Great Northern Insulation

My old furnace broke down during the cold snap in January. My HVAC guy sold me a new furnace and mentioned an enbridge rebate, which required 1 other energy upgrade. I needed to get a top up on my attic insulation so I choose that to get a total rebate of $1,000 for both the furnace and attic updates.

I asked an energy auditor for the company Barrie locals tend to use and are satisfied with. The auditor suggested another company. I had one of their reps come out, very friendly guy, and he gave me a quote. I felt it was about $200 too high, which is fine if they are delivering higher value. So I thought I would check homestars to see if they were worth the extra cost. They appeared to have 4 reviews, two of which were negative and two others which, I don't know, felt fake to me. At any rate, I spotted Great Northern Insulation. They seemed to be very active in Barrie and had a ton of reviews which were mostly excellent. So, I gave them a shot.

Here's the important points:

1. I was quoted at $1.50 per sq ft + HST, which included installation of moore vents - the competition unnecessarily added the vents at an extra cost

2. Great Northern was available to do the work within two days of acceptance of the contract

3. I was sent a proper, clearly itemized quote and contract so I would know what to expect and what to do

4. There was a bit of confusion, but there were multiple staff available to answer me right away by phone and email

5. When they arrived, Tom was super polite, transparent, friendly, enthusiastic and efficient. Brian and Drew were also on site to move things along quickly and were happy to take before and after photos for me. They too, were very friendly and efficient. Best of all, these guys CLEANED UP AFTER THEMSELVES AND LEFT THE WORK SPACE IN BETTER SHAPE THAN I DID BEFORE THEY GOT THERE.

So here's the bottom line: the leadership and high standards are clearly evident in the systems and staff. This is a business that works very hard to deliver quality service at competitive pricing. It is no small matter that the staff are friendly, the job is done right and the pricing is competitive. Real estate is wrought with people trying to be sneaky, dishonest, work quickly but inefficient and sacrificing quality, many labourers do not need social skills to get paid, and so on. So look, I would recommend this company to anyone because they just tick all the boxes. Great job and thank you for bringing me VALUE.

My one and only suggestion, is to include the date of work to be completed in the contract itself, not afterward. My thinking was, yeah I agree with all of this but there's no date! Why should I commit to this if I don't know when and how long the work will be?

Again, 10/10. Thank you for making it easy and doing what you said you would.