Verdun Windows And Doors

Windows & Doors Installation & Service
Vars ON K0A 3H0
Write a Review
Write a Review


RebecaCM
RebecaCM
0 reviews Ottawa, ON
2/10

If I could go back on time...

I saw red flags right after we tried to close the deal with salesperson, but I ignored and move on.
Jan 2022 - order completed, deposit done
Feb 2022 - changes in the order suggested by sales
Jun 2022 - I had asked about the invoice
Jul 2022 - paid the rest of the invoice
- prepare everything for the new installation
- removed previous window treatment
- first attempt to install 3 windows
- bed sheet was placed as my temporary window treatment
Aug 2022 - second attempt to install 3 windows
Sep 2022 - 3 windows installed
- 1 window had frosted glass instead of clear glass
- top molding from the largest window missing
- previous window treatment does not fit.
- because top molding is missing, I cannot install a proper window treatment
Oct 2022 - bought some window treatment but it did not fit because of the missing top molding.
Nov 2022 - top molding installation failed
- technician did not know about the clear glass for the other window

In summary, it has been 6 months that my main living room window still has a bed sheet as window treatment and 3 months without top molding.
Birthdays, Thanksgiving and now Christmas with an unfinished window.
I wish I could be back on time.

Approximate cost of services:
$7,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hello Rebecca, we apologize that there is work to do to complete your project. Please be assured that we take your concerns seriously and are doing all that we can to prioritize a resolution for you and your family. We are looking forward to completing the work at your home at the earliest possible date and leaving you with a finished product you can enjoy and benefit from.