Attic vent & insulation installation
The only reason I did not rate 10/10 is because the afternoon before my scheduled installation, their truck broke down and we had to rebook it for another day. As a result I lost half a day of pay for the time off work I took. Of course, its entirely understandable why it happened, but I would have expected a confirmation of the second booking prior to them arriving. Luckily I called in the morning of and the crew was already on their way. Turns out they did an excellent job on the attic insulation, from what I can tell so far. Brian in particular was great, very respectful guy and was able to answer any questions I had. They did the job fast, and didn't leave much of a mess afterwards to clean up. All I had to do was vacuum one room for 2 minutes and the rest was taken care of. Good job, good workers, flexible with times but would be nice for them to send an appointment confirmation email,call, or text beforehand.
- Approximate cost of services:
- $1,450.00
- Company Response
Thank you Alexander for taking the time to review us. We're happy to see that you were so happy with the insulation work that was completed and that everything worked out with the truck. Communication is definitely an area where every company can improve on but it's feed back like your that allows up to know in real time where we can improve specifically, So thank you for telling us your thoughts. We'll make sure to tell the crew on the great work that they did!