My kitchen sink was backed up. The clog was in the kitchen sink secondary line in the basement. I tried unsuccessfully to clear it myself through the basement cleanout. Coryell and Dawson arrived the next morning as promised. They explained first the cost and procedure for sewer jetting before starting. As the cleanout is located in a finished basement bedroom, they opted for cleaning through the under the kitchen sink cleanout, to minimize any possible mess. Sewer jetting uses lots of high pressure water. They were very careful, respectful, professional, knowledgeable and friendly. They went to considerable lengths to ensure the line was completely clean. What little mess there was was completely cleaned up before they left. I would have no problem recommending this company, or the guys who assisted me to anyone.

Old heater sprung leak on weekend. Agreed to wait until Monday to avoid extra service charges. Kaden arrived on schedule. Old tank removed and new one installed within an hour.

Our air conditioner appeared to be working properly but was not cooling. This was during a stretch of extremely warm weather. The service technician, Todd responded fairly promptly, was very personable and very knowledgeable. He was able to help us very quickly and gave several tips for how we could maintain the unit and possibly avoid future service calls. I would not hesitate to use this company again or to recommend them to others

My water heater tank had developed a pin hole and was leaking out on the floor for weeks, and I kept towels under it and monitored the situation until it was no longer tenable. It was a relief to get a replacement unit installed on the same day I called, on a Saturday, and the venting was re-connected to the original in-flow and out-flow pipes since the unit was compatible to the old one. This way, the extra expense and hassle of demolition to run new piping was avoided. Big thanks goes out to Tyler for his polite, thorough and prompt service.

Kitchen drain under basement slab was split wide open after years in the ground. Coreyell and Tyler diagnosed the issue and jack hammered the rupture pipe all the way out and connected new plastic to the main. A difficult job for sure, these guys did a great job uncovering the problem, hauling away the mess and replacing bad plumbing with new. They were careful not to excavate more than necessary and were diligent in showing their work. Did a decent job on cleanup as well, I would hire them again.

The control unit on our hot water heater failed - of course on the Easter long weekend. Despite that, my inquiry was answered within minutes on a Saturday night, the problem diagnosed and technician arrived within 5 minutes of the scheduled time and completed the work within ½ an hour. Professional, courteous, and EXCELLENT communication. Highly recommend, absolutely would use again. We have hot water again!

James came over and was super friendly and helpful, explained the issues I was dealing with and what kind of preventative maintenance I can do myself in the future. I'll need to have him come back to address the leaking faucet that made me realise (disastrously) that my water main shut off valve was malfunctioning, but it's all working great now!

The quote given for two new furnaces with installation was delivered as promised. The installers arrived on time and completed the work in a very timely manner. Everything was left looking great and all debris was cleaned up. Great work and thank you for a job well done! Would definitely go to this company again if needed and would recommend to anyone in need of a new furnace or repairs!

After waiting around all day for my "regular" plumber I thought I would try someone else so I called Justin (referred to me by my son) around 4 pm that same Thursday to see if he was available the next day. Told me he would put me in and call before coming. The next morning he told me he would come midday. He arrived shortly after noon Friday... looked at my two leaking toilets, drained my hot water tank (I thought I had but I had shut off the gas not the water) discussed hot water heater options with me then told me a price and said he would be back in 40 minutes with the parts. He was back within the timeline put in my humidifier filter, replaced the toilet parts, replaced the leaking valve on the 15+ yr old hot water tank and replaced premptively the thermocoupler, relit my pilot light and was on his way... two hours in total from initial arrival to completion. Very friendly, tidy and great at explaining my options.

I had various issues to deal with, a leaking tap, and fireplace that needed attending to. An H vac then also needed to be turned on and seen to.
All this was done very promptly and efficiently. I would definitely recommend Hydro Flo for any of your plumbing and heating jobs.