Hammond Home Services by Enercare

Formerly Hammond Plumbing & Heating Inc
Plumbing
Kitchener ON N2C 2G3
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Plumbing
Hammond Home Services by Enercare
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58%

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Reviews for Hammond Home Services by Enercare

Average customer rating:
6.7 10 (30 reviews)

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naz from Waterloo Regional Municipality
naz from Waterloo Regional Municipality
1 review Waterloo, ON
0/10

water leaking from living room

I am so sorry for this company management. Their technicion came to my house to diagnose why water leaking from livingroom ceiling and they cut the ceiling and left my house. Mark the manager told us we will come back to fix the problem but after five weeks that we followed up, Mark told us that we can not fix that. I do not recommand this company to anyone. It is not a professional and reliable company.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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James from Kitchener
James from Kitchener
2 reviews Kitchener, ON
10/10

Emergency Sump Pump Replacement

During the massive thaw plus torrential rain we had at the end of November, 2014, our sump blew. Called Hammond around 11am, and they had someone on site by 3:30, and he replaced the pump in about 30 minutes. The tech was friendly, easy to talk to, and professional. Best part is, they send a bill, rather than sticking around to write up paperwork for 45 minutes after the job is done. Would definitely call them again.

Approximate cost of services:
$500.00
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C James from Kitchener
C James from Kitchener
3 reviews Kitchener, ON
10/10

Plumber

Neil came when he said he would and did a great job in a timely manner. He was very personable, tidy, and the charges were reasonable. This will be my go-to plumbing company.

Approximate cost of services:
$300.00
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Cynthia from Kitchener
Cynthia from Kitchener
1 review Kitchener, ON
10/10

Replacing burst pipe/exterior tap & shut-off valve

For some reason my exterior water tap doesn't have a winter shut-off valve. So far, this hasn't been a problem. But ... this winter, being as cold as it was, caused the pipe to freeze/burst. Unfortunately I didn't realize this until yesterday when I turned on the exterior water tap and flooded my laundry room. I called Hammond this morning (after mopping up) and Mark sent a plumber within hours. Josh was very friendly and professional. He showed me the burst pipe and explained what he needed to do to fix the problem. He was finished in a very short time (which kept the price down). He was also very tidy. He explained how to use the new shut-off and drain valve. I am good to go for another season of gardening. Thanks Hammond!

Approximate cost of services:
$120.00
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Company Response

Thank you Cynthia for your kind review.

This was definitely an extremely cold winter. I am glad that we could help fix the problem and make sure everything is set up for the next winter seasons ahead.

Zuri in Kitchener
Zuri in Kitchener
2 reviews Kitchener, ON
10/10

Sump pump - emergency replacement

We called Hammond when our sump pump was making strange noises. We chose them because we had seen their work vehicle in our area on several occasions at neighbours' homes we know. When we needed a plumber, it was late at night and were not about to start calling for references. The serviceman arrived quickly on a Sunday evening and replaced the sump pump. He was efficient, very helpful and cleaned up after himself. We are a repeat customer of theirs.

Approximate cost of services:
$0.00
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patrick csizmadi in Kitchener
patrick csizmadi in Kitchener
1 review Kitchener, ON
10/10

leaking pipe

leaking pipe by water heater, corteus customer service, next day service, very efficient. Plumber came, explained what he was gonna do and performed job extremely fast. Very clean, no mess. Great work Hammond.

Approximate cost of services:
$100.00
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M B in Cambridge
M B in Cambridge
10 reviews CAMBRIDGE, ON
5/10

Sump pump replacement

My original sump pump with a floating switch had the switch get stuck and I narrowly averted a major disaster as I caught it before my sump pit overflowed. Called Hammond, they came same day and swapped out the old pump and replaced it with a sump pump with a tethered switch.

It looked ok until I tested it out and the water got to like 2 inches above the bottom lip of the inlet pipe which appeared to be a bit high. After some research I got mixed answers but most were saying it may have been a bit high. It made me uncomfortable to have water approaching that close to my foundtion floor. Having it lower would make the pump cycle more often, however my pump only ever kicks in during the spring thaw.

At any rate, when I called to ask about it I got a mixed answer until I mentioned that I had them install it, then they said I would be ok. Had them do work before without any problems, though. I've had two different guys come out from the Cambridge location and the younger guy did a much better job when he came out, in my opinion.

Approximate cost of services:
$350.00
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Walter Feddern in Cambridge
Walter Feddern in Cambridge
2 reviews Cambridge, ON
10/10

Clogged toilet repair

Cost was only deductable, as we were covered by homeowner insurance for rest.

Childs toy was caught in toilet. Company responded in less then 2 hours from initial call. Person performing work was polite and worked fast. Left area clean and the issue resolved.

Approximate cost of services:
$50.00
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More about Hammond Home Services by Enercare

Hammond Plumbing and Heating
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