For some reason my exterior water tap doesn't have a winter shut-off valve. So far, this hasn't been a problem. But ... this winter, being as cold as it was, caused the pipe to freeze/burst. Unfortunately I didn't realize this until yesterday when I turned on the exterior water tap and flooded my laundry room. I called Hammond this morning (after mopping up) and Mark sent a plumber within hours. Josh was very friendly and professional. He showed me the burst pipe and explained what he needed to do to fix the problem. He was finished in a very short time (which kept the price down). He was also very tidy. He explained how to use the new shut-off and drain valve. I am good to go for another season of gardening. Thanks Hammond!
- Company Response
Thank you Cynthia for your kind review.
This was definitely an extremely cold winter. I am glad that we could help fix the problem and make sure everything is set up for the next winter seasons ahead.