeat. Thanks Latitude, would love you to do further work for us.

My 7 rating is based on 9/10 on quality & selection and 6/10 on service.

I was drawn to Latitude because I was specifically looking for a remnant piece in granite to complete our ensuite reno. I didn't want the standard carrara marble and found my perfect piece on their online remnant warehouse (seriously, check it out!).

Due to the large size of the remnant, we were able to have quite a few pieces fabricated (vanity countertop, backsplash, shower sills and threshold, tub sill, shower and wall shelves) for an incredible price. Once you pay for the stone, all the other costs are just fabrication, installation.

My recommendation is to improve the the responsiveness and service of the office staff - it would take 2-3 days (sometimes a week) to receive a response from my sales rep and this was after repeated phone calls/voicemails. This was everything from receiving initial costing info, to reserving a remnant piece, to arranging for pick-up of some items, to scheduling an install appt for the countertop. I was trying to coordinate activities and timelines with my contractor and having this responsiveness delay impacted the completion of the reno.

Overall, I would recommend Latitude, especially if you're looking for a remnant piece from their warehouse.

Jonathan is so knowledgable in his field! As soon as I called him for the 1st time and I discussed my color choices with him, he was able to give me very efficient advise.
From top to toe, Jonathan and his team were very meticulous, very courteous and very professional! They were very patient with us since our reno got delayed a few weeks, so our order! They came twice to take measurements just to make sure that they got it right.
The guys who came and installed it were on time and very competent and confident. They did an awesome job!
What a great team they are: Jonathan and Nelson, Jimmy who manage the cutting and Romik and Ray who install!
Thank you Latitude countertop!
I highly recommend Latitude for such a delicate and meticulous job!

Very helpful staff and the best price for the 2 quartz countertops I needed for my kitchen. Lots of help at the showroom and the installation was done with no problems.

Latitude Countertops were extremely helpful and prompt from quote to installation services. The process of choosing from the remnant site was simple and cost effective. We love our new counter top. Thanks for the job well done.

We met with Johnathan at Lattitude. We have used Latitude before and Johnathan helped us pick out some remanent pieces for our vanities, laundry room and a slab for the shower walls.

Everything turned out great. The company completed the job on time and for the quoted amount. There were no surprises.

The installers arrived on time and efficiently set about their work. The installers left with very little to clean up afterwards. I highly recommend them and would use them again.

As a design professional I deal with Latitude all the time. When it came to do my countertops I didn't hesitate to use them. Kayla was a pleasure to work with. The installation was perfect - the men were friendly and efficient and the countertops are gorgeous. You can't even see the seam on the 2+2 edge. I'm very pleased!

I dealt with Nelson at Lattitude and he provided excellent customer service. Always prompt and willing to answer the questions I had.

Communication with measure and install dates were on Point. I ordered Caesarstone Quartz and it looks great.

Definitely recommend dealing with Lattitude.

Johnathon Wheeler was a very professional and did a great job helping me with everything I needed. I highly recommend his services and am definitely a repeat customer. Great Service, Great Company definitely recommend them.