Hydro Flo Plumbing And Heating

Plumbing
101-17842 106A Avenue NW Edmonton AB T5S 1V3
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Hydro Flo Plumbing And Heating
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96%

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Reviews for Hydro Flo Plumbing And Heating

Average customer rating:
9.7 10 (41 reviews)

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Simon in Edmonton
Simon in Edmonton
1 review Edmonton, AB
0/10

Poor post service

Late arrival. Used once before great service. Year later service was 90.00 more at 260.00 and when questioned they do not reply. Unfortunately something seems to be wrong with banking as there is money in the account to but cheque bounced. Got calls and I answered and wanted my enquiry answered and James responds with saying 2 different services which was not as it is the same drain that needed to be unclogged James said he sent it to collections. Nice service. I ha e my emails and text messages to show I was not rude in anyway and accommodating to even take my mother in law to the bank tomorrow to find out why the cheque bounced to have James say he is sending to collections. Would not do business or recommend them. False promises and post services was non existent.

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Company Response

We serviced this customer a year prior too which they were happy and pleased with the service price and response time for clearing a drain. A year later they requested the drain be cleaned again. We once again performed the service as there was heavy buildup in the drain from items being washed down and the service to longer to clear then the previous service. The owner wrote us a cheque onsite , was please with the service, and signed the work order. A few weeks later the cheque came back NSF. We contacted the customer and they stated they wanted a few days to clear up the issue with the bank to which we agreed. Almost a month passed and we once again contacted the customer. When pressed for payment of the invoice they once again stated they wanted to go to the bank and then began questioning the cost to a service they already paid for and agreed too. We stated if payment was not made we may be forced to send it to a third party for payment.

Sundeep Malhi in Edmonton
Sundeep Malhi in Edmonton
5 reviews EDMONTON, AB

First Review

10/10

Plumbing repairs

Used this service out of the yellow pages after calling around looking for a reasonable fee - this company was the most reasonable after 10 calls. Fast turnaround, great customer service. Could not have asked for a better job.

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Company Response

Hi Sundeep thanks for the review for your plumbing service request. Hydro-Flo aims to be provide fast and dependable plumbing services at competing rates 24 hours a day.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hydro Flo Plumbing And Heating

Hydro-Flo Plumbing and Heating Ltd. offers commercial and residential plumbing and heating services in Edmonton, Leduc and surrounding areas. The includes Beaumont, Saint Albert, Spruce Grove, Stoney Plain, Nisku, Millet, Sherwood Park, Sturgeon County, and Fort Saskatchewan.

We operate 24 hours a day for all air conditioning, heating and plumbing emergencies.

In addition, we offer new installation of hot water heaters, boilers, rooftops, furnaces and plumbing systems.

As well as drain cleaning and video line inspection.

All estimates are free and services are guaranteed.

Financing Options are available though Eco Home Financial.

CATEGORIES
Plumbing, Heating & Air Conditioning, Drain Services, and Gas Line Installation
PRODUCTS
We install hot water heaters, tankless water heaters, boilers, furnaces, water softeners, ventilation, back flow preventers, cross connection devices, plumbing and drainage systems, ventilation systems, HRV's, back water valves, gas lines, air conditioning, and HVAC.
SERVICES
HVAC, heating, cooling, plumbing and drain cleaning
BRANDS
Payne, Carrier, Bryant, Heil, Trane, Rheem, Grundfos, Bell and Gossett, John Woods, Bradford Whyte, AO Smith, LAARS, Munchkin, Watts, Tamas, Viessmann, Navien, Takagi, Rheem, Giant, American Standard, Delta, Price Pfister, Moen, Kholer, Delta, Armstrong, Fusion, NTI, Rheem
SPECIALITIES
Hydronics, Boilers, Pumps, Hot Water Heaters, HVAC, Furnaces and Air Conditioning.
WEBSITE
http://www.hydro-flo.ca
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
16
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Visa/Mastercard/Amex/Cash/Certified Cheque
LICENSES
Provincial Gas Fitting/Plumbing/Bonded
MEMBERSHIPS
ECA/BBB/AWWA/BOMA/CSA
LIABILITY INSURANCE
Yes
DIPLOMAS
Provincal Gas, Plumbing, and HVAC trained and certified. Epcor certified backflow preventer testing,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
PROJECT RATE
TBA - Negotiated
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty Workmanship/Equipment as per Manufacturer
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