Reliance Holmes Heating And Cooling Ottawa

Heating & Air Conditioning
5-1050 Baxter Road Ottawa ON K2C 3P1
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Heating & Air Conditioning
Reliance Holmes Heating And Cooling Ottawa
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91%

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Reviews by rating (past 12 months)
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Best of 2019 winner 5 timesBest of 2019winner 5 times

Reviews for Reliance Holmes Heating And Cooling Ottawa

Average customer rating:
9.2 10 (768 reviews)

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Phil Gregory from Ottawa
Phil Gregory from Ottawa
1 review Ottawa, ON
10/10

Furnace malfunction

The technician arrived at the arranged time and in a reasonable time from our call for assistance. Our technician (Neil) did an excellent job of diagnosing the problem with the control board, replacing it and then double checking that all was well and at the same time explaining the issue to me. Thanks. Phil

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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Dale Laurie from Ottawa
Dale Laurie from Ottawa
1 review Ottawa, ON
10/10

Furnace Repair

Neil Darling provided professional, efficient service. He arrived as scheduled and took the time to explain what repairs were needed. I would highly recommend Holmes Heating and Cooling because of the service he provided. Thank you Neil!

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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Jeff Milbury from Ottawa
Jeff Milbury from Ottawa
1 review Ottawa, ON
10/10

Cleaning

Just wanted to acknowledge the best service person we have ever dealt with- Neil Durling. The pride and passion that he has made us feel very pleased to be a customer. He took the time to show us features on our furnance and vents. Thanks Neil for your great service!!

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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

chilibeck from Ottawa
chilibeck from Ottawa
1 review Ottawa, ON
10/10

furnace maintenance

Uder my maintenace plan with this company it has provided me with prompt and excellent service, incuding a visit on New Years day by a courteous and efficient technician to replace a part and get my furnace going again.

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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

elliott from Ottawa
elliott from Ottawa
1 review Ottawa, ON
10/10

furnace repait

big snowstorm here. Heat went out. Called Holmes - within 90 minutes someone was here (Norm Rollins) - not only did he fix problem (pressure valve closed off) but he took the time to explain several things about furnace operation, and also started putting aluminum tape all over our ducts (house is just over a year old). I didnn't even know what the tape was called. I really appreciate not only the competence, but also I felt like he wanted our home to be as functional as his.

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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Joshua Gibbons from Ottawa
Joshua Gibbons from Ottawa
1 review Ottawa, ON
10/10

Replacing Humidifier

Excellent Service done by Ryan Brown. He in and out of the house and changed the pump on my humidifier. Would recommend him to anybody. Very happy with the service.

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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Kevin Butterfield from Ottawa
Kevin Butterfield from Ottawa
1 review Ottawa, ON
10/10

Furnace Help

Norm Rollin was our technician - AMAZING! He drove from one end of Ottawa to the other at 11 pm, through a snow storm. Within 20 minutes fixed my furnace - can't say enough good things about him.

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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Kathy from Ottawa
Kathy from Ottawa
2 reviews Ottawa, ON
10/10

Purchase and Installation of high efficiency furnace and Air Conditioner

In an effort to reduce my electricity and gas bills I decided to replace my older furnace and air conditioner. Holmes was efficient, true to their price, and prompt. The installation was smooth and the crew extremely professional. I am very happy with my new equipment and would absolutely recommend Holmes.

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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Sean in Barrhaven from Ottawa
Sean in Barrhaven from Ottawa
1 review Ottawa, ON
10/10

Furnace and HRV replacement

We had Holmes in for a furnace and heat recovery ventilator clean/inspection. Both units were 17 years old. The service technician found that the furnace had a malfunctioning gas valve and induction fan. The HRV had a seized fan motor and the baffle motor was non-functional.

We decided to replace the furnace and HRV instead of pumping more money into the 17 year old equipment. Holmes helped us very quickly by sending some electric space heaters to our house to keep us warm. Feddie, the sales consultant came to our home in minutes and was very helpful. The furnace install team showed up at 8:15 the next morning (a Saturday!) and installed the furnace. They returned a couple of days later to install the HRV and humidifier. I really appreciated the attention to detail with the installation of the equipment. Very clean routing of wires, pipes, and hoses. I like that they put in a proper water shut off valve for the humidifier instead of using the existing saddle valve.

No one likes having to replace your furnace, but the Holmes team made the experience quick, clean, and trouble free.

- Sean

1 of 1 people found this review helpful.
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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

Mike Taggart from Ottawa
Mike Taggart from Ottawa
1 review Ottawa, ON
10/10

Furnace not working

We first called Sears, was going to cost just 160 to get the guy out here and was going to have to wait 4 days in the cold. We then called Holmes, they were here in 2 hours, great attitude and extremely helpful. Had the issue fixed (broken condensation trap) in an hour and only cost us 150 taxes in. Amazing!

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Company Response

We appreciate this feedback! Thanks for sharing your experience-Thanks for choosing Reliance Home Comfort!- Cait

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Holmes Heating And Cooling Ottawa

At Reliance Holmes Heating & Air Conditioning, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are so well known for and want you to know that we are here for you when you need us.

To help with prevention, we are taking the following precautionary measures to protect our Customers.

Our Team Members have been equipped with an ample supply of:

* Hand sanitizers
* Disinfectant wipes
* Masks
* Single-use gloves
* Boot covers

We know that this is a difficult time for all and we want you to know that we will be there for you and are taking all the necessary precautions to keep you and your family comfortable and safe.

Reliance Holmes Heating and Air Conditioning is one of the largest and best known HVAC sales and service providers for many reasons, including:

We've been in business for over 45 years since
We're one of the largest HVAC contractors in Ottawa,
Many of our products are eligible for an assortment of government and manufacturer rebates
We sell and install only the highest standard of heating, cooling and air quality products and services.
We offer comprehensive repair services and protection plans to keep our customers comfortable year-round.
Our HVAC technicians are some of the best-trained professionals in the industry.
We genuinely care about your well-being and will work hard every day to earn your business and trust.

Furnace Repair and maintenance,
Air conditioner repair and maintenance,
Boiler & Water Heater repair and maintenance,
Fireplace and pool heater repairs,
Duct Cleaning,
Protection plans,
Furnaces,
Air Conditioners,
Water Heaters,
Tankless Water Heaters,
Boilers,
Hydronic Heating,
HEPA Ventilation Systems,
HEPA Filtration Systems,
Epurair Media Filter,
Humidifiers,
Heat Recovery Ventilators (HRV's)

CATEGORIES
Heating & Air Conditioning, Solar Panels, Solar Water Heating, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Tankless Water Heaters, Boilers, Hydronic Heating, HEPA Ventilation Systems, HEPA Filtration Systems, Epurair Media Filter, Humidifiers, Heat Recovery Ventilators (HRV's)
SERVICES
Furnace Repair and maintenance, Air conditioner repair and maintenance, Boiler & Water Heater repair and maintenance, Fireplace and pool heater repairs, Duct Cleaning, Protection plans,
BRANDS
SmartAir, Carrier, Rinnai, Buderus, HEPA, Epurair, Honeywell, GeneralAire, vanEE,
WEBSITE
http://www.holmesheating.com/
YEAR ESTABLISHED
1962
MEMBERSHIPS
Better Business Bureau (A+ Rating),Heating Refrigeration and Air Conditioning Institute of Canada,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.