Planning started for the basement renovation over a year ago. The project would include the replacement of an existing wood burning stove with a sleek new linear fireplace.
I went in to Alberta Wholesale Fireplace and met Jodi who was friendly, courteous and had excellent product knowledge. I didn’t purchase that day and would return several times over the course of many months to ask additional questions which Jodi answered with ease and patience. Steve, the owner made a site visit to ensure the install would be workable in the space being contemplated.
I finally made the purchase in June and Jodi handled all of the logistics. Tom came to perform the install and was able to easily troubleshoot an issue that arose due to the placement of an existing window well. Installation was completed on time and on budget.
I needed help resolving some questions/issues that came up relative to framing and gas supply line work undertaken by subcontractors. I turned to Jodi who responded quickly to provide assistance and put me in touch with people who could help. Steve, the owner even came to my home to advise on the finished framing. Their support has been invaluable.
I wouldn’t hesitate to do business with AWF again. Their staff is top notch. They’ve exceeded my expectations.