Francis Home Environment Heating And Air Conditioning

Formerly Francis Home Environment Service Experts
Heating & Air Conditioning
105-1926 Merivale Rd Ottawa ON K2G 1E8
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Heating & Air Conditioning
Francis Home Environment Heating And Air Conditioning
Star Score
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94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Francis Home Environment Heating And Air Conditioning

Average customer rating:
9.5 10 (386 reviews)

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Joan from Ottawa
Joan from Ottawa
1 review Ottawa, ON
10/10

New Furnace

We had our annual furnace maintenance check and our furnace was red flagged. The sales person came that day and our new modulating furnace was installed two days later. We were provided with heaters during the waiting time which although they seemed small, were extremely efficient. The installers were clean, polite and worked hard to solve our furnace issues to our satisfaction. The sales rep was also very thorough and offered us many perks along the way. Kaylie even dropped by on her day off to see how the installation was going and how we were coping. Francis offers competitive pricing. We are extremely satisfied with Francis Home Services and would highly recommend this company to anyone who asks. Joan

Approximate cost of services:
$6,900.00
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Company Response

Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. Joan, we sincerely appreciate your post.

Michelle Armstrong from Ottawa
Michelle Armstrong from Ottawa
1 review Ottawa, ON
10/10

Gas Fireplace Maintenance

Our gas fireplace was very sooty and it seemed the logs were actually burning at times. Scott came the first time and told us we needed a new log set and that he required a very special vacuum cleaner in order not to distribute the fine black dust all over the house. On his second visit, he installed a new log set, adjusted the gas valves, cleaned inside, and polished the window. Now the fireplace works properly and looks like new!

Approximate cost of services:
$400.00
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Company Response

Michelle, thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

Starmath from Ottawa
Starmath from Ottawa
1 review Ottawa, ON
10/10

Furnace repair

Service was same day and the technician, Shawn MacKenzie, was able to identify the problem and make the necessary repairs rapidly. He took the time to explain how to use the new unit and it has been working great ever since.

Approximate cost of services:
$350.00
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Company Response

Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Kim  from Ottawa
Kim from Ottawa
2 reviews Ottawa, ON
10/10

Furnace Cleaning

Chad did an awesome job and was very professional!! He has done two service calls for us and we wlll now request him on a regular basis. Thanks for the great service.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to share your review. We appreciate your business!

Louise Hayley from Ottawa
Louise Hayley from Ottawa
1 review Ottawa, ON
10/10

furnace

We purchased a furnace from Francis Home Environment Services Experts.They were professional and efficient. We are very pleased with their services and would not hesitate to refer them to our friends and family.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to share your review. We appreciate your business!

Sharon from Ottawa
Sharon from Ottawa
1 review Ottawa, ON
9/10

Furnace

Service was within a few hours after my call. The technician explained everything as he went along so I could understand. Shawn was quick and clean. While printing receipts Shawn was reviewing maintenance schedules and talking to me about future service. I felt very taken care of.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

John Endicott from Ottawa
John Endicott from Ottawa
1 review Ottawa, ON
10/10

Humidifier repair

I had Paul Boyer do this and I am fully satisfied. An excellent technician who is very thorough and listens carefully to the concerns of the customer when solving the problem. Paul is the technician that I want servicing the equipment in our home.

Approximate cost of services:
$130.00
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Company Response

We are happy to hear of your satisfaction with Francis Home Environment Service Experts and appreciate your business! John, thank you for taking the time to write this review.

barry jones from Ottawa
barry jones from Ottawa
1 review Ottawa, ON
10/10

venting repair

venting was leaking,furnace was red tagged!! We had guests arriving next day.Terry Metcalfe, the dispatcher, said he would try to fit us in. He came himself to change the pipe that same morning.He stepped up and saved the visit for everyone. He was professional and efficient , service at its best. Thanks

Approximate cost of services:
$531.00
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Company Response

Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Francis Home Environment Service Experts and appreciate your business!

Jerry Schock from Ottawa
Jerry Schock from Ottawa
1 review Ottawa, ON
10/10

Home Heating

Shawn was a very professional technician. He was on time and answered my many questions concisely without technical 'baffle-gab'. He discovered a faulty control during his annual inspection of our furnace and sourced a part quickly which required him to cross the city to get it. He has earned my trust and If I could I would like to have him for the next inspection.

Approximate cost of services:
$165.00
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Company Response

Jerry, thank you for taking the time to write this review. We are happy to hear of your satisfaction with Francis Home Environment Service Experts and appreciate your business!

Nicole in Vanier
Nicole in Vanier
2 reviews Vanier, ON

First Review

10/10

Furnace maintenance

This was one of the best decision I took. Peace of mind all the way. Very professional, knowledgeable and helpful technicians. Always on time. Always call back to make sure everything is OK. Their response time is awesome. They absolutely deserve their 10 stars.

Approximate cost of services:
$40.00
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Company Response

Nicole, thank you for taking the time to write this review. We are happy to hear of your satisfaction with Francis Home Environment Service Experts and appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Francis Home Environment Heating And Air Conditioning

It’s the Right Time to call Francis Home Environment Heating & Air Conditioning! We've changed our look, but not our commitment to you. Francis Home Environment Heating & Air Conditioning is now part of the Right Time Group of Companies and will continue to serve you as we have for ...
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