Action Furnace Inc

I went with action furnacebecause they told me how much better than everyone else they were, how they cleaned up very well and had very experienced installers. They cost more than the other quotes I recieved but I wanted a good install so I decided to bite the bullet and go with them. Never again.

Where to begin. First the the guys that came to quote the job are not the ones who installed the furnace, nor did they tell the guys coming in what they were doing. I had to sit in my house FOR 3 DAYS and babysit the installers after spending numerous hours with the quoters explaining what they were doing.

Secondly, they knocked out multiple studs in a LOAD BEARING WALL. I'm no specialist, I'm but a mere engineer, and they told me, "its fine". No its not fine, it's not to code and it compromised the structural integrity of my house. I had to have the owner come out to show him how bad it was before they sent out their "fixer" to fix the botched installes. He then used my tools, becuase he lacked the requiered ones, to install the replacement boards. They would have just left my house missing a large chunck of a load bearing wall if I hadn't refused to pay them. They waited for me to leave for a hout before the installers knocked out the studs.

Next they left not one, but 2 LIVE electrical outlets dangling. These were on studs they knocked out above. They did not reattach them to anything, just left them dangling by the live electrical wires. One of the boxes was wide open EXPOSING LIVE ELECTRICAL WIRES, directly above a light switch. One of their installers actually zapped himself with the exposed box, you think that would have been a clue to fix it.....but no that is giving them too much credit.

Finally, they left shards of tin, sharp screws, chuncks of wood, empty coffee cups, all over my basement. They did not tarp anything, they left a ton of dangerous garbage all over the place. This was 4 months ago and I'm still find splinters in my carpet. When they drilled a hole for the inlet air in the house they sprayed concrete slurry all over half my basement.

The owner of the company came out and he seemed satisfied with the way they left my house. It wasn't until after I refused to pay that he was willing to fix it.

I would highly recommend saving yourself the headache and take your business else where.

Also it's been 4 months and I still haven't recieved my rebates.