Unsafe practices and horrible customer service
We had work done by this company for our home addition. They missed some areas and had to return to complete in order for inspector approval. They came in and insisted the remaining spray foam could be completed WITH MYSELF AND MY TWO YEAR OLD DAUGHTER IN THE NEXT ROOM. Their own employees state you should be off the premises for 24 hours after installation. Have called to discuss the matter EIGHT TIMES in the last few weeks and NO ONE HAS CALLED BACK. I would NOT recommend this company, clearly safety is overrated.
- Approximate cost of services:
- $5,000.00
- Company Response
Morning, Let me start off by send you our sincere apologies for the lack of communication on our team's part. We take so much pride in our work and from the sounds of your experience we did not meet the mark. I would like to help solve this and ask if you could email me by sending your contact details to Customerexperience@gni.ca I will follow up and see what has happened, Also why no one has gotten in touch with you? Hopefully talk soon, Lindsay - Customer Service Manager