Action Auger Canada Inc

Plumbing
Calgary AB T2G 3Z5
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HomeStars
Plumbing
Action Auger Canada Inc
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66%

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Reviews by rating (past 12 months)

Reviews for Action Auger Canada Inc

Average customer rating:
8.7 10 (298 reviews)

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Debbie/Pali Gill in Edmonton Alberta
Debbie/Pali Gill in Edmonton Alberta
1 review EDMONTON, AB
10/10

Sewer backup in Edmonton

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Perry was very professional,knowledgeable, knew his job, friendly and helpful with what I needed done. He was very polite and got the job done in a timely manner. I would definitely recommend Action Auger to friends and family. From the moment I called Action Auger the service provided was excellent. The receptionist was friendly, they were here fast and got the job done!
Thank you Action Auger

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Debbie/Pali Gill in Edmonton,
Thank you so much for taking the time to share your experience at The Gentlemen Plumbers. We take pride in knowing our customers are happy with their experience.

Geri
Geri
1 review Calgary, AB
10/10

Water softner Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Action Auger is the best Calgary plumbing company out there. Are septic field was bubbling up and saturated. We thought we were going to have to replace it for $20,000.00 plus! We had gotten other quotes but we didn't feel comfortable with the companies. A friend recommended Action Auger so we gave them a call. A technician came out and instead of giving us a quote on the new field he did some investigation into why it was saturated. He found our water softener was stuck on and letting approximately 300 gallons a day into our septic field. Instead of replacing our field we replaced our water softener for a fraction of the cost of a new field. If we had gone with one of the other quotes we would have spent $20,000 that we didn't need to and eventually have the same problem again. Thank you Action Auger.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Geri,
Thank you so much for taking the time to share your experience at The Gentlemen Plumbers. We take pride in knowing our customers are happy with their experience.

Jeremy  in Red deer
Jeremy in Red deer
1 review RED DEER, AB
1/10

Bathtub Reno

We had redone a bathroom in our rental house and the tub had been leaking since we finished it. We tried a few things and then called in Action Auger. We found out the tub was leaking and also that our main line into the house was leaking. They gave us a quote for 2600 dollars. As soon as they started they told us that the surround would need to be replaced and would cost us another 600 dollars but that we would need to drywall at all. After all that was said and done we needed to pay just over 3300. Then on top of that we needed to call in the drywallers and get them to fix there crappy work. They refunded us 300 dollars but 100 percent satisfaction guarenteed is hogwash. The techs were nice and all but they should be for when they bend you over. Would never get them again and will never recommend them to anybody.

Approximate cost of services:
$3,300.00
0 of 1 people found this review helpful.
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Company Response

Jeremy in Red Deer,
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Carole in Red deer
Carole in Red deer
7 reviews RED DEER, AB
10/10

Needed Hot Water Tank

Our hot water tank was leaking into the basement. There were no other plumbing companies that had time to come replace the tank that same day. Action Auger came right away and replaced the water tank. We have had hot water since.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Carole in Red Deer,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

janice benteley in Medicine hat
janice benteley in Medicine hat
1 review Medicine Hat, AB
10/10

fixed toilet and diagnosed drainage

Service was quick eficient and the technition was very knowlageable of all aspects of plumbing and products available. He was also very courtious and is respetful and kind to his customers.

Approximate cost of services:
$402.10
1 of 1 people found this review helpful.
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Company Response

Janice benteley in Medicine Hat,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

lynne donovan in Edmonton
lynne donovan in Edmonton
1 review Edmonton, AB
10/10

plumbing service

Very prompt service, found the problem quikly and did other work while here, Better than I expected. I would not hesitate to call them again the next time I need a plumber. The two men Trevor and Jamie were very polite and not worried about my dog.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Lynne donovan in Edmonton,
Thanks so much for sharing your experience with us. We hope to see you again soon.

Celeste in Beaumont
Celeste in Beaumont
1 review Beaumont, AB
0/10

disconnecting appliances with water in it so would no wreck hardwood

I hired this company to disconnect my appliances before a move. One of the homes was brand new and had gorgeous hardwood. I made it clear that I needed professionals for that reason .... I had to make sure that they were drained properly and did not leak water on the hardwood. I was told by two different people (the only two that I spoke to before hiring them) that they were experts for unhooking and draining appliances and they will make sure hardwood does not get water on it. My father built homes all his career and knew how to unhook appliances properly and we could have done it but I wanted to make sure there were no water leak surprises (hence hiring a plumber not an electrician, mover etc to unhook the appliances). Well guess what .... the two clothing washers (I was switching the appliances between my new home and the older home) and the fridge both had tonnes of water left in them. I am not exactly sure where the water was in the fridge but it leaked all over the hardwood. The movers had an extremely hard time moving the washing machines and I paid them extra because I felt so bad. As well, Action Augers said 100% satisfaction guaranteed or your money back and hmmm well I did not get a cent back. They were also two hours late (because they had training that morning) and unplugged my fridge full of food when I told them to just unplug the water line, I got home at 1am from a busy busy day at work and packing the other place to find my fridge unplugged. They also did not tell me the price until they arrived on site and the gentleman would not show me the page he was referring to for the price. ALWAYS get a price before they show up or do not hire them....lesson learned.

Approximate cost of services:
$569.00
0 of 1 people found this review helpful.
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Company Response

Celeste in Beaumont,
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

sheri Johnson in Bowden
sheri Johnson in Bowden
2 reviews BOWDEN, AB
10/10

checked plumbing for blockage

They came out and snaked my pipes to see if there was a blockage. There was not so they recommended I have my septic pumped out and that was the issue. The plumber that came out also gave me recommendation to have my bathroom remodeled as I needed some plumbing work done.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

sheri johnson in Bowden
We are incredibly grateful that you took the time out to leave us an amazing review.

Vickie Kudelis in Okotoks
Vickie Kudelis in Okotoks
1 review OKOTOKS, AB
1/10

forzen water pipes

Upon returning from vacation we found our water pipes frozen. Called Action Auger and they first off cancelled our first appointment due to overbooking. Then they were late coming when they die. The employee had no idea what to do- my husband helped him with most of the work. He was not able to resolve the problem, phoned his offce whereby we were told we had to replace the whole septic system & pipes for a cost of $15000.00 Left with nothing fixed or working. We called our father in -law (80 years old) who came out and upon checking things out we were able to gets the pipes unfrozen and upon further inspection found out that all of our piping was almost like new. When we complained they did re-imburse us quite a bit of our initial costs but we were not pleased with their service at all. I do, however give them credit for dealing with our issues in a timely and effective manner.

Approximate cost of services:
$1,200.00
0 of 1 people found this review helpful.
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Company Response

Vickie Kudelis in Okotoks,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2 reviews CALGARY, AB
10/10

Mystery Basement Leak

We discovered a leak in our basement from a mystery source- there was a pool of water leaking out from who knows where, and we had no idea how to fix it ourselves. Not only were they friendly, but they were competent and very knowledgeable and understanding. It took them about 2 hours before they finished their work, and we have never had another mysterious leak since!

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Mystery Basement Leak
Thank you so much for awesome review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Auger Canada Inc

Need a plumber? At Action Auger, we hire only the brightest, friendliest, and most qualified plumbers in Alberta to give you sound advice and quality service for all your plumbing needs. With technicians in all major cities and surrounding areas in Alberta, and available 24 hours a day, we are ...
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