Francis Home Environment Heating And Air Conditioning

Zack and Ian installed both the furnace and a/c units. They were efficient, professional, responded to our many queries effectively, polite, respectful of our home and privacy, and cleaned up just like we would have wanted them to do...it was a very positive experience. We paid for the equipment via Costco, and received numerous discounts that made the price the best of three quotes we had solicited. VERY satisfied!

Your technician Mr. Boyer was outstanding on every level. He is very personable and an outstanding ambassador for your company. He went above and beyond ensuring I was completely satisfied with everything. I would highly recommend your company to everyone because of the positive experience I had. Please pass on my thanks for a job very well done.

Appointment booked by Kelly who allowed me to choose the day and time. Work done by Paul - on time, thorough explanation of work and total cleanup. cost was $0 because its included in the $20 per month parts plan which I used this winter.

Our house is about 17 years old now, and the builder-installed basic furnace was on its last legs.

We have been getting regular service from Francis Home Environment / Service Experts for as long as we've owned either of our houses and this is exactly why - The technician who came out to diagnose our recent issue was honest, he knew what the problem was, he laid it out for us in terms of cost and lifespan of parts, and when we decided to replace the furnace, he waived the onsite service fee.

The salesman (Tim) who showed up went through a variety of options based on our requirements and their available offerings, explained the rebates and helped us come to our decision.

This morning the two furnace installers (Zack & Kyle) showed up promptly, were incredibly friendly, and even more efficient. They took care to make sure that the property (walls/floors/etc) stayed clean and did not get damaged, they installed new piping along with the new hardware, tested and reviewed everything with me.
Easy 10/10, and I highly recommend you give them a call!

Helpful, checked if I had questions and gave me some helpful tips. Great job and a few extra words to get to 15.

Staff Paul B was great, replaced the filter, got our attached humorist working again and explained all the work done to me clearly.

He was friendly and professional

yearly cleaning of furnace, technician Paul did outstanding job,
very different from his colleagues before !
Requested from Francis, in future have my furnace only to be serviced by him

tech paul b. did a great job - explained in detail work / sevices offered / tips and recommendations. very happy with paul b. and
francis...ron

We had Paul B come in to clean our furnace on Friday of this week. He was very courteous and did the work effectively. He replaced a week capacitor on the furnace and explained what the circumstances would be if we didn't. He seemed truthful to us. Paul has done other repairs on our furnace in the pass. He found the problem and fix it quickly. We've had Francis in our home in the pass and will continue with them and have Paul in to do future cleanings and repairs when needed. Thank you Francis and in particular to Paul B for work well done.

Quick and efficient. This needs to be at least fifteen words. Word word word word