Repair & Repainting of Basement after Flood from Burst Pipe to the Outside Garden... Provision of a Storage Bin for all Basement Household goods, until renovations complete. Arrangements for Carpet Replacement.
Excellent in every respect. Prompt, courteous, going the "extra-mile" to answer any of our concerns, and provide very high-caliber workmanship. (And endlessly patient with our delays:)
Two Small Defects:
1. Paint splashes on the New Carpet during the "touch-up" phase.
2. The men who moved all Basement Household goods from the Storage Bin back to our basement had a vacuum, but didn't use it...as a finishing touch.
- Company Response
Thank you for taking the time to post such a lovely review. I am so sorry to hear about the paint spots and the unused vacuum. We will be in touch with you straight away to address both of those things. We strive for excellence at every level here at ServiceMaster. If ever we fall short of this we make every effort to make things right. Thank you again! You were truly a pleasure to work with.