Late arrival. Used once before great service. Year later service was 90.00 more at 260.00 and when questioned they do not reply. Unfortunately something seems to be wrong with banking as there is money in the account to but cheque bounced. Got calls and I answered and wanted my enquiry answered and James responds with saying 2 different services which was not as it is the same drain that needed to be unclogged James said he sent it to collections. Nice service. I ha e my emails and text messages to show I was not rude in anyway and accommodating to even take my mother in law to the bank tomorrow to find out why the cheque bounced to have James say he is sending to collections. Would not do business or recommend them. False promises and post services was non existent.
- Company Response
We serviced this customer a year prior too which they were happy and pleased with the service price and response time for clearing a drain. A year later they requested the drain be cleaned again. We once again performed the service as there was heavy buildup in the drain from items being washed down and the service to longer to clear then the previous service. The owner wrote us a cheque onsite , was please with the service, and signed the work order. A few weeks later the cheque came back NSF. We contacted the customer and they stated they wanted a few days to clear up the issue with the bank to which we agreed. Almost a month passed and we once again contacted the customer. When pressed for payment of the invoice they once again stated they wanted to go to the bank and then began questioning the cost to a service they already paid for and agreed too. We stated if payment was not made we may be forced to send it to a third party for payment.