Hydro Flo Plumbing And Heating

Plumbing
101-17842 106A Avenue NW Edmonton AB T5S 1V3
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Hydro Flo Plumbing And Heating
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95%

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Reviews for Hydro Flo Plumbing And Heating

Average customer rating:
9.7 10 (49 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Replacement of hot water tank

Kevin was very friendly and polite. He gave us complete information about the issue and the plan. Installation went really well considering the size of the water tank. Great customer service. Great job, Kevin and Eric!

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Company Response

Thanks for sharing your service call with Eric and Kevin and your Rheem tank. We will share with them for sure !

John  from Edmonton
John from Edmonton
3 reviews Edmonton, AB
8/10

Repairing a leak in the water line.

I was told the technician was going to be at our home at approximately 9:30. When he wasn't here by 11:30, I emailed the company as to his whereabouts. He phoned me before 12:00 and indicated he had a meeting right away and would be at my home around 1:00. He arrived around 12:50 and apologized for being late. Apparently, there was a mix up in the office and my project was not put on anyone's schedule. They were very apologetic. Having said that, I was very pleased with the service itself. He was able to repair the leak on the pipe through a small hole he had made in the ceiling.

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Company Response

Hi John, sorry yes this is what happens when they males in the office are left in charge.

My apologies on the mix up.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Highly recommend!

Tyler and Andrew Installed and moved a new water heater. They also moved some pipes. I’m very happy with the work, quote was reasonable. I will definitely use them again. Highly recommend!

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Company Response

Thanks for sharing your experience with the guys!!! We appreciate the feedback!!!

Andrea
Andrea
0 reviews Edmonton, AB
10/10

Fast, efficient and professional service!

Needed a replacement done - James contacted me within minutes and was able to arrange for same day replacement of my water tank. The team that arrived were young guys who were so polite and professional and adhered to covid rules. 10/10 would recommend.

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Company Response

Hi Andrea thanks for sharing your experience with Andrew and Dawson. We appreciate the feedback !

Private User
Private User
Private User reviews Edmonton, AB
10/10

Drain plug

Guys did an excellent job of cleaning the line... They were fast to show up and explained whet they needed to do excellent job .... Great customer service... Thanks folks

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Company Response

Thanks for sharing your drain clearing all. We appreciate the feedback.

Brian in Toronto
Brian in Toronto
1 review Edmonton, AB
10/10

Kitchen Sink Plugged

My kitchen sink was backed up. The clog was in the kitchen sink secondary line in the basement. I tried unsuccessfully to clear it myself through the basement cleanout. Coryell and Dawson arrived the next morning as promised. They explained first the cost and procedure for sewer jetting before starting. As the cleanout is located in a finished basement bedroom, they opted for cleaning through the under the kitchen sink cleanout, to minimize any possible mess. Sewer jetting uses lots of high pressure water. They were very careful, respectful, professional, knowledgeable and friendly. They went to considerable lengths to ensure the line was completely clean. What little mess there was was completely cleaned up before they left. I would have no problem recommending this company, or the guys who assisted me to anyone.

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Company Response

Hi Brian thanks for sharing your experience with Coreyell and Dawson. We will certainly pass it along and let them know the kind words you left for them. Thanks for the service call we appreciate the opportunity.

Merv
Merv
0 reviews St. Albert, AB
10/10

Hot water heater

Old heater sprung leak on weekend. Agreed to wait until Monday to avoid extra service charges. Kaden arrived on schedule. Old tank removed and new one installed within an hour.

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Company Response

Hi Merv thanks for sharing your service experience and letting us know how Kevin did on your call.

Shelley in Sherwood Park
Shelley in Sherwood Park
0 reviews Sherwood Park, AB
10/10

Air conditioning service

Our air conditioner appeared to be working properly but was not cooling. This was during a stretch of extremely warm weather. The service technician, Todd responded fairly promptly, was very personable and very knowledgeable. He was able to help us very quickly and gave several tips for how we could maintain the unit and possibly avoid future service calls. I would not hesitate to use this company again or to recommend them to others

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Company Response

Hi Shelley thanks for sharing with us. We appreciate the feedback and we will pass the message along to Todd!

gary in Edmonton
gary in Edmonton
1 review Edmonton, AB
10/10

Change out water heater

My water heater tank had developed a pin hole and was leaking out on the floor for weeks, and I kept towels under it and monitored the situation until it was no longer tenable. It was a relief to get a replacement unit installed on the same day I called, on a Saturday, and the venting was re-connected to the original in-flow and out-flow pipes since the unit was compatible to the old one. This way, the extra expense and hassle of demolition to run new piping was avoided. Big thanks goes out to Tyler for his polite, thorough and prompt service.

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Company Response

Thanks for letting us know ow how Tyler did on your tank replacement.

Private User
Private User
Private User reviews Edmonton, AB
8/10

Plumbing in basement

Kitchen drain under basement slab was split wide open after years in the ground. Coreyell and Tyler diagnosed the issue and jack hammered the rupture pipe all the way out and connected new plastic to the main. A difficult job for sure, these guys did a great job uncovering the problem, hauling away the mess and replacing bad plumbing with new. They were careful not to excavate more than necessary and were diligent in showing their work. Did a decent job on cleanup as well, I would hire them again.

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Company Response

Thanks for letting us know how your dig was in your basement and how Coreyell and Tyler kept your home clean during this very messy process. We appreciate your feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hydro Flo Plumbing And Heating

Hydro-Flo Plumbing and Heating Ltd offers HVAC, plumbing and sewer service and installations in Edmonton Alberta and surrounding areas. The includes Leduc, Beaumont, Saint Albert, Spruce Grove, Stoney Plain, Nisku, Millet, Sherwood Park, Sturgeon County, and Fort Saskatchewan.

We operate 24 hours a day for all air conditioning, heating, sewer and plumbing emergencies.

In addition, we offer new installation of major HVAC Equipment like hot water heaters, boilers, rooftop units, furnaces, and plumbing systems.

We also offer 24 hour drain cleaning, sewer steaming and video line inspection.

All estimates are free and services are guaranteed.

Financing Options are available for major equipment.

We are licensed, bonded and insured and can tackle any project from a simple service to large new construction or retrofit project.

CATEGORIES
Plumbing, Heating & Air Conditioning, Drain Services, Gas Line Installation, Solar Panels, and Solar Water Heating
PRODUCTS
hot water heaters, tankless water heaters, boilers, furnaces, water softeners, ventilation, back flow preventers, cross connection devices, plumbing and drainage systems, ventilation systems, HRV's, back water valves, gas lines, air conditioning, and HVAC.
SERVICES
HVAC, heating, cooling, plumbing and drain cleaning
BRANDS
Payne, Carrier, Bryant, Heil, Trane, Rheem, Grundfos, Bell and Gossett, John Woods, Bradford Whyte, AO Smith, LAARS, Munchkin, Watts, Tamas, Viessmann, Navien, Takagi, Rheem, Giant, American Standard, Delta, Price Pfister, Moen, Kholer, Delta, Armstrong, Fusion, NTI, Rheem
SPECIALITIES
Hydronics, Boilers, Pumps, Hot Water Tanks, HVAC, Furnaces and Air Conditioning.
WEBSITE
http://www.hydro-flo.ca
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
16
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Visa/Mastercard/Amex/Cash/Certified Cheque
LICENSES
Provincial Gas Fitting/Plumbing/Bonded
MEMBERSHIPS
ECA/BBB/AWWA/BOMA/CSA
LIABILITY INSURANCE
Yes
DIPLOMAS
Provincal Gas, Plumbing, and HVAC trained and certified. Epcor certified backflow preventer testing,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
PROJECT RATE
TBA - Negotiated
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty Workmanship/Equipment as per Manufacturer
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