Ottawa Granite Pro Inc

Countertops
Ottawa ON K2E 7K7
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HomeStars
Countertops
Ottawa Granite Pro Inc
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86%

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Reviews by rating (past 12 months)

Reviews for Ottawa Granite Pro Inc

Average customer rating:
8.4 10 (19 reviews)

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Kanata Residence from Ottawa
Kanata Residence from Ottawa
1 review Ottawa, ON
0/10

Kitchen and bathroom granite top

I ordered two different granites from the samples in the showroom; dark color for my kitchen and an off white for 2 bathrooms. But the off white that they delivered is black and brown, look nothing like the sample. When I refused to accept that, the owner (senior) visited me, became very rude, threatened me verbally and refused to leave. He tried to bully me to accept the stone. He pointed to the fine print in the contract that there will be color variation. To me the sample is not a fair representation of what is delivered. Instead of giving customer a chance to confirm the actual stone before cutting, he chose confrontation and blamed the customer for everything. Stay away from this shop.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Kathy from Ottawa
Kathy from Ottawa
1 review Kanata, ON
10/10

Custom Fireplace,Wall caps & Master bath

We have dealt with this company on several large projects, we are very grateful & impressed that they actually take the time to ensure we are satisfied! their workmanship & attention to detail speaks volumes on how experienced they are. We have dealt with other granite shops on various homes but Peter & his team are by far the best in our opinion. We will continue recommending them to our friends & family, thank you Ottawa Granite Pro

Approximate cost of services:
$3,000.00
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Angela from Ottawa
Angela from Ottawa
2 reviews Nepean, ON
10/10

Granite Counters

I recently had granite counters installed by Ottawa Granite Pro. I am elated with the quality and beauty of the granite. It's absolutely stunning and I'm so pleased! Peter, Nick and Alex were extremely professional and accommodating during the entire process. I would definitely recommend Ottawa Granite Pro. If you are considering granite, this is definitely the place to go for granite in Ottawa. Thank you!

Approximate cost of services:
$4,000.00
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Ben McEwen from Ottawa
Ben McEwen from Ottawa
3 reviews Ottawa, ON
10/10

Granite Countertops

My Granite is beautiful!! and the everyone that I dealt with at this company were professional, pleasant and easy to deal with. They paid attention to all the little details, made sure I was satisfied every step of the way and cleaned up as they went, and they were less expensive than the other three estimates that I received. I met the owner and he was soo adorable and pleasant! I would absolutely deal with this company again, and recommend them to anyone who asked. If you are extremely picky about your product and service you receive, this is the company to go to for granite countertops. They are awesome!!

Approximate cost of services:
$5,000.00
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Sandra from Nepean
Sandra from Nepean
1 review Nepean, ON
10/10

Kitchen Countertops

Ottawa Granite Pro is a rare case of true professionalism, attention to detail, outstanding quality and business ethics!
My kitchen island is large and L-shaped. Peter and Nick did an excellent job delivering it in one piece (without seam) perfectly cut and polished! Everything was done on time, exactly as promised. Would gladly recommend them to anyone.

Approximate cost of services:
$2.00
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David Smetana in Kanata
David Smetana in Kanata
4 reviews Kanata, ON
10/10

granite counter sale and install

Everything exactly as promised. Met at their shop, picked out the granite we wanted. Then they came in and measured, then installed the counters as promised. The counters were perfectly cut and everything went together beautifully. Easy to communicate and deal with!

Approximate cost of services:
$3,000.00
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lounege lizard in Nepean
lounege lizard in Nepean
1 review NEPEAN, ON
10/10

Kitchen and bathroom

Absolutely fabulous overall. Every time I talk with Peter, he treats me like an old friend. He walked me around the work area, proudly showing me his big machine investments. His price was 20% less than everyone else and the best part was you were always dealing with the owner, rather than a salesmen. I keep going back to pick up granite polish(Granite Quartz), the only place I can buy it and each visit brings a smile.

Approximate cost of services:
$5,000.00
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BWhite in Nepean
BWhite in Nepean
1 review Nepean, ON
0/10

Quartz kitchen counter top

Awful! Rude, rude, rude! I plan on putting in a complaint with the BBB. The owner is so incredibly rude. A simple phone call to ask him when the delivery date was resulted in verbal abuse and then him hanging up the phone on us. Similar results every time we talked to him. I can't believe someone can run a business like that. We're stuck after giving him a deposit for the quartz we ordered. He never shows up when he says, he's always in a bad mood, and he'll call 30 seconds before he's ringing your door bell after being days late. Still waiting for the install. I will update this review after. Don't go here unless you want the biggest headache of dealing with people that don't give a damn about service. Absolutely terrible.

Approximate cost of services:
$4,500.00
2 of 2 people found this review helpful.
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Home in Ottawa
Home in Ottawa
7 reviews Ottawa, ON

First Review

10/10

kitchen counter

Location is: 66 Colonnade Rd

Was very impressed. Great job, very professional (on-time, courteous and cleaned everything up - no mess left behind). My new counter looks great! Would definitely recommend for anyone looking to renovate.

Approximate cost of services:
$3,000.00
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