DeLuca Roofing Inc.

Excellent customer service from Mellisa and Doug. Outstanding workmanship from the roofing trades people. Highly recommend Deluca roofing inc, for all your roofing needs. I'm very happy for picking this awesome reputable company.

I went to the website to look for contractors and picked out four. I called three and filled in Deluca’s on-line form. Surprisingly, Deluca was the first one to come out and meet with me. The sales rep, Dan was very good. I must say that the reps from the other companies were also good, but I found Dan to be a little more realistic with the estimate and forthcoming on good and bad recommendations. It is too bad that the sales rep is not the one on scene doing the work as well. I noticed with past contractors that you may be really happy with the sales rep, but when the workers come - well - it can be disappointing. Dan’s estimate was generally more expensive, on the other hand, he knew that at least 5 sheets of plywood was needed and put that in directly. The other people generally had a lower estimate, but potential plywood costs were put on as a footnote and so they were out of the main quote. There were also differences in opinion regarding venting - I went with Dan’s recommendations. When it came to doing the work, I must say the crew - all of them - worked hard for the day and a half it took to do the job. When I thought they may have missed things like installing a bathroom vent, I was wrong. They were on top of everything I needed, before I mentioned it. They also went the extra mile, by helping me to install foam baffles, by shingling a small shed next to my main one, and by completely removing all debris from the job. They had music, which I was worried about as I didn’t need to hear complaints from my neighbours (or my resident mother! ). I like to work with music, but not everyone likes my taste in music. Suggestion - I do like to see team uniforms - it adds to professionalism. I was also glad to see Deluca follow up on my satisfaction with the job. Later, they sent me warranty papers for the roof. Overall, I was very happy with the company and would hire them again.

My kitchen started to show signs (minor bubbling/warping) of a leak approximately a year and a half ago (December 2013). During some freezing rain in early 2014 we started getting actual running water into kitchen. We knew we were well past due to call someone and called Deluca.

During the visit with Doug L. he informed us of our options about repairs and new roof, but until the spring when the roof could be properly looked at and assessed not to make any firm decisions.

The spring came, called Deluca to come out for the repair and possible replacement. Doug was back out, suggested a repair because the rest of the roof was in okay shape. He removed a large portion of shingles and some ply wood to view the damage from the attic space as well (whichever way the house was built there is no access to this area of the attic directly and inadequate space to move from one space to the next once in the attic). Not seeing the issue and after repairing the newly made hole, an issue was found against the house in the step flashing which was directing water against exposed brick and into the house. Previous owners of the house had the roof replaced and therefore we do not know who did this work. Doug repaired the step flashing, replaced the shingles and even walked around the roof and repaired some damaged and missing shingles (even though I could have done that myself).

Forward to December 2014, another ice storm has brought water into the kitchen again, in the same spot. It became obvious that the first repair was not the issue. Called Doug out again and again he suggested to wait until the spring when the roof was more accessible and less dangerous.

In the meantime a third storm brought water into the kitchen so I opened up two holes in the kitchen ceiling to track the water back. Turns out the leak was near the peak of the roof. This spring I had Doug back out to look at the water damage from the inside. Shingles were removed and ply wood was replaced. Eves trough was cut back it was part of the problem (bottom of the eves from the top roof was touching the lower roof (split level home) creating a small dam). This second repair was no charge as the leak was not fixed after the first repair.

The kitchen has been dry through two good rainstorms since the fix. Looking forward to fixing the holes in the kitchen. Thank you Doug L for all the time spent on my roof over the last year and a half. Excellent service all around.

I was very pleased with the service provided by DeLuca roofing especially with the salesman Joe Frankum. Joe went above and beyond in providing support in an emergency and ensuring that highest level of service was provided. I was very pleased with Mike who supervised the work and the crew, Professional and Honest staff I am so glad I went with Deluca over the 7 other estimates. HIghly recommend this company! Gail of Ancaster
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I had a few shingles that needed to be repaired, I sent them an e-mail and they sent a repair person to fix the issue immediately. Deluca Roofing fixed the problem even when I wasn't home...Looked at my roof the next day and it was fixed. I have spoken to the customer service and she is very helpful, very polite and very professional. Also their repair trades are very skilled and professional. I highly recommend Deluca Roofing, if you are looking to get your roof done.

Deluca Roofing. The year after they did my roof it leaked. They came and fixed it (but charged me...I guess guarantees don't mean anything). This year it leaked again (1 year later) I called them in June and they said they would have someone come and look. They didn't and after 3 months and 5 phone calls(left messages that they didn't return) they still haven't fixed it. Here's my living room ceiling now... thanks Deluca.....NICE CUSTOMER SERVICE!

a raccoon invaded the roof and emailed deluca roofing since they match roofs and do fantastic repairs delucca came by very soon after they were called on time and quite reasonable

I was very pleased with the service received in replacing my roof. While not the cheapest, I feel they were the most cost effective when factoring-in service, materials and overall quality of workmanship.

Work needed to be done on the roof, the esitmate was fair and the work was done in a short period of time. The staff was informative in letting us know what needed to get fixed and why. They also cleaned up and took all the materials with them. Very professional.

THOUROUGH, POLIE AND PER QUOTE. THE WORKERS WERE VERY COURIOUS AND WE WERE QUITE IMPRESSED. THE WORKMENSHIP WAS TOP NOTCH AND THE WERE VERY GOOD ABOUT MAKING SURE THE ENTIRE PROPERTY WAS CLEAN AFTER THEY WERE DONE