Great Northern Insulation

Home Inspection
ON
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Great Northern Insulation
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93%

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Best of 2020 winner 9 timesBest of 2020winner 9 times
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Reviews for Great Northern Insulation

Average customer rating:
9.5 10 (822 reviews)

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Eric in Barrie
Eric in Barrie
2 reviews Barrie, ON
10/10

Great Company and installers !!

I submitted a request for a quote and Angelo got right back to me. The quoting system is very slick and easy to use !!

This morning I had my attic topped up. Brian and Rob were great !! They were perfectly on time and very courteous. They used drop sheets and cardboard on corners so the hose would not scratch anything. They also cleaned up when they were done... Give these guys a raise, they deserve it.

I highly recommend GNI...

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Company Response

Thank you Eric for taking the time to write us, such a great review. We're so happy you had such great experience from start to finish. We'll be sure to tell the crew on the wonderful job they did. Thank you for choosing Great Northern Insulation for your Install needs.

Laura in Hamilton
Laura in Hamilton
1 review Hamilton, ON
10/10

Attic Insulation

Sean, Bill and Phil were very professional and efficient. They worked quickly to get the job done, with minimal disruption to my daily routine. They arrived on time as scheduled, and immediately identified themselves. Provided an explanation of what would be done. Cleaned up afterwards, leaving no trace that they were even here.

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Company Response

Thank you Laura for taking the time to write us, such a great review. We're so happy you had such great experience on your install and We'll be sure to tell the crew on the wonderful job they did. Thank you for choosing Great Northern Insulation for your Install needs.

Private User
Private User
Private User reviews Fort Saint John, BC
10/10

Sun-porch

Great customer support Eric was a beauty!! love the work well done. They were fast and efficent, cleaned up after completeing the spraying. Qoute was submitted with tons of proffessionalism.

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Company Response

Thank you for taking the time to write us. Eric is great isn't he! We're so happy you had such great experience on your install and we hope you're already started noticing a difference in the temperature of your home. Thank you for choosing Great Northern Insulation for your install needs.

Neil T. from Whitby
Neil T. from Whitby
1 review Whitby, ON
10/10

Attic Insulation

Following an energy usage audit of my home I discovered the insulation
value in my attic was R25. A family member recommended Great Northern Insulation Contracting Ltd. whom I contacted to arrange an inspection and a quotation to increase the rating to R60. The installation was completed during the following week. I highly recommend Great Northern.The company and their staff were a pleasure to work with.

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Company Response

Morning Neil. Taking the time to write us. What a great review! We're so happy you had such great experience on your install and we hope you're already started noticing a difference in the temperature of your home. Thank you for choosing Great Northern Insulation for your Install needs.

Balwinderjit in Brampton
Balwinderjit in Brampton
1 review Brampton, ON
9/10

No more moisture

Very good service and the quality of the job was good, I was getting a liter of moisture being captured by my de-himidifier. In my cold room. Afterwards there was no moisture build up as the closed foam insulation did the job.

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Company Response

Thank you Balwinderjit for taking the time to write us. We're thrilled to see that you're already started noticing a difference with the moisture in your home... or we should say lack there of now! Thank you for choosing Great Northern Insulation for your Install needs.

Sam in Dundas
Sam in Dundas
1 review Hamilton, ON
10/10

Attic Insulation and air sealing

We had work done to different homes in the past week. In the most recent installation. the team of 2 (Sean and Craig) arrived a little early and asked politely if it was ok to start ahead of the scheduled start time which was appreciated. The job was done professionally and quickly. Both of them made sure to lay plastic over the hardwood floors especially since it had just snowed during the day. At the each job, they cleaned up and left the home tidy. Both jobs were completed professionally and I would recommend this company

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Company Response

Thank you Sam for taking the time to write us. We're so happy you had such great experience on your install and with the crew. We'll be sure to share your review with the team! We hope you're already started noticing a difference in the temperature of your home. Thank you for choosing Great Northern Insulation for your Install needs.

Anonymous in Toronto
Anonymous in Toronto
1 review Toronto, ON
2/10

Unsafe practices and horrible customer service

We had work done by this company for our home addition. They missed some areas and had to return to complete in order for inspector approval. They came in and insisted the remaining spray foam could be completed WITH MYSELF AND MY TWO YEAR OLD DAUGHTER IN THE NEXT ROOM. Their own employees state you should be off the premises for 24 hours after installation. Have called to discuss the matter EIGHT TIMES in the last few weeks and NO ONE HAS CALLED BACK. I would NOT recommend this company, clearly safety is overrated.

1 of 1 people found this review helpful.
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Company Response

Morning, Let me start off by send you our sincere apologies for the lack of communication on our team's part. We take so much pride in our work and from the sounds of your experience we did not meet the mark. I would like to help solve this and ask if you could email me by sending your contact details to Customerexperience@gni.ca I will follow up and see what has happened, Also why no one has gotten in touch with you? Hopefully talk soon, Lindsay - Customer Service Manager

Private User
Private User
Private User reviews Hamilton, ON
9/10

Home energy retrofit insulation installation

The team showed up on time, worked professionally and did a good job. I would recommend the team for your retrofit installation needs. They cleaned up after themselves and were careful not to mess up our carpets with their boots while they were here.

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Company Response

What a fantastic review! Thank you for taking the time to write us. We're so happy you had such great experience on the time of your install. We'll make sure to tell the crew on the great work that they did! Thank you for choosing Great Northern Insulation again for your Install needs.

Alexander in Toronto
Alexander in Toronto
0 reviews Barrie, ON
9/10

Attic vent & insulation installation

The only reason I did not rate 10/10 is because the afternoon before my scheduled installation, their truck broke down and we had to rebook it for another day. As a result I lost half a day of pay for the time off work I took. Of course, its entirely understandable why it happened, but I would have expected a confirmation of the second booking prior to them arriving. Luckily I called in the morning of and the crew was already on their way. Turns out they did an excellent job on the attic insulation, from what I can tell so far. Brian in particular was great, very respectful guy and was able to answer any questions I had. They did the job fast, and didn't leave much of a mess afterwards to clean up. All I had to do was vacuum one room for 2 minutes and the rest was taken care of. Good job, good workers, flexible with times but would be nice for them to send an appointment confirmation email,call, or text beforehand.

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Company Response

Thank you Alexander for taking the time to review us. We're happy to see that you were so happy with the insulation work that was completed and that everything worked out with the truck. Communication is definitely an area where every company can improve on but it's feed back like your that allows up to know in real time where we can improve specifically, So thank you for telling us your thoughts. We'll make sure to tell the crew on the great work that they did!

King in London
King in London
0 reviews London, ON
7/10

Basement spray foam, attic insulatation

Got a reasonably priced quote. Got an appointment within 2 weeks. The job was completed as described. However, there were some inconsistencies between what the sales rep said they could do and what they actually did. I was able to rectify the problem but just make sure you have everything said by the rep in writing. The spray foam guys accidentally sprayed my entrance door with fire coat. I have been reassured that it will be taken care of. Overall, the service was okay. Gets the job done. I find that some team have more in-depth knowledge about their services than some.

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Company Response

Thank you King for taking the time to review us. We're sorry to hear that we didn't wow you and there was some inconsistencies during the install process. It's feed back like yours that makes us better and we have shared your experiences with the team here at GNI to allow us to learn from our mistakes. We take pride in our training programs but we've have to have refresher courses within the past couple months to learn about the changes that are constant within the construction industry. We hope this past experience doesn't detour you from using our services again. All the best and thank you for choosing Great Northern Insulation for your insulation needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Great Northern Insulation

Great Northern Insulation is an industry leading insulation installer with over 40 years experience. We are the largest insulation company in Ontario and have branches throughout the province. We are Energy Star and Foam Masters™ certified. We offer Free In-Home Assessment, contact us today to learn more.

CATEGORIES
Home Inspection, General Contractors, and Renovation Advisors
SERVICES
Insulation
SPECIALITIES
Spray Foam Insulation, Blown Fibre Insulation, Air Barriers, Old Insulation Removal, Air Sealing & Draft Proofing, Fire Protection, Batts & Vapour Barriers, Specialty Coatings
WEBSITE
https://www.gni.ca/
YEAR ESTABLISHED
1980
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
https://www.gni.ca/about/service-commitment-great-northern-insulation
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