Patti Lynn Interiors

Carpet & Rug Retailers
3769 Stouffville Rd. Whitchurch Stouffville ON L4A 7X5
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Reviews for Patti Lynn Interiors

Average customer rating:
7.7 10 (19 reviews)

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Portwhitby79 from Barrie
Portwhitby79 from Barrie
1 review Barrie, ON
0/10

Flooring

Having been recommended to this company and seen their work we went straight to them when we wanted our project to begin. They were not friendly from the start but having seen the work and scared to try others we placed our order. They came out and measured and we agreed to the pricing. From there the process went down hill. From not stating the true timelines for the product to come in to continual excuses and only communications received were via email to state additional delays. What company doesn't pick up the phone to say the product is yet again delayed. We called the supplier to find out the product was never scheduled to come in on the original date or the second date received but always the 3rd date we received. With out house completely torn apart we decided to cut our ties with this company after 2 months of email communications and found a company that offered the same product and have been happy ever since. Save yourself headaches and time dealing rude salespeople. When we asked for things in writing we got nothing. They refused to put things down on paper.

1 of 1 people found this review helpful.
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Company Response

Hello portwhitby79,
Thank you for your feedback in regards to your recent flooring project. We are sorry that your experience with Patti-Lynn Interiors was a negative one. As flooring retailers, it is very difficult to control overseas production timelines and global shipping. The experience of backorders from our suppliers is equally as frustrating to us, as we would love to be able to complete a client’s project within their timelines and exceed their expectations. As with all our clients when it comes to uncontrollable backorders, we offer one of three options; we present comparable alternative flooring choices, offer to refund your deposit if you wish to find an alternative elsewhere, or allow the client to wait for the backordered product. In your case, you opted to wait for the product, and it was unfortunate that the overseas manufacturer and shippers were unable to give us accurate timelines and revised the date numerous times. It was also equally frustrating to us that they could not promise a date in writing, and therefore we were unable to promise a date in writing to you. Any update to the status of your order from the manufacturer to us was given to you within minutes of us receiving it and were sent via email in order to provide an “in writing” response as requested. We have since removed this product from our sample offerings at Patti-Lynn Interiors to ensure that future clients do not have the experience with backorders that you had. We are glad you found an alternative floor to your liking, and are truly sorry that your experience was a negative one.

Bruno F in Stouffville
Bruno F in Stouffville
3 reviews WHITCHURCH, ON

First Review

10/10

Paint

I went to Patty Lynn to look for some paint for a couple of rooms in the house. I don't know nothing about painting. The staff was very knowledgeable and patient with me explaining everything I needed to know. I got out of there with my paint very satisfied. Highly recommended for people in this area.

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P & E in Stouffville
P & E in Stouffville
13 reviews STOUFFVILLE, ON
9/10

New runner for our stairs

We purchased a new runner from Patti-Lynn and had them install it. Patti-Lynn herself is a little abrasive/rude and really shouldn't be dealing with customers. This opinion is echoed by many contractors in the Stouffville area.

In any case, everything went well. The installer was a really nice guy and did a pretty good job. Other than a scratch on our laminate, the process was really smooth.

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Judith Mitchell in Sharon
Judith Mitchell in Sharon
2 reviews EAST GWILLIMBURY, ON
10/10

flooring, wall tiles

Everyone in the store is always cheerful and helpful. We are very pleased with the service provided by Jeff in sales, Marc in supplies and the 2 professional young men who installed the laminate flooring in most of our house. Jeff provided knowledgeable advice and options before we chose the flooring and when a minor problem developed months after the job was finished he made sure it was corrected. I did the wall tiling myself and Marc was most helpful providing advice and helping me get the right products. I highly recommend Patti-Lynn Interiors.

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Gillian in Mount Albert
Gillian in Mount Albert
2 reviews HOLLAND LANDING, ON
7/10

carpet

staff are very friendly and helpful when in the store. To have the carpet installed was more difficult as you have to wait a few weeks for it to be installed. however, we did have a small issue with installation which they fixed in a very timely manor and no issues since.

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Heather Nielsen in Uxbridge
Heather Nielsen in Uxbridge
1 review UXBRIDGE, ON
10/10

Hardwood Flooring Throughout House

The staff provided excellent advice, service and installation. The job was completed in every way to our satisfaction and on time. The staff are professional and the job was of quality. |I would use Patti Lynn again.

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kim roberts in Stouffville
kim roberts in Stouffville
1 review STOUFFVILLE, ON
10/10

paint

good quality and excellent service. The staff were very helpful in matching my paint colours. They were quick and efficient. I would highly recommend this company to anyone looking for paint or home interior products.

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jt in innisfil
jt in innisfil
4 reviews Markham, ON
10/10

Carpet and cork tile

We've use Patti-Lynn a few times over the years. They just finished our largest job carpeting the basement and installing cork tile in a bathroom. They get in, get the job done and get out. No fuss. No mess. No complaining etc. Just what you want in a contractor.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Patti Lynn Interiors

Patti-Lynn Interiors is your complete interior decorating centre. Offering you top quality flooring including hardwood, carpet, laminate, vinyl, linoleum, cork, ceramic and stone tile, porcelain tile and area rugs, plus paint and paint supplies, along with custom blinds and drapery. Our commitment to quality, professionalism and providing superior flooring installations ...
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