We had our annual furnace maintenance check and our furnace was red flagged. The sales person came that day and our new modulating furnace was installed two days later. We were provided with heaters during the waiting time which although they seemed small, were extremely efficient. The installers were clean, polite and worked hard to solve our furnace issues to our satisfaction. The sales rep was also very thorough and offered us many perks along the way. Kaylie even dropped by on her day off to see how the installation was going and how we were coping. Francis offers competitive pricing. We are extremely satisfied with Francis Home Services and would highly recommend this company to anyone who asks. Joan

Our gas fireplace was very sooty and it seemed the logs were actually burning at times. Scott came the first time and told us we needed a new log set and that he required a very special vacuum cleaner in order not to distribute the fine black dust all over the house. On his second visit, he installed a new log set, adjusted the gas valves, cleaned inside, and polished the window. Now the fireplace works properly and looks like new!

Service was same day and the technician, Shawn MacKenzie, was able to identify the problem and make the necessary repairs rapidly. He took the time to explain how to use the new unit and it has been working great ever since.

Chad did an awesome job and was very professional!! He has done two service calls for us and we wlll now request him on a regular basis. Thanks for the great service.

We purchased a furnace from Francis Home Environment Services Experts.They were professional and efficient. We are very pleased with their services and would not hesitate to refer them to our friends and family.

Service was within a few hours after my call. The technician explained everything as he went along so I could understand. Shawn was quick and clean. While printing receipts Shawn was reviewing maintenance schedules and talking to me about future service. I felt very taken care of.

I had Paul Boyer do this and I am fully satisfied. An excellent technician who is very thorough and listens carefully to the concerns of the customer when solving the problem. Paul is the technician that I want servicing the equipment in our home.

venting was leaking,furnace was red tagged!! We had guests arriving next day.Terry Metcalfe, the dispatcher, said he would try to fit us in. He came himself to change the pipe that same morning.He stepped up and saved the visit for everyone. He was professional and efficient , service at its best. Thanks

Shawn was a very professional technician. He was on time and answered my many questions concisely without technical 'baffle-gab'. He discovered a faulty control during his annual inspection of our furnace and sourced a part quickly which required him to cross the city to get it. He has earned my trust and If I could I would like to have him for the next inspection.

This was one of the best decision I took. Peace of mind all the way. Very professional, knowledgeable and helpful technicians. Always on time. Always call back to make sure everything is OK. Their response time is awesome. They absolutely deserve their 10 stars.