Contacted GNI after I saw the reviews on Home-stars.
Communication started not as smooth as I wish.
Late is the key word, late response, late arrival of sales person, late receiving the quote and insulation guys were late as well.
Now comes the flip, Jordan managed to reschedule the work to Sunday brought Will with him and both of them worked and finished the job.
To management I would recommend to review your operation process for that alone I would give 4/10.
For the personal you get 10/10 especially for guys like Jordan and Will.
These kind of guys are the ones you want to make sure you keep in your company.
- Company Response
Thank you for taking the time to review us Amiram. We've shared your review with the team so we can improve on our communication and arrival times. . It's reviews like yours that reminds us and let us know the good job we're doing. We hope you've already started noticing a difference in the temperature of your home. Thank you for choosing Great Northern Insulation