High Efficiency Cooling & Heating Inc

Job well done! High Efficiency Cooling & Heating Inc. installed a furnace, AC unit and a tankless system in my home and completed their work with close attention to detail. Thank you Andrew for your time to discuss my hvac needs...all went according to plan. The installers did a great job and their work is appreciated. I would recommend High Efficiency Cooling & Heating Inc. to anyone considering hvac work.

We awoke Thursday morning, the coldest day so far this year, to find our house just over 60F degrees. I called High Efficiency, who had installed the furnace 9 years earlier, and Jason arrived a couple hours later. It turned out there was more than 1 issue involved, and the diagnostic process took quite a bit longer than scheduled, but Jason remained focused and thorough, not leaving until the problem was fully diagnosed and the required parts were ordered. He also took the time to rule out some possible causes rather than simply saying "this also needs to be replaced". Knowing he needed parts he would not have until the next day he did what he could to allow us to have some heat from the furnace through the night. He arrived promptly the next day and installed all necessary parts, fully tested the unit, tidied up after himself, and made sure I understood what had been done and that I was satisfied. I am completely satisfied with the service but there are some residual issues from the original sale that leave me unable to give a 10 out of 10 to the company.

I found High Efficiency Cooling & Heating through HomeStars and contacted them for a general service of my furnace system - it hadn't been looked at in a few years, and I'm new to home ownership/maintenance. After some initial confusion on who I was suppose to talk to, they quickly scheduled a maintenance call with Jason. He arrived within the allotted time frame, in a good mood, and full of knowledge. No real maintenance required (as expected), but I learned a lot about the system and what to look for if things started to go awry. I'll be sure to contact them again, if/when needed.

Great company. Jason Bunjo was my service agent to clean and check my tankless. He was great. Showed up at the beginning of the window time I was given and explained everything to me. Very thorough, professional and personable. Highly recommend this company for any of their services.

Jason, the service technician, was very informative about the mechanics and maintenance of our high efficiency furnace. He took the extra time to explain its proper upkeep and you could tell he was very proficient about his service. Furthermore Jay was very professional in his attitude about performing the proper mechanical tests to ensure the furnace was operating as efficiently and safely as possible. I would have no hesitation in recommending Jay and his company to any other prospective clients as his service call to our home was a pleasant and productive experience.

Called for a general service maintenance for furnace and hunidigier. The technician was very efficient and helpful with explaining issues and things to check for in the future. Would use this company again.

Technician Harry Yan is very professional. He arrived on time. He was checking my furnace thoroughly to make sure that is in good working condition. He also told me as a house owner how to take care or the furnace.
Thanks Harry.

Recently had to replace an 18-year old furnace. The companies that I contacted were very professional and provided competitive price quotations.
I was impressed though with the sales experience from Charton of High Efficiency. He methodically went through the furnace choices as well as the available rebates.
Installation was arranged a week later and the technicians (led by Frank) completed the work early and to my satisfaction. Packaging and debris from the installation was also removed so no extra cleanup on my part required.

I have been dealing with Hi-Efficiency Cooling & Heating for two years. This company is outstanding. I have referred friends to this company who were also very satisfied.
Recently when we had to service our furnace, we asked for Harry their technician. Unlike other service people Harry took his time and also explained to us the condition of our furnace. Harry is very knowledgeable, honest and most trustworthy and I would definitely recommend him and the company he represents!

I initially found High Efficiency Cooling & Heating on the Carrier website as a certified Carrier dealer. I met with Andrew Bonham their sales person who was fantastic. I had spoken to approximately 5 other companies regarding a new furnace but Andrew was the most responsive and also listened to what I was looking for. He didn't try to up sell me on other things but gave me what I was looking for. He also gave me a very competitive price. The installation went well. I did have a couple of other follow up questions afterwards and Yue in the office and Harry were a pleasure to deal with. Yue was always willing to help. They definitely stand by their product and their service is fantastic. I would definitely recommend them to friends and family.