Action Furnace Inc

Heating & Air Conditioning
4086 Ogden Road SE Calgary AB T2G 4P7
Write a Review
Write a Review

Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2020 winnerBest of 2020winner

Reviews for Action Furnace Inc

Average customer rating:
8.6 10 (288 reviews)

Sort by

Ron
Ron
3 reviews Edmonton, AB

First Review

9/10

annual furnace/duct cleaning

After my annual furnace and duct cleaning there were a lot of dust bunnies and dirt from the vents/furnace in the house. In addition, the service person left one of his dirty blue over boots behind the furnace and there were 2 screws on the floor. I removed the 'cleaned' filter and cleaned it outside to remove dust and more dust bunnies. One of the metal pre-filters was bent. I spend an hour cleaning the entire house to remove dust bunnies/dirt. Worst cleaning job ever!

The service technician lead, Ryan, called and then visited my home to address my concerns. On behalf of the company he apologized and said the company would redo the vent cleaning. Dylan arrived on Tuesday and did a great job of redoing all the duct and furnace cleaning. He was very friendly and meticulous in his work. Great job!

Approximate cost of services:
$275.00
Was this review helpful?
Company Response

We are incredibly grateful that you took the time out to leave us this amazing review, Ron. We take pride in providing the best possible customer experience, and your review reaffirms the hard work we put in every day, so thank you for your kind words! We appreciate you choosing Action Furnace, and are glad we were able to make it right for you.

John in Edmonton
John in Edmonton
0 reviews Edmonton, AB
10/10

Action Furnace Edmonton great service

The Action Furnace Edmonton service tech was very friendly and professional. She explained everything she was doing. Our furnace is cleaned and tuned up. The service tech was very respectful of our house

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

John, thank you so much for taking the time to share your 10-star experience with us. We are always happy to hear of a positive experience from start to finish. So, thank you for the kind words and for choosing Action Furnace.

Private User
Private User
Private User reviews Red Deer, AB
8/10

AC install

1/2 hour late
Did a so so job
Not very good at clean up
The two guys were polite pleasant and worked without a break other than lunch
I have had worse guys
What more can I say

Approximate cost of services:
$6,874.00
Was this review helpful?
Company Response

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Your business means a lot to us, and we would love the opportunity to discuss your most recent experience with us. Please give us a call at (844) 631-3081 and ask to speak with the general manager.

Shirley
Shirley
0 reviews Airdrie, AB
10/10

Furnace Cleaning

I had my furnace installed approximately 18 months ago, we just had our first cleaning with Action Furnace. Kyle was on time ready and raring to get the job done. He was very through and polite, I was pleasantly surprised to find out I can get a devise to reduce the pet hair that inevitably ends up in the system.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Shirley, thank you so much for taking the time to share your 10-star experience with us. We are always happy to hear of a positive experience from start to finish. So, thank you for the kind words and for choosing Action Furnace.

Private User
Private User
Private User reviews Priddis, AB
8/10

AC

The techs were great, explained everything, professional and knowledgeable. I recommend them for sure. There was a miscommunication with the office about the cost of the work but that was sorted out after the teller checked with the office.

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Thank you so much for taking the time to leave us this amazing review. We appreciate you putting your trust in Action Furnace.

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace tune-up and Duct Cleaning

Had Action Furnace come in to do a duct cleaning and Furnace tune-up. Arrived on time, and did a great job! Tech was very knowledgeable, and answered all my questions fully.

Approximate cost of services:
$130.00
Was this review helpful?
Company Response

Thank you for your review! We do our best to ensure the entire process is professional, friendly, and worry-free. We are pleased to hear that we were able to do this for you! Thanks for putting your trust in Action Furnace.

Sheila
Sheila
1 review Okotoks, AB
10/10

Duct Cleaning

Extremely impressed with my duct cleaning. The technician was friendly and polite, used booties and floor protectors to keep my home clean, and was quick and efficient. He also provided a safety inspection on my furnace and diagnosed a big problem before it had a chance to cause any real issues. Have used Action Furnace for duct cleaning for years, and will continue to do so!

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

What a great review, Sheila! Our mission is to lead the Home Service Industry in customer experience, and we are happy to see that reflected in your most recent visit. Thanks again for the amazing 5-star review, and for putting your trust in Action Furnace.

Geraldine
Geraldine
1 review Red Deer, AB
10/10

Furnace service

Very informative and knowledgeable, respectful and courteous . Answered all my questions and showed me how to light the furnace without being asked. Highly recommend this gentleman to any one.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Geraldine, thank you so much for taking the time to leave this excellent 5-star review. We are glad to see that our team took good care of you. Thanks again for choosing Action Furnace, and for your continued support.

Happy customer
Happy customer
0 reviews Calgary, AB
10/10

On time, professional, courteous and great service

I had an unexpected noise in the furnace. I called Action Furnace and they sent out Robert. I had an exceptional customer experience with this person who quickly diagnosed and corrected the issue.

I have used Action several times and have always had wonderful service with no up selling.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your experience with our team is a prime example of the top-quality service we provide to all our amazing customers. Thanks again for choosing Action Furnace, and for your continued support.

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

Air Conditioner Repair

Called Action first thing in the morning to potentially replace my central A/C as it quit on a day expected to exceed 30 degrees! Bryce arrived a couple hours later and my unit was repaired...no need to replace! Overall very fast and efficient and I would highly recommend Action to anyone needing furnace or A/C repair.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you for leaving such a nice review. We are glad to hear about your positive experience with us, we’ll be sure you pass along your kind words and high praise to our entire team. We appreciate you choosing Action Furnace.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Furnace Inc

Home of the Fixed Right Or It's Free Guarantee! Action Furnace has been proudly serving Albertans for 40 years. When you're looking for a furnace sales and repair company, we hope you'll remember Action Furnace. We post specials frequently so visit our website and then give us a call for discounts, contests, and free service giveaways. So whether you're buying a furnace, air conditioner, indoor air quality system, water heater, or humidifier we're there to help you and our work and prices are guaranteed to be the best.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High Efficiency Furnaces, Central Air Conditioning, Hot Water Tanks, Direct Vent Tanks, Tankless Hot Water Systems, Humidifiers, Water Softeners, Indoor Air Quality, Advanced Filtration Systems
SERVICES
Furnace & Air Conditioning Repair, Duct Cleaning, Scheduled Furnace Tune-ups
BRANDS
Amana, Goodman, American Standard, Bryant, Rheem/Ruud, York, Comfortec
WEBSITE
http://www.actionfurnace.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
180
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Low Interest Financing
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
12 years parts and labour warranty on all installed heating and cooling systems.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.