Verdun Windows And Doors

Windows & Doors Installation & Service
Vars ON K0A 3H0
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Reviews for Verdun Windows And Doors

Average customer rating:
9.3 10 (1517 reviews)

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Greg from Stone Deck Landscapes
Greg from Stone Deck Landscapes
1 review Ottawa, ON
10/10

New Windows and Doors

After 18 years of builder grade windows it was time for replacement. We looked at several high end windows and installation companies and decided to go with Verdun due to reviews and their new RevoCell window. We could not be happier! The windows look and functions amazingly and you can see the quality of workmanship that went into their manufacturing. The crew of Frank & Nick were awesome, they arrived on time, were very polite and did a fantastic job of installation and clean up. 12 casement, 2 bay windows and a patio door installed in a day and a half. We would highly recommend Verdun Window & Doors!!
Thanks Frank and Nick for a great job.
Ruth & Greg

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
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Company Response

Greg - thanks for sharing your experience with Verdun!

Elizabeth in Stittsville
Elizabeth in Stittsville
2 reviews Hammond, ON
10/10

Window Replacement

I had 14 windows replaced and received exceptional service by Verdun. Salesman Max was professional, punctual and very knowledgeable. He was easy to contact and typically replied within minutes. The installation was done by Eric and his understudy. Eric is truly a skilled installer and pays attention to the minor details. His work is meticulous and efficient and his attention to detail sets him apart from other tradesman. It is easy to see that Eric takes pride in his work. Eric has a vast knowledge of his trade and offered advice on other windows that were not in the work order. He truly went above and beyond. There were two windows that were incorrect and without hesitation Eric had the new windows ordered and installed the next day. I would highly recommend Verdun for their services.

Liz B.

Approximate cost of services:
$13,000.00
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Company Response

Elizabeth, we'll make sure we pass on your comments to Max, Eric and his team. Thanks!

Private User
Private User
Private User reviews L'Orignal, ON
2/10

After Service runaround

Verdun quick to send a salesperson. Responded to all our questions.
We waited for the measuring guy on the specified date scheduled, a few hours later - Verdun contacted. They informed mistake and scheduled date was for a week later other than what we thought.
Windows and patio door installed May 4. Great job.
Seen a few minor repairs that required the installer to come back. I contacted Verdun through numerous emails and finally someone responded making an appointment for the original installer to come back on May 22 EARLY morning (around 7am), it is now 10:00 and nobody has shown up or called. I contacted Verdun, explained the situation, was transferred to another person, explained the situation, was transferred to another person (I left a message), still waiting and it has been approx. 30 minutes. Needless to say - Verdun very quick on getting the contract signed, windows look (seem) great, service however is not up to our satisfaction and on their website they state: Best-in-class service and follow-up! I would not recommend Verdun because of poor service, lots of emailing to get responses and long waiting periods for responses to our huge investment purchase!!!!!!

Approximate cost of services:
$11,000.00
0 of 1 people found this review helpful.
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Company Response

I'm sorry to hear about this experience. We're checking now to see if we can locate you in our records. Please reach out to our Service Manager Alec Bigras at 613 443-2694 right away so we can discuss this with you.

Guylaine Charbonneau  in Gatineau
Guylaine Charbonneau in Gatineau
1 review Gatineau,
10/10

Changed all Windows and front door

Everything went well and the team was awesome. They arrived on time, they did a great job! They cleaned up everything before leaving. The windows are beautiful and the front door is perfect!

Approximate cost of services:
$9,300.00
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Company Response

Thanks Guylaine for the review - much appreciated.

Carolyn in Ottawa
Carolyn in Ottawa
2 reviews Ottawa, ON
10/10

Windows and Doors

There was a minor problem with our patio door weatherstripping. Benjamin repaired the area and adjusted the door back to perfection! He answered a few window-related questions I had with informative and helpful answers. He is very knowledgeable and personable!

C. Ward

Approximate cost of services:
$0.00
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Company Response

Carolyn, we'll definitely share your review with Benjamin - thank you.

Private User
Private User
Private User reviews Ottawa, ON
10/10

repair

I had a service call due to a repair damage from a delivering company.
Since I had my doors installed by Verdun last year, I only had great service,
Pierre showed up on time yesterday, repaired the door left the spot clean, he was very polite.
For new service or repair Verdun Window are number 1

Approximate cost of services:
$16,950.00
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Company Response

Thanks for this providing this feedback - very much appreciated

AdamGray in Vars
AdamGray in Vars
1 review , ON
10/10

REPLACE FRONT BAY WINDOWS

Verdun Windows and Doors has proven to me that they are the premiere windows and doors renovators in the Ottawa area. I am very satisfied with the quality and price of the new front bay windows that we had installed today. The installation team of Emmanuel Trepanier, Jonathan Lacasse and Maxime Lalonde did an excellent job. It was apparent, right from their arrival, that they work well together and they are focussed on providing a high quality installation with the effective and efficient use of the time available to complete the job. They definitely know what needs to be done and how to do it right, the first time. I highly recommend Verdun Windows and Doors to anyone who requires windows on their home. Also, I recommend this installation team due to their noticeable experience and very positive customer service.

Approximate cost of services:
$6,000.00
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Company Response

Good day Mr Gray

Great to see all went well! Thank you for this kind review.

Wishing you a great day!

P.A in Vars
P.A in Vars
1 review , ON
10/10

doors and windows

The team of Eric and Marvin was excellent. They are very professional friendly. Showed up on time as scheduled and cleaned up work site nicely after each day'so work. No complaints.
Thank you both.

Approximate cost of services:
$14,500.00
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Company Response

P.A. - thanks for that great feedback. We'll be sure to pass this on to the team.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Window Installation

Very impressed with the work John V. did. He did the installation of all 7 windows and patio doors. He answered all our questions and even helped our neighbour with a window issue. The installation was done very well and he also left over place extremely tidy. They schedules 2 days to complete the installation however John completed it in only one day.

Approximate cost of services:
$8,300.00
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Company Response

Thanks for providing this feedback about your experience with Verdun. We'll definitely pass this feedback on to John.

Chris O in Kemptville
Chris O in Kemptville
1 review Kemptville, ON
10/10

11 Windows and a Patio door

We had 11 windows and a patio door installed and they look great. The installation crew was clean and paid attention to the fine details. The install did take a little longer than originally thought because of trim and number of products to install but it was worth the extra day and time. The sales person and service manager went above and beyond to make sure we were happy with the final product and service and we are very appreciative of their effects.

Review has 1 previous version
Approximate cost of services:
$15,600.00
1 of 1 people found this review helpful.
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Company Response

Good Day Chris, we appreciate your feedback - glad everything worked out on your project.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Verdun Windows And Doors

Our History

Verdun Windows and Doors has been proudly serving the Ottawa-Carleton region since 1982. Before the doors opened, we laid out 4 key core principles to our business that we constantly recommit ourselves to:
- Integrity our reputation is based on it. We have a genuine appreciation for your business and patronage.
- Honesty in everything we do. This is the only way to build trust with our customers.
- Efficiency in every aspect of our business. From manufacturing, to sales, to installation, to the follow up post sale.
- Accuracy whether we’re pricing a job out for you, or measuring on an installation, accuracy ensures that no surprises come up inconveniently.

Where We Are Today and Our Future - 38 years later and growing…
200 employees
42,000 square foot one-of-a-kind manufacturing facility in Ottawa
The largest installation team in the Ottawa-Carleton region for residential window replacements and new installations
National industry leading organization
Our future doesn’t include just being content with our industry-leading reputation. Part of our success has been a constant re-commitment to the principles which have brought us to where we are today. When you give us the opportunity to earn your business, we take that trust very seriously and appreciate it — the same way we did over 38 years ago.
Vinyl windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors, Window, door and patio door installation. Siding installation. Custom window installation, Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colors, trellis & glazing.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
RevoCell windows, PVC windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors.
SERVICES
Window, door and patio door installation. Siding installation. Custom window installation.
BRANDS
We manufacture our own windows which go by the name of Nordik Windows. We also carry Standard & Decko patio doors and Fenntech steel entry doors.
STYLES
Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colours, trellis & glazing.
SPECIALITIES
We specialize in window and door installation. Ottawa's only one stop shop; we sell, we manufacture, we install and we service!
WEBSITE
https://verdunwindows.com/?utm_source=homestars
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
200
RETURN POLICY
None
PAYMENT METHOD
Visa, Mastercard, Cheque, SNAP Financial
MEMBERSHIPS
BBB, Energy Star, Intertek
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As of June 1st 2020, 25 year full warranty on all our products. Labour, Service, Parts, Hardware. Free to transfer.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.